Suíte club, 1 quarto (San Francisco Suite) | 1 quarto, lençóis italianos Frette, roupas de cama premium

Avaliações de The Ritz-Carlton, San Francisco

5 out of 5
The Ritz-Carlton, San Francisco
600 Stockton St, San Francisco, CA

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 729 de 1000 avaliações" "
Nota 8 - Boa. 168 de 1000 avaliações" "
Nota 6 - Ok. 51 de 1000 avaliações" "
Nota 4 - Insatisfatória. 31 de 1000 avaliações" "
Nota 2 - Terrível. 21 de 1000 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Stefania

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor opção em SF
Atendimento impecável. Muito atenciosos aos detalhes. O andar do club lounge sempre com boas opções de bebidas e comidas. Nos hospedamos por 5 noites e voltaremos com certeza.
Hospedou-se por 4 diárias em out. de 2023
Resposta de The Ritz-Carlton, San Francisco em 9 de out. de 2023
Dear Stefania, Thank you kindly for taking the time to share your review of your recent stay at The Ritz-Carlton, San Francisco! We are thrilled to hear that our Ladies & Gentlemen provided an impeccable level of service, the club lounge offerings were well received, and overall experience left you with high remarks. Our entire hotel team is honored to hear that you had such a fond experience at our property. We sincerely look forward to welcoming you back to our City-by-the-Bay again.Until then!With Warm Regards,The Ladies & Gentlemen at The Ritz-Carlton, San Francisco

8/10 - Boa

Paulo

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Ritz-Carlton em 11 de jul. de 2023
Dear Paulo,Thank you for sharing your review. We hope to see you again! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel. Equipe muito atenciosa. Localização excelente.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Ritz-Carlton em 12 de jun. de 2023
Dear Valued Guest, Thank you so much for sharing your review! We are delighted to hear that you had an excellent stay and that you loved our attentive staff! We hope to welcome you back soon! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Fernando

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente Hotel
Excelente localização e serviço impecável. Recomendo!
Hospedou-se por 5 diárias em mar. de 2022

10/10 - Excelente

Camila

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2019

10/10 - Excelente

PAULO CESAR

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
hotel Maravilhoso
O hotel é maravilhoso e o serviço impecável. O Wifi deveria ser gratuíto para um hotel desse porte.
Hospedou-se por 6 diárias em out. de 2018

8/10 - Boa

carlos, dão Paulo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel Classico
O hotel tem excelentes instalações fisicas e pessoal muito simpático. O restaurante com comida estilo americano não estáde acordo com o nível devum hotel internacional
Hospedou-se por 4 diárias em out. de 2018

10/10 - Excelente

daniela, são paulo, brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
HOTEL EXCELENTE
Excelente hotel, com ótimo atendimento, tudo personalizado. Localização perfeita, próximo a Chinatown. Bom café da manhã e os quartos são incríveis
Hospedou-se por 3 diárias em nov.. de 2017

10/10 - Excelente

Patrik

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel espetacular
Hotel perfeito. Atendimento impecavel e muito luxuoso!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Vale a pena
Bem localizado

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom
Muito bom! Voltarei a ficar nele novamente

10/10 - Excelente

Rodrigo, Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastico
Fantastico

10/10 - Excelente

Caroline, Porto alegre

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeito
Hotel perfeito, serviço 5 estrelas!

8/10 - Boa

Sermin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff in bar/restaurant area is courteous and well trained. The building and amenities are old but very clean. Nowhere in SF feels safe anymore but we were taken aback to see that the key access on the elevator didn’t work. A couple of guys at the door wouldn’t be enough if someone wanted to get to the floors. Front desk doesn’t have the sense of urgency to satisfy customers’ needs. We asked for rate adjustment when we checked in a day earlier and received a flat no whereas Fairmont staff is empowered to go above and beyond to find ways to make their clients happy. Food and drinks were pretty good. Valet parking was $90 tips which is ridiculous. You can park at the public park around the corner for one third of that cost. If we’re in SF again we’d definitely go with Fairmont.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ritz-Carlton em 4 de abr. de 2024
Dear Sermin, Thank you for taking the time to share your review. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. We appreciate the constructive feedback and send our apologies that your experience did not leave a more favorable impression. We believe receiving comments such as yours help us to improve the level of service we provide going forward. You will be pleased to hear that updates are being planned for our property and hope that you will experience and enjoy them once they have been completed. We are sorry to hear that the rate adjustment was not accommodated and that the parking rates were high while you were with us. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We are pleased to hear that you found the building and amenities to be very clean and the food and drinks to be pretty good. We are especially delighted that you found our staff in the bar/restaurant area to be courteous and well trained. The Ladies and Gentlemen of The Ritz-Carlton, San Francisco continually strive to provide the highest level of hospitality in the business and will be delighted to hear their hard work made a difference to you personally. Thank you for highlighting them!We hope that when your travels bring you back to San Francisco, that we have an opportunity to host you once again and provide you with the true Ritz-Carlton experience.Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Andres

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great option, great quality and great staff
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ritz-Carlton em 1 de abr. de 2024
Dear Andres,Thank you for your kind words! We are delighted to have you as our guest and thank you for choosing to stay with us. We're so happy to that you found us to have great quality and great staff! We hope to welcome you back soon! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Leart

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a luxurious hotel, clean and service was excellent. No pool available. Hotel should offer free WiFi and coffee.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ritz-Carlton em 27 de mar. de 2024
Dear Leart, Thank you for your review. We were delighted to have you as our guest and sincerely thank you for choosing to stay with us. Our apologies that our property does not offer a pool. We do offer complimentary Wifi in the public areas and complimentary coffee in our Hotel Lobby every day from 5am - 9am. With some levels of Bonvoy Membership, complimentary upgraded Wifi is a member benefit. We are pleased to hear you found our property to be luxurious and clean. Most importantly, we are delighted the service we provided was excellent! We would love to welcome you back and provide you with The Ritz-Carlton level of service on your next visit to San Francisco! We wish you safe travels until we meet again. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Stéphanie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
C’était extraordinaire!!!
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Ritz-Carlton em 19 de mar. de 2024
Dear Stephanie, Thank you for your kind words! We are delighted to hear that your stay was extraordinary! We appreciate you choosing to stay with us and excitedly look forward to welcoming you back again! Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Cheri

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice property. We stayed at Club Level and there were so many great food offerings throughout the day. The staff was friendly and helpful at all areas of hotel.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ritz-Carlton em 13 de mar. de 2024
Dear Cheri,Thank you for your review. We are pleased to hear you found our property to be very nice, the Cub Level to have many great food offerings, and the staff friendly and helpful! We were delighted to have you stay with us and appreciate your loyalty. We hope to welcome you back when you return to San Francisco! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Lin

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
靠近唐人街,可以散步去逛街购物
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ritz-Carlton em 4 de mar. de 2024
Dear Lin, Thank you for your review. We're happy to hear that you found our location conducive to walking and shopping as you created memories in our lovely city. We thank you for your loyalty and look forward to welcoming you on your next visit to San Francisco! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

MAUREEN, ALAMO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ritz-Carlton em 4 de mar. de 2024
Dear MAUREEN,Thank you for your review! We were delighted to have you stay with us and hope to provide the Ritz-Carlton level of service to you again soon! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Shelby, Danville

Hospedou-se por 1 diária em fev. de 2024
Resposta de Ritz-Carlton em 21 de mar. de 2024
Dear Shelby,Thank you for your review and we are pleased you enjoyed your stay. We sincerely look forward to welcoming you back again. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Ryuta

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Ritz-Carlton em 21 de fev. de 2024
Dear Ryuta,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

PAURUCHISTI

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very beautiful & well kept property. Rooms were clean & comfortable Staff very attentive & polite. Enjoyed our stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Ritz-Carlton em 20 de fev. de 2024
Dear Pauruchisti,Thank you for sharing your review. We appreciate you choosing to stay with us and are delighted to hear that you found our property well-kept, our rooms clean and comfortable, and our staff very attentive and polite! We hope to host you again when you return to San Francisco and wish you safe travels until then! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The only thing we did not like was the water pressure of our shower. The shower should be looked at.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ritz-Carlton em 20 de fev. de 2024
Dear Julie, Thank you for caring enough to bring this to our attention. If I could kindly ask what room number you were in, it would assist us in looking into the water pressure. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. We hope to welcome you back and provide you with The Ritz-Carlton level of hospitality. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

2/10 - Terrível

Fatima Saba

Hospedou-se por 5 diárias em fev. de 2024
Resposta de Ritz-Carlton em 21 de mar. de 2024
Dear Fatima Saba,Thank you for taking the time to share your review. I'm so sorry to hear that your experience fell short this time. We thank you for choosing to stay with us and genuinely hope to welcome you back to our historic Nob Hill landmark so that we may provide you with the true Ritz-Carlton level of service. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Alejandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Ritz-Carlton em 15 de fev. de 2024
Dear Alejandra, Thank you for your review. We were delighted to have you as our valued guest and look forward to providing you with The Ritz-Carlton level of service when you return! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Joyce

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely enjoyed our stay! The complimentary Champagne and cupcakes for my Aunt’s birthday was a very nice touch and it is greatly appreciated. The staff were phenomenal. Lily from customer service reach out to ask if we need anything and to make sure we have a nice stay at the hotel. Our room were impeccably clean everyday. Towels, sheets and other supplies like coffee, tea, shampoo etc were also replenished. Overall, we are extremely happy of our stay and this won’t be our last time staying here. Absolutely recommend this hotel! Close to a lot of tourist spots so you can pretty much walk to everywhere. Thank you so much Ritz Carlton San Francisco!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Ritz-Carlton em 9 de fev. de 2024
Dear Joyce, Thank you for taking the time to share about your stay at The Ritz-Carlton, San Francisco! We are so pleased to hear you enjoyed your time with us and we appreciate you choosing to celebrate your Aunt's birthday with us. We love being a part of such a special memory! Thank you for highlighting the impeccably clean rooms and the supplies being replenished. Thank you for saying this won't be your last visit as we're looking forward to welcoming you back and sharing many more memories together! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Lillian, San Francisco

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Club lounge can spoil you
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ritz-Carlton em 8 de fev. de 2024
Dear Lillian, Thank you for taking the time to share your review. We are delighted to hear that your stay was enjoyable and that our Ladies and Gentlemen spoiled you on the Club Lounge! We appreciate you choosing The Ritz-Carlton, San Francisco and look forward to welcoming you back soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Susan R.

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The service and attention from all the staff was wonderful. The bathroom could use a bit of refreshing for a 5 star property, but otherwise excellent stay.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Ritz-Carlton em 22 de jan. de 2024
Dear Susan R.,Thank you for taking the time to share your review. Your valuable comments that the bathroom could use a bit of refreshing have been relayed to our Leadership Team so that we may work to uphold our commitment to our guests. Thank you for letting us know that the service and attention from all the staff was wonderful. Our Ladies and Gentlemen strive to provide the highest level of hospitality and will be delighted to hear you enjoyed your experience. We were delighted to have you as our esteemed guest and thank you for choosing to stay with us. We sincerely hope to welcome you back to our historic Nob Hill landmark so that we may provide you with the true Ritz-Carlton level of service. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

6/10 - Ok

Bernita

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needs a refresh for the rooms and maintenance, especially the tub! Service was excellent most of the time with a slight mishap in their restaurant one evening.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Ritz-Carlton em 22 de jan. de 2024
Dear Bernita,Thank you for taking the time to share your review. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. I'm so sorry that there was a slight mishap in the restaurant one evening and that the rooms and tub need a refresh! Thank you for bringing these to our attention. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We hope that when your travels bring you back to San Francisco, that we have an opportunity to host you once again and provide you with the true Ritz-Carlton experience. With warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

4/10 - Insatisfatória

Federico

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
15 dollars for the wifi in a 5 star hotel is ridiculous.not even motel 5 charge for it! The place was clean but an old hotel.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Ritz-Carlton em 22 de jan. de 2024
Dear Frederico,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Woo Sik

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Ritz-Carlton em 16 de jan. de 2024
Dear Woo Sik,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Service is not dead at The Ritz (San Francisco, Nob Hill). The staff was genuinely wonderful. The area is close to Chinatown and Little Italy, but the whole city is very walkable. Union Square is down the hill. Nob Hill is safe and has some nice hotels and restaurants. I highly recommend this hotel. Nice food, pretty rooms and unlike many Historic Hotels...The Ritz has great air quality...no musty smell! Everything is up to date. This Grand Hotel has retained it's character and beauty.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Ritz-Carlton em 8 de jan. de 2024
Dear Jennifer, Thank you so much for taking the time to share your experience at The Ritz-Carlton, San Francisco! We are delighted to hear that you highly recommend us and that the location, food, rooms, and air quality were nice. We especially love to hear that our staff was genuinely wonderful. It's so nice to hear that we made an impact on our visit with us and we look forward to welcoming you back! Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Robert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ritz-Carlton em 8 de jan. de 2024
Dear Robert, Thank you for taking the time to review your recent stay at The Ritz-Carlton, San Francisco. We appreciate your business and look forward to welcoming you back soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Barry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely love this place. staff is very professional and helpful. Rooms are fantastic. Great bar. We’ll be back!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Ritz-Carlton em 8 de jan. de 2024
Dear Barry, Thank you so much for your review! We are very pleased that you absolutely love us and that our rooms and bar are fantastic! Our staff works very hard to provide the highest level of service and will be delighted to hear your wonderful comments. We're also looking forward to having you back! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

ELAINE, Buckeye

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel and service.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ritz-Carlton em 8 de jan. de 2024
Dear Elaine, Thank you for your kind words and for choosing to The Ritz-Carlton, San Francisco! We were delighted to have you as our guest and thank you for highlighting our amazing hotel and service! We look forward to welcoming you back when you return to San Francisco! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Nelli

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Ritz-Carlton em 2 de jan. de 2024
Dear Nelli, Thank you for taking the time to share your review! You were a delight to have as our guest and we look forward to welcoming you back soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Elisabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ritz-Carlton em 2 de jan. de 2024
Dear Elisabeth, Thank you for taking the time to share your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Kyle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Ritz-Carlton em 18 de dez. de 2023
Dear Kyle, Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Kathryn

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Luxury at a new level
From the moment you arrive the Ritz, San Francisco is absolutely on point. The Front Desk Associates go above and beyond to accommodate your needs. The rooms are classic, impeccably clean and have windows that crank open to get fresh air. The acoustics are great and noise was at a minimum. The small wine room off the main lobby is a fantastic alternative to the bar, and the in room dining is five star service. Thank you to all employees at tbe Ritz for a wonderful stay- I appreciate your enthusiasm and commitment to making each stay a luxurious event.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ritz-Carlton em 18 de dez. de 2023
Dear Kathryn, Thank you for sharing your review. We are delighted to hear that even from the moment of arrival we went above and beyond. We love that you were pleased with our rooms, windows, acoustics, wine, and dining. Most of all, we love that our Ladies and Gentlemen wowed you with our enthusiasm and commitment to luxury. That is the highest compliment and we are very appreciative of your taking the time to let us know. We look forward to welcoming you back and once again providing you with the service you have come to know and love. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Ashley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Ritz-Carlton em 12 de dez. de 2023
Dear Ashley, Thank you for your review! We were delighted to have you as our esteemed guest and hope you will return soon! Wishing you safe travels and happy holidays until then! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Nancy, Carmichael

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Ritz-Carlton em 5 de dez. de 2023
Dear Nancy, Thank you so much for your review! We were delighted to host you and look forward to welcoming you back as our esteemed guest!Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Jasvindar K

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was very caring and courteous, they went out of their way to help me. With me being in a wheelchair. They made sure to bring me everything I need during the stay My last day my blood sugar was low and I called the front desk for a glass of milk and they had it to me in 15 minutes at 2:30am, he asked if I need anything else. They made my bday wonderful. Thanks, Ms. Singh
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Ritz-Carlton em 28 de nov. de 2023
Dear Jasvindar K,Thank you for taking the time to recognize how caring and courteous our staff was during your stay. Thank you for spending your birthday with us and allowing us to be part of a special celebration for you! We hope you will be back many times and look forward to ensuring you are well cared for during each visit. Wishing you safe travels until then. Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic
Hospedou-se por 1 diária em nov. de 2023
Resposta de Ritz-Carlton em 28 de nov. de 2023
Dear Frank,Thank you for your review. You were a delight to have as a guest and we look forward to welcoming you back and providing another fantastic experience! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

KELENI, Reseda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Its the Ritz-Carlton, enough said. 😊
Hospedou-se por 1 diária em nov. de 2023
Resposta de Ritz-Carlton em 28 de nov. de 2023
Dear KELENI,Thank you so much for your kind words. We love that you had a wonderful stay and hope to welcome you back again and again! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 - Boa

Summawadee

Hospedou-se por 1 diária em nov. de 2023
Resposta de Ritz-Carlton em 12 de dez. de 2023
Dear Summawadee, Thank you for taking the time to share your review. We hope to welcome you back and provide exceptional service on your next visit. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Had a perfect 3-night stay at the Ritz in SF. Staff was terrific, food was excellent and the martinis were perfect! Will definitely return here and highly recommend!
Hospedou-se por 3 diárias em out. de 2023
Resposta de Ritz-Carlton em 1 de nov. de 2023
Dear Steven,Thank you for sharing your experience. We are happy to hear your 3-night stay was perfect and that you loved our staff, food, and martinis! We were delighted to have you as our esteemed guest and do hope to welcome you back soon! Thank you for choosing to return and to highly recommend us! We value your loyalty and wish you safe travels until we see you again. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Andy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
STAFF
Hospedou-se por 2 diárias em out. de 2023
Resposta de Ritz-Carlton em 30 de out. de 2023
Dear Andy,Thanks so much for your review and for highlighting our staff! They work hard to provide excellent service and I'm happy to see that it made a difference for you! We're looking forward to welcoming you back when your travels bring you to San Francisco again! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Jason

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bartender was awesome!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Ritz-Carlton em 26 de out. de 2023
Dear Jason, Thank you so much for your kind review! We are delighted to hear our bartender was awesome and hope you will return soon! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 - Excelente

Cherry

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Ritz-Carlton em 23 de out. de 2023
Dear Cherry,Thank you for your review and for choosing The Ritz-Carlton, San Francisco! We appreciate the opportunity to host you as our guest and look forward to welcoming you back! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco