Classificações com base em 91 avaliações verificadas
4,1 Limpeza do quarto
3,6 Serviço e equipe
3,5 Conforto do quarto
3,8 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Recomendo
Publicado em 1 de nov de 2017 na HotelsEstadia perfeita.
por Gledson
meia boca. mas confortavel
Publicado em 1 de dez de 2015 na HotelsBom, chegamos proximo as 15h, porem o hotel não possui serviço. é apenas uma seção de quartos de um hotel mais afastado da centro. fomos atendido por um hospede que estava no quarto. ele abriu a porta e fomos até o balcão onde tinha a chave do quarto em meu nome.
Levamos dois dias para ver o pessoal que limpa e atende na recepção. Ficamos sem café no primeiro dia
em fim foi um tremendo aperto, porem nossa viagem era para ser uma aventura e isto faz parte
localização perfeita
por um viajante verificado
Publicado em 2 de jul de 2019
l'emplacemet de l'hotel est idéal, la propeté des cambres parfaites et un personnel très agréable et disponnible pour repondre à nos demandes.
Comentário de Administração do hotel
22 de ago de 2019 por mikaela,Administração do hotel
thank you very mouch
see you soon
Mikaela
por um viajante verificado
Publicado em 26 de out de 2018 na Hotels
Top Lage, sehr freundlich, sehr saubere Zimmer
Comentário de Administração do hotel
4 de nov de 2018 por mikaela,Administração do hotel
grazie moltissimo
a presto
Mikaela
por um viajante verificado
Rome en 2 jours
Publicado em 23 de set de 2018Idéalement situé pour visiter Rome à pied et en 2 jours seulement!!
Suivre les conseils d'Emiliano pour bien manger!!!
Comentário de Administração do hotel
30 de out de 2018 por mikaela,Administração do hotel
grazie moltissimo per il vostro giudizio
a presto
Mikaela
Recomendado
para Todos os temaspor um viajante verificado - Los Angeles
Publicado em 13 de mai de 2018
It’s all about the location, a stones throw from the Vatican and walking access to the alleys, lanes and fountains, piazza novana. However, reception is at a different location, but staff is very accommodating..It is noisy due to street traffic and other guests arriving and leaving. And security is an issue due to the main door being left ajar by other guests.. however would recommend if you understand what you are getting for the price
Comentário de Administração do hotel
1 de jun de 2018 por Federica,Administração do hotel
Dear Mrs Julia,
Thank you for your feedback.
Safe for us is so important and it has never happen anything.
I need to underline that.
By the way Mrs Julia, we are checking all of your suggestion cause we want the best for our accommodations and obviously for our guests.
Thank you so much for having chosen us.
Best regards
por um viajante verificado - Salerno
struttura graziosa ed accogliente
Publicado em 17 de nov de 2017
Vantagens: rapporto qualità/prezzo
Localização: zona centrale
Struttura molto carina in zona centrale;
camera accogliente, pulita ed ordinata...il wifi completa l'assoluta completezza della struttura.
rapporto qualità/prezzo da far invidia.
consilgiato!!!
por um viajante verificado - Tarm, Denmark
Meget centralt i Rom
Publicado em 12 de nov de 2017Rent, meget hjælpsomt og imødekommende personale. Vi havde nogle problemer med toilet og bad, - de blev rettet øjeblikkeligt til fuld tilfredshed. - Alt i alt et dejligt ophold - Tak for det !
por um viajante verificado - San Jose, CA
Good location but bad customer service
Publicado em 29 de out de 2017We told the hotel we would be in early and they arranged our cab for pick up but our room wasn't done for 3 more hours. They wouldn't store our luggage and made us leave it in an open hallway. When we came back after that time, our room still wasn't ready. They also put us next to the door so every time someone went to their room, it buzzed at our door. We couldn't sleep. They put two twins together for us to make a double but every time we moved so did the beds. They didn't clean our room one day because we didn't get out by 10:30 and blamed us. We were so tired of the drama and no sleep that we finally called and went to visit them at their office (different property about 15 minutes away) and they were closed an hour early with no notice. We called and they said they'd look into it but never did. We finally went up to them and they blamed us for not trying to work it out earlier. We asked for a refund but they said since we paid expedia they couldn't give us a refund and we left anyway. I wouldn't suggest this place to anyone. Terrible customer service.
Comentário de Administração do hotel
14 de nov de 2017 por Martina,Administração do hotel
Dear Guest,
we are sorry you have't enjoyed your stay but You've stayed 6 days before complaining about the noise, so how could we imagine this problem? I also proposed you to change room because we couldnt't refund you but you've decided to move anyway. Our building is a guesthouse and our cleaners clean all the rooms between 10 am and 3 pm, so if you were still inside the room at 2pm , it's normal that the cleaners couldn't clean your room with you inside.
We are sorry about all theese problems.
greetings
por Timothy
Publicado em 9 de out de 2017 na Hotels
Great location! Easy walk to most sights. Staff was very nice. Room was very basic. A little bit of wear on the room. But overall worked out for us. Checkin is off site, which was a little inconvenient.