4/10 - Insatisfatória
Joseph
Viagem a dois
15 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
To put it politely, this hotel is pushing a below average 4 star. No way in hell can they consider themselves even close to 5 star.
The hotel is generally shabby and needs a big glow up. The outdoor bar area could be much better utilised and presented. The evening entertainment was laughably bad. Having stuff like daily water aerobics at the main pool is far from a 5 star experience they advertise. The gym is a dusty shed with dreadful equipment- again not 5 star. The place was full of riff raff wall to wall.
The staff however were very polite (minus the one who decided to steal my gold necklace from our room whilst we were out).
In therms of the food and drink situation, they fail to tell you the full terms of ‘all inclusive’ until you arrive. They only allow one visit to the restaurants per stay, which also limit the food you can eat, so we left hungry. The food however was good throughout the stay. The choices of alcohol were terrible.
The rooms were nice enough with big comfy beds, but again wouldn’t say are close to a 5 star stay.
All in all, the location makes up for the majority of the above but this hotel doesn’t come to close to a 5 star stay/experience and wouldn’t recommend staying here at the prices they advertise during peak times having had stuff stolen from our room.
Joseph
Hospedou-se por 7 diárias em abr. de 2024