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Avaliações de Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

4.5 out of 5
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive
Playas Uvero Alto Km 275, Punta Cana, La Altagracia

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 841 de 1248 avaliações" "
Nota 8 - Boa. 253 de 1248 avaliações" "
Nota 6 - Ok. 103 de 1248 avaliações" "
Nota 4 - Insatisfatória. 26 de 1248 avaliações" "
Nota 2 - Terrível. 25 de 1248 avaliações" "

9,4/10

Limpeza

9,4/10

Serviço e funcionários

9,2/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Nicolas

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing property and amenities. Miguel and Janna were very welcoming and helped make the stay luxurious.
Hospedou-se por 4 diárias em mar. de 2024

10/10 - Excelente

Shiylin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel was magnificent!! Miguel and Janna have gone above and beyond to ensure we had a great experience!! Definitely worth the trip!!
Hospedou-se por 4 diárias em mar. de 2024

10/10 - Excelente

Hosam

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent stay. Friendly and very helpful staff.

8/10 - Boa

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had a great time at Breathless. Good food. Nice room. Very clean.
Hospedou-se por 4 diárias em mar. de 2024

10/10 - Excelente

Srihari

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
miguel was great
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 - Ok

Kiran

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel was great! Great resort but mostly adults (not college students)
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

Sydney

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
beautiful, miguel was amazing!
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Miguel was excellent.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Alfredo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The experience overall was good.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Sandra

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
At breathless, they stay true to the “welcome home” Everyone was amazing, polite and welcoming AT ALL times! Had the pleasure of having Miguel as our butler! Very amazing, attentive, professional and responsive! Explains everything to the tee. He is very knowledgeable as well!!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 27 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 - Ok

Koko

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There were no complaints in regards to service, however the crowd coming to this resort are either very young or very old. A good amount of aggressive swingers as well
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

Danyal

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel was great I will be back love you miguel
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Vatche

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel Concierge was fantastic. Made our stay more enjoyable!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Joseph Manouk

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the second time I’ve been to this resort and it is absolutely amazing to Service is great and see Miguel the Expedia concierge and he will never steer you wrong! He really did an amazing job, if you want to have a great time, this is the spot!
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Sequoia, MASON

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel our concierge was great
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Likicia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Be sure to ask for Miguel. He’s a phenomenal butler!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Ayanna

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our butler, Miguel was amazing! He took care of us from getting transportation to making dinner reservations. Ask for him when you visit. He’s the best!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Karli

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 26 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly and attentive. Professional atmosphere. Serene and peaceful.vibes were amazing
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fun resort, staff is excellent and the facilities are extremely well maintained. Food is good for an all inclusive but choices are limited. Getting drinks can be difficult compared to other All Inclusive resorts especially at the party pool.
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

britinay

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel was a great host and answered all of our questions and helped celebrate me and my friends birthday in style
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Wei

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our Concierge Miguel was tremendously welcoming and helped us with all amenities intro and event booking, travel accommodations. Truly cared about making every part of our journey amazing. Highly recommend speaking to him once you arrive!!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Nicole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great time at Breathless Punta Cana. Yes as some reviews say there were a few mosquitos in the rooms. I live in Iowa and I know during the summer some get in the house as well. The food at both Breathless and the Dreams Onyx next door (you may utilize both restaurants) had some of the best food I have ever had at an all inclusive. The steaks were thick, seasoned, and cooked properly to your liking. The staff was friendly and they made sure to go above and beyond. The beach was free of seaweed and well kept. The ocean was crystal clear and the reef was right there. You could see the fish while standing in the ocean. The only this that could improve is the drinks. We even brought our own cups but many times they were either under or over poured and the mix was not close to anything in the US. Just like any all inclusive though if you tip and find a bar tender you enjoy you can get them mixing them to your liking. We would go back here and stay in a heartbeat!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

Vincent

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel and Janna were very helpful and made our trip very memorial and looking forward to coming back! Nothing but amazing things to say about these two.
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Curtis Andrew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ran out of malibu too often, otherwise perfect
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

Josephine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 25 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Ashley

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I’ve stayed at Breathless 3 times now. This may have been the worst in regards to service. Pool service, not good. Rude waiters and just overall the worst experience I’ve received in bottle service at at paid section. Never had to wait almost 45 minutes and then server was rude when asked to cancel. Angel is our favorite, but he must have been off on this day. Entertainment went down. Was much better when Looky was there. New guy hardly any personality and boring. They moved foam party to day we were leaving. Drinks are ridiculously watered down. For the amount of money we spend a night to stay there, at least give us our money worth on better drinks and food. Taste like absolutely no alcohol whatsoever. This was probably my last time staying here as it was much better on the first time. No proper greeting or drinks. Seems now a lot has changed and too many instances where I had to ask for things. It should have been automatic with the welcome greeting. Other than that, most staff friendly, but I feel like it was a rip off. Work on better employees who act and look like they enjoy being at work. I do give a shoutout to Janna. She was very good and prompt with immediate attention to our needs.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 23 de mar. de 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 - Excelente

Kenterrus

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Miguel and Janna were very helpful. They supplied us with everything we needed. Definitely recommend them
Resposta de Social Media Manager em 22 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Lucian, Easton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
While being adults only it was noisy at times, some facilities need some maintenance and more cleaning. Too many instances of no soap, towels etc
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Social Media Manager em 21 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 - Ok

Melissa Dawn

Viagem em grupo, Viagem com a família
It was a beautiful property well maintained. Staff was super friendly and very helpful overall. Biggest downside was the food was not that great….no authentic Food was disappointing PLUS the music does NOT quit at midnight it only gets louder until 2am to the point that our patio doors were vibrating on our room. We were on the pool side friends of ours were on the other side and music didn’t bother them at all.
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Social Media Manager em 21 de mar. de 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

8/10 - Boa

Victoria

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Social Media Manager em 20 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Zalan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and safe. Great food
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Social Media Manager em 18 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Waltetta

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Didn't like that the pool closed at 6 pm. Room clean, spacious and functional. Bed hard. Balcony view was great. Could watch and hear shows from room Balcony. Balcony need shade in daytime. Bar tenders was not consistent with drink mixes, you get a Miami vice and it was made different each time. Staff did not know English. Facility should post sign of language spoken so you could use app to translate. It was hard to communicate. Most English speakers was at front desk. Food options were good. Room service meals not covered traveling through resort to you. Time share closer person got rude.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 18 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

MICHAEL PAUL MANN

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Music was a little loud at night but our room faces the party area. Excellent staff. Courteous, polite, attentive.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Social Media Manager em 18 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Dieter Rene

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fun party resort. Different pools, lots of bars, amazing beach!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 18 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Diane M

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean property, excellent service, great food/drink, great pools. Need an 80’s night for us 55 vacationers.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Social Media Manager em 15 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Cary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Loved this resort but hated setting my alarm to get up at 6:30 to go reserve chairs either at the pool or beach! They need to find a solution to fix that…. Other than that we had a great trip!
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Social Media Manager em 22 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Diane, Westminster

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So beautiful. Everyone was so polite, especially our concierge, Miguel. We will be back again
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Social Media Manager em 13 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Paymaan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay. Highly recommend breathless for a fun, exciting and relaxing vacation. Nightly entertainment was fantastic. Very well rounded hotel with access to dreams!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Social Media Manager em 11 de mar. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 - Ok

LaKeysha

Viagem a dois
Rooms nwed to be renovated, elevator wasn't working one nuggt when we went back ro our room and neither was our room key, had to go to lobby for a new key in the middle of the night. Food was average, only place where i enjoyed the food was the buffett restaurant. All drinks were watered down so only get shots. Staff wasn't the friendliest.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Social Media Manager em 18 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

8/10 - Boa

Rolyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The entertainment was good. Drinks good. They run out of pool towel very quickly. Getting a chair around the pool was difficult.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Social Media Manager em 8 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 - Excelente

Carol Jeanne

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The food was delicious. I did not appreciate the LOUD music until midnight every night.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Social Media Manager em 1 de mar. de 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 - Ok

Darren Des

Viagem a dois
Pontos positivos: Serviço e funcionários
The staff are the best asset. Warm, welcoming and always so positive which is awesome. I liked how they tried to help us improve our Spanish, we spoke in Spanish, they returned in English, we taught each other. Stayed on the Xhale side, paid extra to have a restful vacation. Sadly several other stayed ruined the days for many who left to other parts of the resort due to the drunken obnoxious behavior. Being rude to staff(treating them like servants), profanity, arrogant and sexist laced behavior was much to be desired. The resort could have done a better job not over serving and the odd warning or locating them to the party pool would have gone a long way. I'm all for a great party and there were several other party pools wghere this was acceptable. The best quote was "I paid for this walk out, I'm gonna do whatever I want, I own this pool of the next two weeks". Didn't we all pay for this? If I ever hear Scobey Snack again, this is the shot the 10 hillbillies drank nonstop for hours, I'm gonna barf. I have to say the men in the group were far more tolerable the the women in the group. Well never go back sadly. The staff again really made this place.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Social Media Manager em 1 de mar. de 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 - Excelente

Catherine Ann

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Migel was amazing!! Everything we needed was taken care of promptly and above and beyond!! Angel from outside party pool was amazing
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Social Media Manager em 29 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Nichole, brooklyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very clean. Food was great. Activities were very entertaining. Our host Miguel was excellent. He went above and beyond to make sure we were satisfied. He has excellent customer service skills. I would highly recommend this resort to anyone.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Social Media Manager em 26 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 - Boa

Udo

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 14 diárias em fev. de 2024
Resposta de Social Media Manager em 28 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Renee Lee

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff and accommodations were excellent. Our concierge Jean Carlos was amazing and so helpful. Pool staff, restaurant staff and cafe employees were awesome. Looky & Gasolina kept us entertained, laughing and involved with water activities. Jose & both Alberto’s were awesome pool bartenders too. The food was great and be got lots of fun in the sun.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Social Media Manager em 26 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Sandra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a beautiful resort.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Social Media Manager em 24 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Mary Jo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Social Media Manager em 24 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 - Excelente

Kayla

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Staff and service! Joel helped us with whatever we needed during our stay and was so kind and quick to help. We had a blast at this resort! This resort felt clean safe and beautiful. We will be back!
Hospedou-se por 9 diárias em fev. de 2024
Resposta de Social Media Manager em 23 de fev. de 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,