I cannot express enough gratitude to Joan, the property manager. Our rental was excellent, but unfortunately for us, the AC decided to break on our first day. We called Joan and she arrived very quickly. A technician came over and when the problem couldn't be solved that night, a portable AC unit was brought in. When it was revealed that the problem would require parts not immediately available, we were given another apartment 2 doors down. The apartments were very nice and as described. A short walk to the water, restaurants and shops and full use of most of the resort amenities. Grace Bay beach is incredible and worth every penny. I highly recommend this rental not just for the property, but especially for the attention and care provided during our stay. Thank you, Joan!