Quarto, 2 camas de casal, sacada (Cityscape) | Fachada

Avaliações de Staypineapple, Hotel Rose, Downtown Portland

3.5 out of 5
Staypineapple, Hotel Rose, Downtown Portland
50 SW Morrison Street, Portland, OR

Avaliações

8,8

Excelente

Nota 10 - Excelente. 617 de 1003 avaliações" "
Nota 8 - Boa. 212 de 1003 avaliações" "
Nota 6 - Ok. 81 de 1003 avaliações" "
Nota 4 - Insatisfatória. 53 de 1003 avaliações" "
Nota 2 - Terrível. 40 de 1003 avaliações" "

9,0/10

Limpeza

9,2/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Bruno

Hospedou-se por 6 diárias em mai. de 2023
Resposta de Kennedy O em 12 de mai. de 2023
Bruno, Thank you so much for staying with us at Hotel Rose. I appreciate you taking the time to share your rating. We hope that we will have the opportunity to serve you again so that we may earn your perfect rating. Kind regards, Kennedy O

10/10 - Excelente

MARCIA ANITA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect.
I was worried about what I've read in other reviews, but it was all great. Location, cleaness, quietness, access to public transportation when needed, parking on spot. About location: by the river, 2 or 3 blocks from major stores downtown, but the area itself, for some reason, is desert - hard to find a soul in the streets, right in downtown. The hotel itself looks dated specially in the corridors but the room looked new, renovated, very spacious, with a fridge and coffee machine, free coffee and water all the time, free water and delicious cookies in the lobby. All the people in the reception and also in the rooms service were very nice and helpful when I needed. I sure recomend the hotel, if you want to stay downtown, it would be the perfect spot.
Hospedou-se por 7 diárias em mai. de 2022
Resposta de Kennedy O em 12 de jun. de 2022
Marcia, Thank you very much for choosing to stay with us here at Hotel Rose! Our goal is to always offer clean, comfortable accommodations and memorable stay. We love seeing that you enjoyed your experience, and we sure hope you will return for another perfect stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Best regards,

8/10 - Boa

INGRID

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom hotel, em boa localização.
Hospedou-se por 2 diárias em ago. de 2021
Resposta de Beth Anne em 20 de set. de 2021
Thank you Ingrid! We appreciate you staying with us on your recent trip to Portland!

8/10 - Boa

Sarah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel is in a great location. It's close to many things and well positioned for transportation options. The staff was very accommodating and friendly. We were able to check in early with no issues. It's an older building and the climate control is an issue. They can only have the heat or the AC on and there is no individual room control. This made how a very stuffy and uncomfortable stay for us. At checkout, they mentioned they had fans available but we were not offered one before then
Hospedou-se por 2 diárias em abr. de 2024
Resposta de KO em 18 de abr. de 2024
Sarah, We really appreciate you staying with us at Hotel Rose and thank you so much for taking the time to share your feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of service for our guests. We are thrilled to hear that you found our staff very accommodating and friendly during your stay. I am really sorry to hear about the AC issue-we have portable fans that we normally offer to our guests upon request, and I am sorry to learn that our staff did not follow up with you in this manner. Again, we appreciate your candid comments and we hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Kind Regards,Kennedy O

8/10 - Boa

Melinda

Viagem em grupo
Pontos positivos: Comodidades e condições e instalações da propriedade
Loved everything and area around hotel was nice and calm. Friendly staff. Only issue my friend and I had was the room had no AC. So we had the windows open so the room would not be so stuffy. Please install AC to every room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de KO em 15 de abr. de 2024
Hi Melinda, We appreciate you staying at Hotel Rose during your recent visit to Portland. I am glad to see that you loved everything and also found the area around our property nice and calm. We are really sorry about the AC issue-our staff should have offered a portable fan to assist with the stuffy room. Please forgive us if we failed to follow up in this manner. I hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown area. Thank you, Kennedy O

4/10 - Insatisfatória

Chanielle

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location and great for walking. We opted for a ballroom. Which was nice because unfortunately I didn’t do my research to realize theres no ac at this hotel. We like our room cold so this was horrible. The front desk brought up a fan at midnight which helped… it also helped to muffle out the noise of the constant ambulances going by and the homeless guys below us having a screaming match. The bedding was amazing but the pillows were too firm. Our group of 3 didn’t sleep well and will not be back. There’s so many great things about this hotel and they really do make you feel special but the ac is a deal breaker. There’s no fans in the bathroom and extremely dim lighting for makeup. We enjoyed the experience there but I couldn’t imagine staying there in the summer.
Hospedou-se por 1 diária em abr. de 2024
Resposta de KO em 14 de abr. de 2024
Ms. Murray, We appreciate you trying us out at Hotel Rose and thank you for taking the time to offer your review. Our goal is to always provide comfortable accommodations for all our guests. We sincerely apologize for the outside noise as well as the AC issue during your stay. To follow up on my voicemail to you, please give us a call directly at the hotel so that we may discuss-I am eager to make things right for you. Kind Regards, Kennedy O

10/10 - Excelente

Wyatt

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very pet friendly love it
Hospedou-se por 1 diária em abr. de 2024
Resposta de KO em 11 de abr. de 2024
Hello Wyatt, Thank you very much for your perfect rating! We are glad that you chose Hotel Rose for your recent accommodations. I am glad to see that you enjoyed your experience. We sure hope to see you and yours back again sometime soon! Warm Regards, Kennedy O

6/10 - Ok

nancy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
I did not like that the price Expedia sent me for the booking after confirmation was not representative of what I would be paying at the desk. If you cannot provide accurate billing for the site then you need to amend your practices. I paid close to double after all the charges the hotel claimed. Parking, amenity fee and taxes. I confirm the booking on the Expedia site based on trusting that your information is correct. It was not.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de KO em 11 de abr. de 2024
Hi Nancy, Thank you for sharing your feedback and for choosing to stay at Hotel Rose recently. While parking is available at our property, it is optional at the daily rate of 25 per night with in and out privileges. Regarding your discrepancy with the third party price, please feel free to give us a call directly at the hotel so that we may resolve this issue. We hope to hear back from you soon. Best Regards, Kennedy O

10/10 - Excelente

Bermarie

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed here for one night with our puppy. The room (426) was comfortable and spacious. We had no issues finding space for our small crate. The room temperature was perfect, and it was a comfy bed. The staff was friendly and attentive—There are multiple green areas around the hotel to take your furry friend for a walk and relieve themselves—the complimentary drink and water bottle were a good surprise.
Resposta de KO em 9 de abr. de 2024
Bermarie, WOW! Thank you so much for your outstanding review and we appreciate you staying at Hotel Rose. I am thrilled to hear that you found your bed comfy, room temperature perfect and our staff friendly and attentive. Thank you for also recognizing our complimentary drink vouchers that we offer upon arrival as well as our refillable water bottles. We sure hope to see you and your furry friend again should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy O

10/10 - Excelente

Lari

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and cute
Hospedou-se por 1 diária em abr. de 2024
Resposta de KO em 6 de abr. de 2024
Hi Lari, Thank you very much for staying with us recently. We are glad to see that you had an amazing experience with us. We appreciate your perfect rating and hope to see you back again soon. Warm Regards, Kennedy O

2/10 - Terrível

Jesse

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ko em 1 de abr. de 2024
Jesse, We are saddened to see your unfortunately bad rating of your experience with us. Please give us a call directly at the hotel as we would like to hear more details regarding your accommodations and what went wrong. We hope to hear from you soon. Thank you, Kennedy O

10/10 - Excelente

monica

Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 18 de abr. de 2024
Hello Monica, We appreciate you choosing to stay at Hotel Rose and for taking the time to submit your perfect survey. We sure hope to see you back again soon. Thank you, Kennedy O

10/10 - Excelente

Mia

Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 18 de abr. de 2024
Mia, Thank you so much for your perfect score! We are glad to see that you enjoyed your accommodations at Hotel Rose, and we hope that we will have the opportunity to serve you and yours again soon. Thank you, Kennedy O

10/10 - Excelente

Casimir

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de KO em 27 de mar. de 2024
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O

8/10 - Boa

MUN

Hospedou-se por 2 diárias em mar. de 2024
Resposta de KO em 14 de abr. de 2024
Thank you very much for choosing to stay at Hotel Rose, Mun! We are pleased to see that you enjoyed your accommodations. We sure hope that we will have the chance to host you again so that we may earn your perfect rating. Best Regards, Kennedy O

10/10 - Excelente

Donna

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast service was a little slow and had 3 different people helping us
Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 25 de mar. de 2024
Hi Donna, We are pleased to see that you enjoyed your accommodations with us at Hotel Rose, and thank you for also dining in our Bottle + Kitchen restaurant. Again, thank you for your perfect rating and candid comments-we hope to see you back again soon. Best Regards, Kennedy O

8/10 - Boa

Margaret

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Our family of three enjoyed this property overall. The location is fantastic, and we were given a room overlooking the river, which was lovely. The complimentary drinks were much appreciated. Our room with two double beds was on the small side but had everything we needed. We weren’t huge fans of the bedding - it was really difficult to manage for two people. I would say this is a fine property for a short stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 25 de mar. de 2024
Margaret, Thank you so much for sharing your feedback! We are delighted to hear that you enjoyed your property along with your family. While our rooms all come with European-style individual duvets, I am sorry to hear you weren’t huge fans. We have regular blankets that we’d be happy to offer upon request. Thank you for also recognizing our fantastic location within the downtown area, and also just across from the Willamette River. We sure hope that we will have the opportunity to host you and your family upon your next visit in the Portland area. Happy Travels, Kennedy O

10/10 - Excelente

Laura

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was clean and the beds were extremely comfortable. All the staff were wonderful and so helpful! The area around the hotel can be a little dodgy at night to no fault of the hotel itself. And the restaurant is a bit mediocre but great if you're just looking for a quick drink. All in all great experience!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de KO em 22 de mar. de 2024
Hi Laura, WOW! Thank you so much for your excellent feedback and for choosing to stay at Hotel Rose. I am thrilled to see that you found our beds extremely comfortable and the hotel clean. We also appreciate you dining in our Bottle + Kitchen restaurant during your stay. Again, we are glad that you had a great experience and we hope that we will see you back again for another wonderful time. Kind Regards, Kennedy O

10/10 - Excelente

Jaime

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place to stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 22 de mar. de 2024
Hello Jaime, We are glad that you chose Hotel Rose for your recent accommodations. We are happy to hear that you found us to be a nice property to stay with. Thank you for your perfect rating and we look forward to hosting you again soon. Warm Regards, Kennedy O

10/10 - Excelente

Mary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff did a great job of making sure we had what we needed. All the staff that we talked to were very friendly. Easy check-in and check-out. The pineapple water and welcome drink were great perks but really wished we could have tried the cookies that I read about. Also wished that the water pressure in the shower was stronger. Enjoyed the robes and pineapple touches everywhere. We were able to walk from Union Station to the hotel and walk to Powell’s Books, donut and coffee shops easily. If shopping is on your list of things to do, then this hotel is close to so many retail shops! They offer a Zipcar onsite, but ride shares were easy to get and came within minutes of requesting it. Public transportation is also right by the hotel for easy access to places around town.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Luz em 15 de mar. de 2024
Thank you so much for sharing your positive experience with us! We're overjoyed to hear that our team members did an excellent job meeting your needs and that their friendliness added warmth to your stay. We're sorry to hear that you missed out on our cookies – they're a guest favorite and we definitely want you to try them during your next stay. It's great to know that you appreciated the cozy robes and pineapple-themed touches. Our location's walkability, especially being near Union Station, Powell’s Books, and various shops, is something we're quite proud of and happy to see benefited you. We thoroughly enjoyed having you stay with us and look forward to welcoming you back to try those cookies and explore even more of what Portland has to offer.

10/10 - Excelente

Deanna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were cold inside our room. We cut the heat up but the room never warmed up.😔😔😔
Hospedou-se por 1 diária em mar. de 2024
Resposta de Luz em 15 de mar. de 2024
I'm sincerely sorry to hear that your room was cold and that adjusting the heat did not resolve the issue. Your comfort is extremely important to us, and it's disheartening to learn that we fell short in providing a warm and cozy environment for your stay. Please rest assured that we will look into this matter immediately to ensure our heating system is functioning properly and efficiently in every room. Should you choose to stay with us again, we will do everything we can to ensure a warm and welcoming experience from start to finish. Thank you for bringing this to our attention, and once again, please accept our heartfelt apologies.

8/10 - Boa

Sarah

Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 1 de abr. de 2024
Hi Sarah, We appreciate you choosing to stay with us recently. Thank you for taking the time to submit your rating and we hope that we will see you and yours again soon. Best Regards, Kennedy O

10/10 - Excelente

Garrett

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always a great stay! 👍
Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 12 de mar. de 2024
Garrett, Thank you for always choosing Hotel Rose for your accommodations! I am thrilled to hear that your experience is always a great one! We sure hope to see you back again soon. Kind Regards, Kennedy O

10/10 - Excelente

Belen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 12 de mar. de 2024
Belen, Thank you for your perfect rating, and for choosing Hotel Rose for your recent accommodations. We hope that we will see you again upon your next return to Portland. Happy Travels, Kennedy O

10/10 - Excelente

Flor

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My family enjoy for the first time staying ay this hotel. For sure next time we visit Portland we would be staying here. I appreciate their excellent service. 👍
Hospedou-se por 2 diárias em mar. de 2024
Resposta de KO em 12 de mar. de 2024
Flor, WOW! We truly appreciate you choosing Hotel Rose for your accommodations during your recent visit to Portland. We are thrilled to hear that your family enjoyed their first time staying with us. We always aim to offer an unsurpassed degree of service for our guests and I am glad that you found our service excellent. You are welcome back any time, and we look forward to hosting you and your family again, upon your next return to the Downtown Portland area. Happy Travels, Kennedy O

10/10 - Excelente

John F

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de KO em 5 de mar. de 2024
Hello John, Thank you so much for your perfect survey. We are happy that you chose to stay at Hotel Rose for your recent visit. We hope to see you back again soon. Kind Regards, Kennedy O

10/10 - Excelente

Marsha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de KO em 5 de mar. de 2024
Hi Marsha, Thank you so much for staying at Hotel Rose. We are grateful for your perfect rating and hope that we will see you again, upon your next visit in the Downtown Portland area. Thank you, Kennedy O

2/10 - Terrível

weizhen

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was noise when I was sleeping and you have to pay to park and there is no free food
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Luz em 1 de mar. de 2024
Thank you for your review. I'm sorry to hear that noise disturbances affected your sleep and that certain aspects of our hotel did not meet your expectations, such as the parking fee and lack of complimentary food.We strive to create a peaceful environment for all our guests and will explore additional measures to help us alleviate some of the exterior noise. While we currently do not offer complimentary food, we hope our guests find value in the quality and variety within our dining options. Your feedback is important to us, and we will take it into consideration as we continue to improve our services. Kindly,

10/10 - Excelente

Bonni Patreka

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super amazing and helpful staff! Mikayla was absolutely fantastic!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Luz em 29 de fev. de 2024
Thank you so much for your amazing review! I will be Sure to thank Makayla for her outstanding service! please let us know if your travels bring you back to Portland to give you a great welcome again!

10/10 - Excelente

FNU

Viagem com a família
Pontos positivos: Comodidades
Kennedy was a great host. We came here for our wedding anniversary and he set up entire room for welcoming us. This place is a must for any tourist to Portland. The view from apartment was amazing and we went for a walk in the morning by the river.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 25 de fev. de 2024
Sonal, Thank you very much for choosing Hotel Rose for your recent accommodation and we are glad that you celebrated your wedding anniversary with us. Our entire staff truly enjoyed taking care of, and celebrating your special day with you both. I delighted that that you also enjoyed your room view facing the famous Willamette River. We sure hope to see you again for another memorable experience. Happy Travels, Kennedy O

8/10 - Boa

SHERRIE

Location,cleanliness , friendly staff...would stay again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 25 de fev. de 2024
Hi Sherrie, Thank you so much for your kind comments. We are pleased to hear that you were happy with our cleanliness and friendly staff. Thank you for also enjoying our excellent location within the Downtown Portland area. You are welcome back any time-we hope to see you back again soon so that we may have the opportunity to earn your perfect rating. Kind Regards, Kennedy O

10/10 - Excelente

Lydia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the bedding for the rooms, the comforters are so soft and cozy. I liked that the rooms were equipped with a Google Chromecast, it made it easy to watch streaming versus just cable channels. The free water is a plus, it makes it so convenient to be able to grab some from the lobby on your way up to the room, and it makes it easy to make coffee using the single serve machine. The room was a great size, the restroom was clean and well stocked. Our fridge wasn't working in the room, they sent someone up right away to take a look and once the issue wasn't able to be repaired, they replaced the whole unit which was so nice. Overall, a great stay.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Luz em 23 de fev. de 2024
Thank you so much for your 5 star review. We are so happy that you enjoyed your stay at every turn and that our team was able to solve any down falls. Please come back soon!Kindly,

10/10 - Excelente

Jennifer D

Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 22 de mar. de 2024
Hello Jennifer, Thank you so much for your perfect rating. I am glad to see that you had a wonderful experience with us at Hotel Rose. We hope that we will see you again upon your next visit in the Downtown Portland area. Thank you, Kennedy O

10/10 - Excelente

Heather

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location, nice rooms. Only complaint was the hot water not getting very hot, Luke warm at best. I’d stay again though
Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 19 de fev. de 2024
Heather, Thank you very much for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you enjoyed our excellent location and also found your room nice. We are sorry to hear about the water temperature issue-we are actively investing the issue and will resolve it as soon as possible. We look forward to welcoming you back again soon. Kind Regards, Kennedy O

10/10 - Excelente

Karen, Woodinville

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 22 de mar. de 2024
Karen, Thank you for your perfect rating. We are delighted to see that you enjoyed your accommodations while with us. We sure hope to see you back again soon. Best Regards, Kennedy O

8/10 - Boa

Andrew

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Have stayed at Hotel Rose multiple times. Room was clean, Refrigerator cabinet door had a broken hinge(not the fridge itself that was fine), Bathroom shower floor I feel like could have used a good scrub as the grout looked dirtier than i would have liked. Bed blankets are super hot so that made it a bit difficult to sleep. Otherwise everything was great and i'll probably still stay there again on future trips.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de KO em 19 de fev. de 2024
Hello Andrew, Thank you so much for always choosing Hotel Rose for your accommodations. We are thrilled to hear that you have stayed with us multiple times and always find the rooms clean. We are sorry to learn about the fridge hinge and the bathroom shower-I want to let you know that this has since been repaired. Cleanliness concerns are never acceptable and I am deeply sorry about the grout issue too. We will address this with our team so that there is more attention to detail during room cleaning and inspection. We are happy to hear that you will still stay with us on future trips and we look forward to hosting you again. Warm Regards, Kennedy O

10/10 - Excelente

Kimberly

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
nice comfortable hotel. I would stay again
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 11 de fev. de 2024
Hi Kimberly, We appreciate you staying with us at Hotel Rose and thank you so much for offering your review. We are thrilled to hear that your accommodations were nice and comfortable. You are welcome back any time and we sure hope to see you again soon. Warm Regards, Kennedy O

10/10 - Excelente

Ryan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel!!
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 9 de fev. de 2024
Hi Ryan, Thank you for your perfect rating! We truly appreciate you staying at Hotel Rose and glad to see that you had a great time! We hope to see you back again soon. Warm Regards, Kennedy O

6/10 - Ok

Anthony

Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Friendly staff. Hidden fees for what they call "amenities".
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 7 de fev. de 2024
Anthony, We are pleased to see that you found our staff friendly during your stay, and thank you so much for choosing Hotel Rose for your recent accommodations. Regarding your concern about the hidden fees, please feel free to contact us directly should you have any questions. Thank you, Kennedy O

8/10 - Boa

Sherril, Oregon City

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 22 de mar. de 2024
Hi Sherril, Thank you very much for your rating regarding your recent stay at Hotel Rose. We truly appreciate you always choosing your accommodations with us, and we look forward to hosting you again soon. Kind Regards, Kennedy O

10/10 - Excelente

Garrett

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved our stay!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 5 de fev. de 2024
Garrett, I am very pleased to see that you loved your stay and thank you for choosing Hotel Rose for your recent accommodation. We sure hope that you will return sometime soon for another excellent stay. Warm Regards, Kennedy O

6/10 - Ok

Samuel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First room had no water pressure. Staff upgraded our room at no cost. Unfortunately, neighbors of the new room were loud and woke us up at 2am. Nice friendly staff and fun atmosphere.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 5 de fev. de 2024
Me. Benscoter,I’m pleased to hear that you found our staff nice and friendly and thank you very much for enjoying the atmosphere of our Hotel. Our goal is to always offer comfortable accommodation and an unsurpassed degree of service for our guests. I am sorry that your original room lacked water pressure but happy that our staff was able to upgrade you at no cost. I am also sorry to learn about the unfortunate incident with your loud neighbors. We appreciate your candid comments and hope that the mentioned issues will not deter you from giving us another try. Thank you, Kennedy O

10/10 - Excelente

Geoff

Hospedou-se por 2 diárias em fev. de 2024
Resposta de KO em 22 de mar. de 2024
Hello Geoff, Thank you for your perfect rating! We are glad to see that you enjoyed your experience with us, and we hope to see you again soon, should your travels bring you back in the Downtown Portland area. Kind Regards, Kennedy O

10/10 - Excelente

Tayln

Viagem em grupo, Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
First room didn't have a shower head so we got upgraded to the suite. The suite was beautiful except for the used condom wrapper left behind from a previous guest.
Hospedou-se por 1 diária em fev. de 2024
Resposta de KO em 4 de fev. de 2024
Tayln, Thank you for speaking with me over the phone today regarding your stay at Hotel Rose. We deeply apologize for the room issues that you had. Cleanliness concerns are never acceptable and I thank you for bringing this to our attention. We will utilize your comments to learn and grow so that this does not happen again for all future guests. Again, thank you for your candid comments and great rating, and I am glad that you had a wonderful stay overall. We hope to see you again soon. Kind Regards, Kennedy O

10/10 - Excelente

Christian

Pontos positivos: Limpeza e condições e instalações da propriedade
Fabulous!
Hospedou-se por 1 diária em jan. de 2024
Resposta de KO em 27 de jan. de 2024
Christian, Thank you so much for your perfect rating. We appreciate you staying at Hotel Rose recently and we look forward to seeing you and yours again for another perfect experience. Thank you, Kennedy O

10/10 - Excelente

Christian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fabulous!
Hospedou-se por 1 diária em jan. de 2024
Resposta de KO em 27 de jan. de 2024
Hello Christian, We are thrilled to learn that your experience and accommodation at Hotel Rose was a fabulous one! Thank you so much for the perfect rating and we hope to see you and yours again soon. Kind Regards, Kennedy O

10/10 - Excelente

Anthony

Hospedou-se por 1 diária em jan. de 2024
Resposta de KO em 22 de mar. de 2024
Anthony, We appreciate you choosing Hotel Rose for your recent accommodations. Thank you for taking the time to share your perfect rating and we hope to see you and yours back again soon. Best Regards, Kennedy O

10/10 - Excelente

Patricia, hampshire

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Desk and cafe staff were helpful and cheerful too. Location is pretty good if you are comfortable walking in the city. Access to MAX is nearby.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de KO em 23 de jan. de 2024
Patricia, Thank you so much for recognizing our helpful and cheerful staff. We always find joy in offering utmost customer service for our guests here at Hotel Rose. I am glad that you were also able to take advantage of our proximity within the Downtown Portland area, close to the Max public transport line. Again, we appreciate your perfect rating and we hope that we will see you and yours again soon. Warm Regards, Kennedy O

10/10 - Excelente

Dawn

Hospedou-se por 1 diária em jan. de 2024
Resposta de KO em 22 de jan. de 2024
Hi Dawn, We really appreciate you staying with us at Hotel Rose and thank you for offering your perfect rating. We sure hope to see you and yours again soon for another memorable experience. Kind Regards, Kennedy O

10/10 - Excelente

Marjorie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de KO em 20 de jan. de 2024
Thank you so much for your perfect rating, Marjorie. We appreciate you staying at Hotel Rose and glad to see that you enjoyed your accommodations. We hope to see you again soon upon your next visit in the Portland area. Happy Travels, Kennedy O