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Avaliações de Hampton Inn & Suites Pittsburgh-Downtown

2.5 out of 5
Hampton Inn & Suites Pittsburgh-Downtown
1247 Smallman St, Pittsburgh, PA

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 766 de 1031 avaliações" "
Nota 8 - Boa. 182 de 1031 avaliações" "
Nota 6 - Ok. 47 de 1031 avaliações" "
Nota 4 - Insatisfatória. 16 de 1031 avaliações" "
Nota 2 - Terrível. 20 de 1031 avaliações" "

9,2/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

VALERIA

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant stay
The room was very comfortable. Staff in general nice ( some exceptions). The housekeeper was very nice and polite. The breakfast in my opinion could focus also in foreigner, it was essentially American breakfast!! The location is very close to many interesting places in a walk distance. For sure I would return!!!
Hospedou-se por 2 diárias em jun. de 2022

8/10 - Boa

Shuyao

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Helen

Hospedou-se por 1 diária em abr. de 2024
Resposta de Derek em 24 de abr. de 2024
Helen, thank you for your recent stay and review of our hotel. We appreciate your feedback and hope that you will visit us again soon.Regards,

10/10 - Excelente

teddy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We checked in very late and left early in the morning we could not say much It was quiety and roomy though
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn & Suites Pittsburgh - Downtown em 24 de abr. de 2024
Teddy, we are happy to know that even though your trip was short, you enjoyed your stay with us! We hope to see you again soon!

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place highly recommended
Hospedou-se por 1 diária em abr. de 2024
Resposta de Derek em 22 de abr. de 2024
Ryan, thank you for your kind words on our hotel! Please come see us again.Regards,

8/10 - Boa

Londa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
spacious, updated, beautifully decorated
Hospedou-se por 1 diária em abr. de 2024
Resposta de Derek em 22 de abr. de 2024
Londa, thank you for your recent stay and positive feedback on our property! We hope you will return again.Regards,

8/10 - Boa

Kjersti

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were very nice. Hotel was also very nice and in a good area for lots of entertainment and food options. Only complaint would be when taking a shower the tub fills with water and drains very slowly, They did sent someone up to try and fix it but from what our friends said about their rooms also it's just a plumbing issue with the whole hotel most likely due to the flooding and over abundance of rain.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Derek em 19 de abr. de 2024
Kjersti, thank you for your recent stay with us. I apologize for the inconvenience you experienced while here. Thank you for your feedback, and I will pass this information along to our staff.Regards,

8/10 - Boa

Jani

Viagem em grupo
Pontos positivos: Condições e instalações da propriedade
Not fancy or luxury, but great location and free parking. Room wasn’t clean while we were there, three days.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Derek em 19 de abr. de 2024
Jani, thank you for taking the time to review our hotel. I apologize for where we fell short, and I hope that you will give us another chance the next time you are in the area.Regards,

10/10 - Excelente

Rebecca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were greeted by a woman named Mary at the front desk and she was amazing. She was friendly, knowledgeable, (she gave us a run down on the best places to eat and places to visit), let us check in early, and her customer service was above the rest! The lobby was very clean, bright, and made you feel welcome. There was a buffet style breakfast every morning with some great breakfast items. Upon entering the room, the carpet was spotless, the tv had our name on it, the bathroom was extremely clean, there was as an extra blanket and sheet in the dresser, the room had a small microwave and fridge to use. The bathroom had regular size shampoo, conditioner, body wash, and lotion bottles to use. There was a pool and hot tub to use with towels provided, but they were very small. We enjoyed relaxing in them after walking around town all day. The hotel location was great for walking around and exploring the area, we parked and only used our vehicle on the third day of our trip. There are plenty of things to do within walking distance- The Puttshak, located in the terminal, was an indoor mini golf place that was amazing- so much fun! We will definitely be back in the future!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Derek em 18 de abr. de 2024
Rebecca, thank you very much for your recent stay and detailed review of our hotel! We are truly appreciative of your feedback, and we're thrilled to hear that you enjoyed your stay with us and our amenities! We hope you will return the next time you are in the area.Regards,

10/10 - Excelente

Debby

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We really enjoyed our stay. I appreciated that we could get a bottle of wine at the front desk as it had been a long day of cancelled, delayed and rescheduled flights. The location was perfect for connecting with our tour company to bike the Great Allegheny Passage.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Derek em 22 de abr. de 2024
Debby, thank you for your recent stay and feedback. We're glad to hear that you enjoyed our location and amenities! Please come back and see us again.Regards,

10/10 - Excelente

Jian-hua

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 16 de abr. de 2024
Jian-hua, we are delighted to know that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 - Excelente

Dave

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 15 de abr. de 2024
Dave, we are happy to hear that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Liked everything!!!!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 15 de abr. de 2024
James, we are so happy to hear that you liked everything during your stay with us! We hope to welcome you back to Pittsburgh again soon!

10/10 - Excelente

Catherine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 15 de abr. de 2024
Cathrine, we are happy to know that you had a great stay with us! We hope to see you again soon on your next visit into Pittsburgh!

8/10 - Boa

Oleg, Newtown

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel, everything is looks nice and clean, room big, bed comfortable. Two notice i would like to share: 1. Noise from nearby road is too loud, make almost impossible to sleep 2. No drinking water provided in the room, if you wish to drink must buy it in lobby.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 12 de abr. de 2024
Oleg, we are happy to hear that you enjoyed your stay with us. We apologies that the city noise was loud during your stay with us. We do have a water bottle refill station located on the first floor, free of charge and water for purchase any time. Thank you for your feedback as we always look for ways to improve! We hope to see you again soon!

10/10 - Excelente

Vincent

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The sheets were not clean. There was no additional toilet paper. The couch contained numerous hairs from prior guests. Sad to pay extra for less. Check some other hotel. It’s a shame.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 10 de abr. de 2024
Vincent, thank you for sharing your feedback. We aim to make sure that all of guests enjoy a clean and comfortable stay with us and it seems we missed the mark during your time here. I will share your review with our team as this does not reflect our normal standards for service. We hope to be able to welcome you back to our property on your next visit to Pittsburgh so that we can give you the all-star service that we pride ourselves in and that you deserve!

10/10 - Excelente

Melissa

Viagem em grupo, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved staying here. Super close to the convention center where we needed to be. Rooms were clean and staff was friendly.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 10 de abr. de 2024
Melissa, we are happy to hear that you had a great stay with us and that our staff was able to be a standout in hospitality! We look forward to seeing you again soon!

10/10 - Excelente

Marylou

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful hotel! Very accommodating. Clean, clean room. Excellent bed! Very friendly staff. And wonderful breakfast included in price. Also, VERY important to us was the free & safe parking! Will return.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 9 de abr. de 2024
Marylou, we are so delighted to hear that you had a wonderful stay with us and that our staff was able to be a standout in hospitality! We hope to see you again soon on your next visit to Pittsburgh!

10/10 - Excelente

Jonathan

Viagem com família e crianças pequenas
Pontos positivos: Comodidades
This hotel was very clean and in a great location. Very kid-friendly. We loved that the pool was open later!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Jonathan, we are happy to hear that you and your family had a great stay with us! We look forward to seeing you again soon!

8/10 - Boa

Iva

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Iva, we are happy to know that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 - Excelente

Chris

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pleased with our experience
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Chris, we are delighted to know that you had a great experience with us! We hope to welcome you back again soon!

10/10 - Excelente

Kim

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was very clean, quiet and perfectly located in the city by set apart just enough to avoid heavy traffic back up.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Kim, we are delighted to hear that you had a great stay and that you were able to enjoyed our location! We hope to welcome you back again soon on your next visit into Pittsburgh!

8/10 - Boa

Jeffery

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza
Good location and easy parking. We do not expect perfect breakfast but food should not be empty.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Jeffery, we are delighted to hear that you had a great stay with us! Thank you sharing your experience with us as I will share your feedback with our breakfast team so that we can continue to improve! We hope to be able to welcome you back again soon!

10/10 - Excelente

Melinda

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfy rooms & bed, great breakfast, hot tub! Convenient to downtown
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 8 de abr. de 2024
Melinda, we are excited to hear that you had a great stay with us! We hope to welcome you back again soon!

6/10 - Ok

Amir

Viagem de negócios
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The room hadn't been cleaned properly. There were leftovers from the previous guests in the fridge.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Derek em 5 de abr. de 2024
Amir, thank you for taking the time to review our hotel after your recent stay. We apologize for falling short with our housekeeping service. We hope that you will give us another shot.Regards,

10/10 - Excelente

mike

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 3 de abr. de 2024
Mike, we are happy to hear that you enjoyed your stay with us! See you next time!

10/10 - Excelente

Nicole

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Derek em 2 de abr. de 2024
Nicole, thank you for the great review! Please come back and visit us again the next time you are in the area.Regards,

10/10 - Excelente

Courtney

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Derek em 2 de abr. de 2024
Courtney, thank you for the 5-star review! We hope you will come back and stay with us again.Regards,

10/10 - Excelente

Emill, York

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, new, modern
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 1 de abr. de 2024
Emill, we are glad to know you had a great stay! We hope to see you again soon on your next trip into Pittsburgh!

10/10 - Excelente

TINA, Hagerstown,

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 1 de abr. de 2024
Tina, we are glad to know you had a great stay! We hope to see you again soon!

10/10 - Excelente

terry

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Staff was very helpful to me and my wife we will stay here again
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 1 de abr. de 2024
Terry we are delighted to know that you had a great experience staying with us! We are glad to hear that our team was able to be a standout in hospitality! We look forward to seeing you again soon!

8/10 - Boa

Lorenie, Bowie

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 1 de abr. de 2024
Lorenie, we are happy to know that you enjoyed your stay! We hope to see you again soon!

10/10 - Excelente

Young

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were welcoming, friendly, and very helpful! Breakfast was great too!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 29 de mar. de 2024
Young, we are happy to know that you had a great stay with us and that our staff was able to stand out in customer service! We look forward to welcoming you back to again on your next visit to Pittsburgh!

8/10 - Boa

Adam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was walkable distance to the David Lawrence Center, PNC Park etc. Clean nice rooms and good breakfast
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 25 de mar. de 2024
Adam, we are happy to see that you enjoyed your stay and our location! We hope to welcome you back again soon!

8/10 - Boa

Kien

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 25 de mar. de 2024
Kien, we are happy to enjoyed your stay and we hope to welcome you back again soon!

10/10 - Excelente

Mohamed

Viagem de negócios
Special thanks to Eric who serves in the breakfast bar area. He went out of his way to make some scrambled eggs when he knew that I couldn’t eat the western omelette with ham.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 25 de mar. de 2024
Mohamed, we are so happy to know that you had a great stay with us and that Eric was able to be a standout in hospitality and service! We will be sure to share your review with him! We hope to see you again on your next visit into Pittsburgh!

10/10 - Excelente

John

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All staff members very friendly and helpfull
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 22 de mar. de 2024
John, we are glad to know that you enjoyed your stay and that our staff was able to stand out! I will share your kind words with them! We look forward to welcoming you back again soon!

10/10 - Excelente

Kyle

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, nice clean rooms, and great staff! Would highly recommend.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 18 de mar. de 2024
Kyle, thank you for your review! We are delighted to know that you had a great experience with us! We look forward to seeing you again soon!

10/10 - Excelente

Kimberly A.

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk was extremely helpful & pleasant
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 18 de mar. de 2024
Kimberly, thank you for your kind words, I will share your review with our team as they strive daily to make sure our guests get to enjoy real hospitality! We look forward to welcoming you back again soon!

10/10 - Excelente

Dawn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 18 de mar. de 2024
Dawn, we are happy to know that you had a great stay! See you next time!

10/10 - Excelente

Kristie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and quiet.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 18 de mar. de 2024
Kristie, we are happy that you enjoyed your time with us! We look forward to seeing you again soon!

10/10 - Excelente

Ophir

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 15 de mar. de 2024
Ophir, we are happy to know that you enjoyed your stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 - Excelente

Ian, Thetford Mines

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location downtown by the waterfront and Convention Center. Clean, excellent customer service. Very helpful and kind personal. Would definitely go back!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 12 de mar. de 2024
Ian, our staff strives every day to ensure that all of our guests leave with the best experience possible and we are always delighted to read reviews like yours! I will share your kind words with our team! We look forward to welcoming you back to our property again soon!

10/10 - Excelente

Diane

Viagem com a família
Pontos positivos: Limpeza
Very clean and was close to where we wanted to go, penguins game.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 11 de mar. de 2024
Diane, we are delighted to hear that you enjoyed your stay and the game! We hope to welcome you back again soon!

10/10 - Excelente

Tristan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 12 de mar. de 2024
Tristan, we are happy to know that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 - Excelente

Bill

Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 1 de abr. de 2024
Bill, we are happy to know you had a great stay! We hope to see you again soon on your next trip into Pittsburgh!

10/10 - Excelente

Shannan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 11 de mar. de 2024
Shannan we are delighted to know that you enjoyed your stay! See you next time!

10/10 - Excelente

Jaclyn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They had all the amenities I look for in a hotel room... full length mirror, microwave, chargers. Everything was wonderful. They room was large and clean and the staff was great. We really enjoyed our stay!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 18 de mar. de 2024
Jaclyn, we are so happy to know that you enjoyed all aspects of your stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

4/10 - Insatisfatória

calin

I found bread crumbs in the bed...it's clear that the linen has not been changed
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hampton Inn and Suites Pittsburgh Downtown em 11 de mar. de 2024
Calin, thank you for your review. We strive to deliver stellar service for all of our guests and it seems we missed the mark during your stay. I will share your feedback with our team as this does not reflect our normal standards of service and will try to figure out where we can improve! We hope to be able to welcome you back to our property and give you the all-star service we pride ourselves in and that you deserve!

10/10 - Excelente

Teresa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was clean and well kept. There was ample parking. You can walk to all three stadiums, football, baseball, hockey. There is a park close by. The rooms were spacious. The breakfast was excellent and the staff were pleasant and helpful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Derek em 7 de mar. de 2024
Teresa, thank you for your recent stay and detailed review of our hotel! We hope that you will return again the next time you are in the area.Regards,