We're sorry you had a forgettable experience with us, Joellyn. Construction dates are posted under "property details"renovations and closures.. We apologize for any confusion surrounding this.

Thanks so much for staying with us, Benjamin, and for the awesome review! Please come see us again!

Thanks for leaving a review, Ghislain. Please come back and see us again!

You're very welcome! Thanks for staying with us, Kathryn!

Thanks so much, Cecelia! We hope to see you again!

Thanks for the awesome review, Henry! We hope you'll stay with us again!

Thanks for staying with us, Raven! We apologize for any confusion surrounding construction. Construction dates are listed under,"Property Details"renovations and closures.

We apologize for the condition of the property during your stay, Irmina. We are sorry for any misunderstanding regarding completion of construction. We do hope to revert back to our usual full breakfast when construction is all finished up. We do want to thank you for staying with us.

We're sorry for the condition of the property during your stay, Monica. We are upgrading to provide a better experience for our guests. Construction dates are listed under "property details"renovations and closures. We will definitely speak to housekeeping regarding double checking the bathroom and shower floors. We do hope to encounter you again in the future so that we can show you a better experience.

We are so sorry this happened to you, Maranna. We will be reaching out to you regarding your stay.

Sorry for the issues during your stay, Maria. We plan to revert back to our normal full breakfast after construction is complete. After reviewing your reservation, I believe the charge on your card you're referring to is the security deposit. They are refunded at checkout, though the amount of time it takes to post back varies depending on the bank.

Thanks for staying with us, Robert. Hotel start and end dates for construction are listed under "property details"renovations and closures. We will have maintenance examine the locking mechanisms on the door. Having guests feeling secure is always a top priority for staff, and we're sorry if you felt unsafe.

Thanks for the review, Steven! Hope to see you again!

We are sorry you had issues with yours stay, John. We hope to revert back to our full breakfast once the breakfast area and lobby are completed. Front desk staff is often called for guest assistance, as well as assist with common area cleaning and laundry. However, they can be reached by phone, as they carry it with them. We apologize for the condition of the property during our transition period and hope to have an opportunity to show you a better experience in the future.

Hi, Carolyn. Construction notices are listed under "property details"renovations and closures. We apologize for the condition of the property during your stay. We will speak with housekeeping about doing extra rounds of general cleaning during rigorous construction events like sawing and sanding. We are upgrading to provide a better experience for our guests and hope you'll check us out in the future to see what we've done to improve.

We are sorry you had issues with your stay, Ramon. Facility closures and construction dates are listed under "property details""renovations and closures. We apologize for any misunderstanding.

We are very sorry to hear that there were issues during your stay Eduardo. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We are very sorry to hear that there were issues during your stay Amber. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We apologize for the remodeling. We hope to see you when we are all done. Thank you for staying with us.

We are very sorry to hear that there were issues during your stay Tulia. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

Thank you for staying with us Jorge! We appreciate your feedback.

Thank you for staying with us Thomas! We appreciate your feedback.

We are very sorry to hear that there were issues during your stay Eduardo. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We are very sorry to hear that there were issues during your stay Jason. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

Thank you so much for the review, crystal, especially your kind words of empathy regarding the plight of our staff here. We are glad you enjoyed your stay and hope to provide an even better experience in the future once the dust has settled. Thanks for staying with us!

We are very sorry to hear that there were issues during your stay Monica. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We are very sorry to hear that there were issues during your stay Richard. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We're sorry for issues encountered during your stay, as we are in the middle of a transition to upgrade our guests' experiences here. We will speak to staff and construction crew about containment and cleanliness issues; again please accept our apologizes for your experience this week. Our pool, laundry facilities, and grab and go breakfast are still available during on going construction; also any closures to amenities as well as start-stop dates for construction are listed under "property info" or "amenities and services\closures" on the property booking page. The amount from your incomplete stay has been refunded to the third party's virtual card, please contact them directly for a refund.

We are very sorry to hear that there were issues during your stay Summer. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

Thanks for staying with us and taking the time to leave a review, Angelica!

We are very sorry to hear that there were issues during your stay Christie. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We are very sorry to hear that there were issues during your stay. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays. Thank you and please take care.

Thank you for your feedback. We hope to see you again soon.

Thanks for staying with us! We look forward to seeing you again in the future!

We are very sorry to hear that there were issues during your stay. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays. Thank you and please take care.

Thanks for staying with us! We look forward to seeing you again in the future!

We are very sorry to hear that there were issues during your stay Gregory. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

We are very sorry to hear that there were issues during your stay Shane. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

Thank you for staying with us Francine!

Thanks for staying with us! We look forward to seeing you again in the future!

Thank you for staying with us Ingrid!

Thank you for staying with us Emma!

Thank you for staying with us Joshua!

We are very sorry to hear that there were issues during your stay Raymond. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

Thank you for staying with us Miayona! We appreciate your feedback.

Thank you for your feedback. We hope to see you again soon.

Thanks for staying with us, Ellen! We hope you'll see us again when we can offer you an all around great experience, post-construction.

Thanks for staying with us! We look forward to seeing you again in the future!

Thanks for staying with us, Angie!

Thanks for staying with us! We look forward to seeing you again in the future!