Classificações com base em 946 avaliações verificadas
2,6 Limpeza do quarto
3,0 Serviço e equipe
2,7 Conforto do quarto
2,3 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado - Hibbing
Publicado em 13 de abr de 2024
Looked nice from the outside walking in, but the flooring was loose or coming up throughout the building. My room was dried food on the counter tops, everything felt sticky. The A/C unit had the cover missing the for the receptacle and receptacle was loose (brought it up to front desk never fixed) everything was sticky. pillow top cover was not zipped to the bed bedding stained. brought it up to front never fixed bed gave me new sheets shower curtain literally falling off wall was fixed with in 3 days fridge started to leak water all over floor not able to use. talk to front they said maint said would replace after I check out. no breakfast had sign taped over. Charged me a $150 deposit for room even though I pd through expedia and said would return after walk through I guess looking for damages. Glad I took pics right when I got there, Place is good enough for a summer break type of place cant do any more damage. This was an emergency family trip and needed a quick place close have stayed at other motel * places and were nice.I Would have rather stayed in a tent the whole time
Comentário de Administração do hotel
15 de abr de 2024 por Manager,Administração do hotel
Hello Steven, We're sorry to hear about your experience. Your feedback is truly valuable, and we'll pass it along to our team for improvement. We encourage guests to reach out to our management team directly for further assistance regarding specific concerns. Thank you for taking the time to share your comments with us.
por um viajante verificado
Publicado em 12 de abr de 2024
Sink leaked water the whole stay and water Danegeld my property
Comentário de Administração do hotel
13 de abr de 2024 por Manager,Administração do hotel
Hello Richard,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we encourage you to reach out to our management team to address any concerns you may have had. We strive to ensure all guests have a comfortable stay and we appreciate your understanding.
por um viajante verificado
Publicado em 10 de abr de 2024
Comentário de Administração do hotel
13 de abr de 2024 por Manager,Administração do hotel
Hello Katherine,We're sorry to hear you didn't fully enjoy your stay. Your feedback is valuable to us, so please feel free to contact us directly to address any concerns you may have. We hope to have the opportunity to better serve you in the future.
por um viajante verificado
Publicado em 8 de abr de 2024
Every time we used the bathroom we had to plunge the toilet. Lighting was horrible. Walls were peeling. Tv didn’t work. It smelled soooo bad
Comentário de Administração do hotel
10 de abr de 2024 por Manager,Administração do hotel
Hello Justin, We're sorry to hear about your experience and thank you for bringing this to our attention. Your feedback is essential for us to improve our services for future guests. We recommend reaching out to management directly to address any concerns or concerns you may have during your stay.
por um viajante verificado
Publicado em 3 de abr de 2024
Would NOT recommend. Dirty. Hair in the shower. Literally a piece of lettuce in the toilet. The floors have recently been “updated” to a vinyl plank, which look nice, but it is not secure to the floor so the sticky substance of whatever they used makes a loud noise every time you walk. You can hear everything from the hallway. The tv didn’t work. I was traveling alone and did not feel safe.
Comentário de Administração do hotel
4 de abr de 2024 por Manager,Administração do hotel
Hello Lindy, We appreciate you sharing your experience with us. We take all feedback seriously and will address these concerns internally. It's important to us that all our guests feel comfortable and safe during their stay. We encourage you to reach out to management directly to further discuss your experience. Your input helps us to improve and provide a better stay for all our guests.
por um viajante verificado
Publicado em 1 de abr de 2024
Not what I expected at all for a Super 8 by Wyndham!
Comentário de Administração do hotel
3 de abr de 2024 por Manager,Administração do hotel
Hello Jose, We value your feedback and apologize that your stay did not meet your expectations. We encourage guests to reach out to our management team directly to address any concerns or feedback for future improvement. Thank you for staying with us at Super 8 by Wyndham.
por um viajante verificado
Publicado em 31 de mar de 2024
Comentário de Administração do hotel
3 de abr de 2024 por Manager,Administração do hotel
Hello Ulugbe'k,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience.
por um viajante verificado
Publicado em 30 de mar de 2024
por um viajante verificado
Publicado em 29 de mar de 2024
I was giving a room it smells like drugs been use in the room. The TV in my room did not work and I was so disappointed with the room. I came in late so I really did not have a choice but to stay there. I will not never book a room at this site any more. Thanks April
Comentário de Administração do hotel
31 de mar de 2024 por Manager,Administração do hotel
Hello April,I apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and I will ensure our team is made aware of your concerns to prevent such issues in the future. Thank you for sharing your experience.
por um viajante verificado
Publicado em 28 de mar de 2024
Comentário de Administração do hotel
31 de mar de 2024 por Manager,Administração do hotel
Hello Kenneth,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
