Classificações com base em 990 avaliações verificadas
3,6 Limpeza do quarto
3,9 Serviço e equipe
3,8 Conforto do quarto
3,6 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado - São Paulo
if you don't smoke, avoid any smoke room!
Publicado em 4 de abr de 2016
Vantagens: location
Desvantagens: the rooms are quite big, but too old
Localização: very good, close to the Osaka castle (walking distance)
I spent only one night at this hotel and booked it based on its location (close to the Osaka castle).
The only available room was a smoking room and I booked it anyway, once I haven't problems in other hotels with this type of room.
In this case, however, the odor was too strong and was very unpleasant to stay at the room during the night.
The hotel staff, however, was very friendly and gave all the information we requested.
Comentário de Administração do hotel
11 de dez de 2016 por Front,Administração do hotel
Thank you for staying our hotel. We are happy you suttisfied with room size of our hotel. We are looking forward to seeing you again, Best Regards.
por um viajante verificado - Toronto
Publicado em 10 de fev de 2024
I had a great time, but the room doors made a beeping sound when I opened and closed them.
Comentário de Administração do hotel
12 de fev de 2024 por ホテルマイステイズ大手前 くちこみ担当,Administração do hotel
Thank you for staying at HOTEL MYSTAYS Otemae. We apologize for the inconvenience caused by the noisy door noise.We checked the door and made repairs.We appreciate taking the time to write to us. We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS Otemae
por um viajante verificado
Publicado em 26 de jan de 2024
Comentário de Administração do hotel
9 de mar de 2024 por ホテルマイステイズ大手前,Administração do hotel
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay. We hope to see you again very soon. HOTEL MYSTAYS Otemae
por um viajante verificado
Publicado em 12 de jan de 2024
너무 친절하심
Comentário de Administração do hotel
17 de jan de 2024 por ホテルマイステイズ大手前 くちこみ担当,Administração do hotel
Thank you for staying at HOTEL MYSTAYS Otemae.We appreciate you taking the time to write to us.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best service for our guests.HOTEL MYSTAYS Otemae
por um viajante verificado
Publicado em 28 de dez de 2023 na Wotif
Polite and helpful staff who speak English. 3 bedroom unit is great for a family, with small kitchen. Some noise outside at night from small courier depot and fire station around the corner, but it wasn't too bad
Comentário de Administração do hotel
9 de mar de 2024 por ホテルマイステイズ大手前,Administração do hotel
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.HOTEL MYSTAYS Otemae
por um viajante verificado
Publicado em 9 de dez de 2023
Let me experience how a Japanese typical housing living feel like.
Comentário de Administração do hotel
25 de dez de 2023 por ホテルマイステイズ大手前 くちこみ担当,Administração do hotel
To customersThank you very much for using HOTEL MYSTAYS Otemae.We would also like to thank you for taking the time to provide us with your feedback.We are very happy that we were able to help you discover something new about your travels using our hotel.We will do our best to meet the expectations of our customers, so we look forward to your continued support of Hotel MyStays Otemae.HOTEL MYSTAYS Otemaefront
por um viajante verificado
Publicado em 30 de nov de 2023
エレベータが少ないため、急ぐ時は階段をおすすめします。
Comentário de Administração do hotel
25 de dez de 2023 por ホテルマイステイズ大手前 くちこみ担当,Administração do hotel
お客様へこの度はホテルマイステイズ大手前をご利用いただき誠にありがとうございます。また、ご多用の中、ご意見をお寄せ頂きましたことにつきましても重ねて御礼申し上げます。当ホテルのご利用に関してご不便をお掛け致しましたこと大変申し訳ございません。お客様の貴重なご意見を元に改善に努めて参ります。お客様のご期待に添えれるよう最善を尽くして参りますので、今後ともホテルマイステイズ大手前を何卒よろしくお願い申し上げます。ホテルマイステイズ大手前フロント
por um viajante verificado
Publicado em 25 de nov de 2023
Room is big but a bit aged. Overall we have a good stay here.
Comentário de Administração do hotel
27 de nov de 2023 por ホテルマイステイズ大手前 フロント,Administração do hotel
Dear customersThank you very much for using our hotel.We are very happy to hear that you enjoyed your stay with us.If you have another chance, please consider Hotel MyStays Otemae.
por um viajante verificado
お世話になりました。
Publicado em 21 de nov de 2023 na Hotels湯船のオーバーフロー部分の排水口に滑りがあった。ご注意ください
Comentário de Administração do hotel
27 de nov de 2023 por ホテルマイステイズ大手前 フロント,Administração do hotel
お客様へこの度は当ホテルをご利用いただき誠にありがとうございました。ご滞在に関しましてご不快な思いをさせてしまい大変申し訳ございません。お客様の貴重なご意見を参考に改善に努めてまいります。またのご利用を心からお待ちしております。
por um viajante verificado
Publicado em 6 de nov de 2023
Comentário de Administração do hotel
12 de nov de 2023 por ホテルマイステイズ大手前 フロント,Administração do hotel
Thank you for staying at HOTEL MYSTAYS Otemae. We appreciate you taking the time to write to us. We hope to see you again very soon.