Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 312 de 1015 avaliações" "
10 - Excelente
312
Nota 8 - Boa. 334 de 1015 avaliações" "
8 - Boa
334
Nota 6 - Ok. 193 de 1015 avaliações" "
6 - Ok
193
Nota 4 - Insatisfatória. 96 de 1015 avaliações" "
4 - Insatisfatória
96
Nota 2 - Terrível. 80 de 1015 avaliações" "
2 - Terrível
80
7,8/10
Limpeza
8,2/10
Serviço e funcionários
7,4/10
Comodidades
7,4/10
Condições e instalações da propriedade
7,6/10
Cuidado com o meio ambiente
Avaliações
6/10 - Ok
kimberly, Livermore
Viagem a dois
19 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Comodidades
It was fine for spending one night before our cruise.
kimberly
Hospedou-se por 1 diária em abr. de 2024
8/10 - Boa
Alicia, Gallatin Gateway
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alicia
Hospedou-se por 1 diária em abr. de 2024
8/10 - Boa
Kim
Viagem com família e crianças pequenas
9 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
it was clean and people were very friendly
Kim
Hospedou-se por 3 diárias em abr. de 2024
8/10 - Boa
Linda, Quakertown
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beds were very good and quiet place
Linda
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Brad
Viagem a dois
20 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The stay was relaxing
Brad
Hospedou-se por 1 diária em mar. de 2024
6/10 - Ok
Ita
18 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Ita
Hospedou-se por 1 diária em mar. de 2024
8/10 - Boa
Patricia, Mansfield
11 de fev. de 2024
Pontos positivos: Serviço e funcionários
Patricia
Hospedou-se por 5 diárias em jan. de 2024
8/10 - Boa
LeRoy
30 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
LeRoy
Hospedou-se por 1 diária em jan. de 2024
10/10 - Excelente
Eric
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Eric
Hospedou-se por 1 diária em jan. de 2024
4/10 - Insatisfatória
Shashidhar
Viagem com a família
15 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Shashidhar
Hospedou-se por 1 diária em jan. de 2024
10/10 - Excelente
Viajante verificado
Viagem com a família
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was a great experience over all
Viajante verificado
Hospedou-se por 3 diárias em dez. de 2023
8/10 - Boa
Kristina
8 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários
The staff was very friendly and helpful
Kristina
10/10 - Excelente
Viajante verificado
Viagem com a família
13 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great deal for the price
The main motivation to stay here was the price. Where I usually stay was almost $50 more per night so I decided to give it try. I was plesantly surprised and wouldn't mind staying here again. The new manager is amazing! She was easy to talk to and ensured we were comfortable.
The room was a bit dated, but clean and comfortable. Being close to the freeway, gas stattions, and restaurants was also a huge plus!
Viajante verificado
Hospedou-se por 3 diárias em nov.. de 2023
8/10 - Boa
Gloria
Viagem com a família
4 de nov. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Good condition like my home
Gloria
Hospedou-se por 1 diária em nov. de 2023
8/10 - Boa
Helen
Viagem de negócios
4 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
What You Expect and Acceptable
The Best Western was just fine. Bed was comfortable. Water pressure was good. Breakfast was stellar and well-tended. Appreciate having a tub mat to prevent falling. Downside was old, scratchy towels (though clean), mark on the wall that looked like a smashed bug (didn't get up and close). It's an old motel with access to rooms from outside. Front desk was friendly. 3.5 out of 5.
Helen
Hospedou-se por 2 diárias em out. de 2023
8/10 - Boa
Linda
Viagem em grupo
3 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Linda
Hospedou-se por 1 diária em nov. de 2023
10/10 - Excelente
Joyce
Viagem com a família
31 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joyce
Hospedou-se por 1 diária em out. de 2023
8/10 - Boa
Melisa
Viagem em grupo
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melisa
Hospedou-se por 4 diárias em out. de 2023
8/10 - Boa
Edideysi
Viagem com a família
29 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place is clean, is a quiet area, and is in good condition.
Edideysi
Hospedou-se por 3 diárias em out. de 2023
8/10 - Boa
mary
Viagem com a família
24 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Randomly picked this for price . Older type but clean and friendly
mary
Hospedou-se por 3 diárias em out. de 2023
8/10 - Boa
STANLEY
5 de out. de 2023
STANLEY
Hospedou-se por 1 diária em out. de 2023
6/10 - Ok
Saman
Viagem de negócios
4 de out. de 2023
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room smelled very bad and the bed was not comfortable.
Saman
Hospedou-se por 1 diária em out. de 2023
Resposta de Crystal Operations Manager em 5 de out. de 2023
Good evening, thank you for taking the time to leave a review for us. I see that you had some issues with your room. I'm sorry about the smell that you've encountered during your stay. We strive to ensure that every guest enjoys their stay with us. I assure you we value your feedback because that gives us insight on what we need to change and also what we need to do. Thank you for taking the time and I hope that you have a great day!
6/10 - Ok
Marta
4 de out. de 2023
Room had musky odor and poor quality breakfast
Check in went smoothly and quickly considering it was after midnight. The room had an old musky smell. We stayed for four nights. The breakfasts weren't good, the eggs were watered down and no flavor, the potatoes were the same cubed every day and were dry and favorless. Only exception was the day they had biscuits and gravy and I smothered the eggs with gravy to make it taste better. The canadian bacon tasted old and expired. It was a convenient location to where I needed to be but I don't think I'll be back.
Marta
Hospedou-se por 4 diárias em set. de 2023
Resposta de Crystal Operations Manager em 5 de out. de 2023
Good evening, thank you for taking the time to leave a review for us. We value your feedback because we are always looking for ways to improve the property and the guest experience. I will make sure I discuss the issues you had at breakfast to ensure this never happens again. I hope that in the future with the changes that will be in effect you will give us another chance. Have a great day!
10/10 - Excelente
erhard
4 de out. de 2023
erhard
Hospedou-se por 1 diária em out. de 2023
Resposta de Crystal Operations Manager em 5 de out. de 2023
Good evening thank you for taking the time to leave a review for us. We value each guest's feedback because we are always looking for ways to improve. I see that you enjoyed your stay with us. I hope in the future you will come and see us again. Have a great day!
2/10 - Terrível
Lolita, Newport News
Viagem a dois
30 de set. de 2023
Room smelled like wet dog, tub did not drain.
Lolita
Hospedou-se por 1 diária em set. de 2023
Resposta de Crystal Operations Manager em 5 de out. de 2023
Good evening, thank you for taking the time to leave a review for us regarding your stay. I see that you were very unhappy with your stay. We do not allow pets so I'm not sure as to why it had a pet smell. As far as the tub did you contact someone at the front desk to let them know about your issues? I will make sure that I address your concerns with the staff so that in the future we can't let this happen again. I hope that you have a great day!
4/10 - Insatisfatória
Steven
25 de set. de 2023
Steven
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crystal Operations Manager em 27 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value your feedback we are always looking for ways to improve our guest experience and property. If you could contact me directly so I can see what happened with you stay to get such a low score. Thank you so much and have a great day!
10/10 - Excelente
Tabitha
Viagem de negócios, Viagem a dois
22 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was wonderfully clean and the staff were all exceptionally friendly and helpful. The complimentary bottled water and the coffee were also wonderful. We would stay here again!
Tabitha
Hospedou-se por 1 diária em set. de 2023
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value all our guest feedback because we are always looking for ways to improve the property. I'm glad that you enjoyed your stay with us. That's what we look forward to we love for our guest to leave with a smile on their face. I hope in the future you will come and stay with us again.
4/10 - Insatisfatória
Mark
Viagem de negócios, Viagem a dois
22 de set. de 2023
Crickets in my room all night. Slept about 2 hours.
Mark
Hospedou-se por 1 diária em set. de 2023
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value our guest feedback and I'm sorry that you endured this during your stay. Did you notify the front desk to let them know of the situation they would have moved your rooms? Again on behalf of the property, we apologize for this. I hope that you have a great day.
6/10 - Ok
Catherine, rochester
17 de set. de 2023
Pontos positivos: Serviço e funcionários
it was good for the price
Catherine
Hospedou-se por 1 diária em set. de 2023
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. we value your feedback because we are always looking for ways to improve the property. I'm glad that you enjoyed your stay with us. We strive to ensure that every guest leaves here with a smile in hopes of returning in the future. Thank you and have a great day!
10/10 - Excelente
Joseph
17 de set. de 2023
Joseph
Hospedou-se por 2 diárias em set. de 2023
10/10 - Excelente
Ali
16 de set. de 2023
Ali
Hospedou-se por 1 diária em set. de 2023
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. I'm glad to know that you enjoyed your stay with us. I hope that in the future you will come and stay with us again. Thank you and have a great day!
10/10 - Excelente
Erin
16 de set. de 2023
Erin
Hospedou-se por 1 diária em set. de 2023
6/10 - Ok
Kristofer
9 de set. de 2023
Kristofer
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value your feedback because we are always looking for ways to improve the guest experience. I hope in the future you will come and stay with us again. Have a great day!
4/10 - Insatisfatória
Vicki
Viagem com a família
4 de set. de 2023
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Don’t stay Northampton Blvd. VABeach VA
Had to be moved to another room, 1st room smelled like dog urine. There was the beginning of a mold growth along bathtub grout. Towels were like cardboard. Asked to have room Cleaned if was not, trash was not emptied, no fresh towels, dime lights did not work, HVAC had slight odor.
Vicki
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crystal Operations Manager em 6 de set. de 2023
Good morning, thank you for taking the time to leave a review. w value your feedback because we are always looking for ways to improve the proper. I addressed your concerns when you were here and made sure that I did everything to ensure you were ok. I'm sincerely apologetic for the things you encountered during your stay with us. I will make sure I go over this review with the staff to ensure that this type of situation will never happen again.
8/10 - Boa
Elizabeth
Viagem a dois
3 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Check in and out was easy. Staff was friendly. Overall, good experience. We did have to fix the toliet at one point because it was stuck, but other than that it was good!
Elizabeth
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crystal Operations Manager em 6 de set. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value your feedback because we are always looking for ways to improve. I'm glad to know that you enjoyed your stay with us. Glad to know you didn't have any issues with the property. I hope in the future you will come and stay with us again. Have a great day!
8/10 - Boa
Grace
30 de ago. de 2023
Pontos positivos: Comodidades
No
Issues
Grace
Hospedou-se por 1 diária em ago. de 2023
Resposta de Crystal Operations Manager em 31 de ago. de 2023
Good morning, thank you for taking the time to leave a review for us. We value your feedback. We are always looking for ways to improve our guest experience. I see that you enjoyed your stay with us with no issues. I hope in the future you will come and stay with us again. Thank you and I hope that you have a great day!
8/10 - Boa
Viajante verificado
28 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Crystal Operations Manager em 29 de ago. de 2023
Good afternoon, thank you for taking the time to leave a review for us. We value or guests feed back because we are always looking for ways to improve. I see that you enjoyed your stay with us. We value providing exceptional customer service to everyone we encounter. I hope that you have a great day!
8/10 - Boa
KATHLEEN
21 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
KATHLEEN
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Crystal Operation Manager em 22 de ago. de 2023
Good morning, thank you for taking the time to leave a review for us. I see that you enjoyed your stay with us. We strive to ensure that all our guests are happy and leave with a smile. I hope that in the future you would come and see us again. Have a great day and be safe!
10/10 - Excelente
Kelly
20 de ago. de 2023
Kelly
Hospedou-se por 1 diária em ago. de 2023
Resposta de Crystal Operations Manager em 22 de ago. de 2023
Good morning, thank you for taking the time to leave a review for us. I see that you enjoyed your stay with us. We value our guest feedback because we are always looking for ways to improve the property. Glad to know that you enjoyed your stay with us. Thank you and have a great day!
10/10 - Excelente
Dessie
14 de ago. de 2023
Dessie
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Crystal Operations Manager em 18 de ago. de 2023
Good evening, thank you for taking the time to leave a review. Glad to know that you enjoyed your stay with us. I hope that in the future you would come and stay with us again. I hope that you have a great day!
2/10 - Terrível
David
14 de ago. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
There was a mix up and my card didn't go through so they canceled my reservation. They were fill and sent me packing. They should have attempted to contact me.
David
Hospedou-se por 1 diária em ago. de 2023
Resposta de Crystal Operations Manager em 23 de set. de 2023
Good afternoon,thank you for taking the time to leave a review. We value your feedback and I'm sorry that you had this experience. Every morning the arrivals for that day's credit card get authorized and for the ones that decline we give them till 3 pm to have it updated if not we cancel. Sorry for the inconvenience this may have caused you. I hope that you have a great day!
4/10 - Insatisfatória
Robert
7 de ago. de 2023
Robert
Hospedou-se por 1 diária em jul. de 2023
Resposta de Crystal Operations Manager em 31 de ago. de 2023
Good morning, thank you for taking the time to leave a rating for us. We value your feedback because we are always looking for ways to improve. If you could contact me directly so I can see why you gave us the rating and what we can do to make sure we don't receive this again. I look forward to hearing from you and I hope you have a great day!
8/10 - Boa
Lisa
6 de ago. de 2023
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Lisa
Hospedou-se por 1 diária em jul. de 2023
Resposta de Crystal Operations Manager em 18 de ago. de 2023
Good evening, thank you for taking the time to leave a review for us. We value your feedback because we are always looking for ways to improve. Thank you again and I hope that you have a great day!
8/10 - Boa
Autum
3 de ago. de 2023
Autum
Hospedou-se por 1 diária em ago. de 2023
Resposta de Crystal Operations Manager em 31 de ago. de 2023
Good morning, thank you for taking the time to leave a review for us. I see that you enjoyed your stay with us. We value your feedback because we are always looking for ways to improve. We value each and every one of our guests and we treat everyone as family. I hope in the future you will come and stay with us again. I hope that you have a great day!
10/10 - Excelente
Viajante verificado
1 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfectly nice hotel
Nice communication, with texts ahead and after stay. Room was spacious, comfortable bed and pillows, nice temp, and had everything we needed. Toilet had a minor problem filling, which we reported to staff at check out. Breakfast was basic, but we skipped it in favor of Hardee’s near by.
Viajante verificado
Hospedou-se por 1 diária em jul. de 2023
Resposta de Crystal Operations Manager em 18 de ago. de 2023
Good evening, thank you for taking the time to leave a review for us. I'm glad to know that you enjoyed your stay with us and I hope in the future you would come and stay with us again. Thank you and have a great day!
10/10 - Excelente
Dawn
1 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dawn
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Crystal Operations Manager em 18 de ago. de 2023
Good evening, thank you for leaving a review for us. We value your feedback because we are always looking for ways to improve. Glad to know that you enjoyed your stay with us. I hope in the future you would come and stay with us again. Have a great day!
6/10 - Ok
Jada
Viagem a dois
31 de jul. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Saw small spiders on my hotel bed. Not sure if related but a huge spider bite appeared on my neck within 24hrs of checking out.
Jada
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Crystal Operations Manager em 22 de ago. de 2023
Good morning, I'm sorry that you endured this during your stay with us. I will be taking this review and going over it with the staff to ensure this never happens again. I hope in the future you would come and stay with us. I hope that you have a wonderful day!
4/10 - Insatisfatória
Eric
Viagem com a família
30 de jul. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I want a refund by you cause the drain in the bathtub was blocked. And of the 3 only 2 could that a shower after a long hot day. The clerk at the office says she would do a refund but I must pass by you.
Eric
Hospedou-se por 1 diária em jul. de 2023
Resposta de Crystal Operations Manager em 31 de jul. de 2023
Good morning, sorry for the inconvenience you have endured. I did come up there and cleared your drain for you. I also stated that I would credit you back something for the inconvenience you endured. I hope that you have a great day!
4/10 - Insatisfatória
Christian
Viagem com a família
30 de jul. de 2023
Pontos negativos: Serviço e funcionários
Ça pris 45 mins a faire le check in
Christian
Hospedou-se por 1 diária em jul. de 2023
Resposta de Crystal Operations Manager em 31 de jul. de 2023
Good evening, I'm sorry that you had to endure such a long check-in process. We currently had new staff and to be sure they get everything right they take their time. I hope that you would give us another chance to show you how fast our check-in process is. I hope that you have a great day!
10/10 - Excelente
LaTonya
Viagem com a família
30 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was a short stay, but the service was good and the room was clean.
LaTonya
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Crystal Gay Operations Manager em 31 de jul. de 2023
Good evening, thank you for taking the time to leave a review for us. We value your feedback we are always looking for ways to improve our property. I'm happy that you enjoyed your short stay with us. I hope in the future you would come and stay with us again. Thank you and have a great day!