Classificações com base em 526 avaliações verificadas
4,7 Limpeza do quarto
4,4 Serviço e equipe
4,6 Conforto do quarto
4,5 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Excelente hotel perto de tudo!
Publicado em 23 de set de 2018 na HotelsUm excelente hotel, ótima localização, perto de tudo, conforto, cordialidade, limpeza, café da manhã perfeito, quarto grande.
Comentário de Administração do hotel
7 de out de 2018 por Delphine & Christophe Dufossé,Administração do hotel
Dear CARLOS A. LORDELO,
Thanks you so much for sharing your experience after your recent stay in our 4-star Metz residence. We are pleased to read your satisfaction regarding your stay at Hotel La Citadelle. Looking forward to welcoming you soon in Metz. Best regards
por um viajante verificado - São Paulo - Brazil
Great place, poor service.
Publicado em 28 de jun de 2011 na HotelsThe hotel is on a great location, neighbour of a Art Museum and at walking distance to major attractions in Metz. But the service is very poor. The front desk attendant, indicated a location of the brand new Centre George Pompidou Metz (don´t miss it) as being behind the cathedral, what is absolutly wrong. The restaurant (suposed to be very good) was closed at 9:00 pm (the food at the bar was good). Having breakfast, at 10 o´clock sharp the waitress started to take everything from the buffet (22 euros/person) even with two tables being used by the clients including mine.
Very few clients for the size of the hotel.
por um viajante verificado
Publicado em 26 de fev de 2024
Sehr gepflegtes Hotel. Sehr schöne geräumige Zimmer. Der Standort ist ideal zur Besichtigung der Stadt. Das Hotel liegt unmittelbar an der Fußgängerzone.
por um viajante verificado
Publicado em 17 de fev de 2024
por um viajante verificado
Publicado em 13 de fev de 2024
Dommage que les places du parking soient trop étroite, la direction devraient y réfléchir et merci d'avance.
por um viajante verificado
Publicado em 28 de jan de 2024
La désinvolture du personnel est déroutante. Deux femmes de ménage hurlent dans le couloir et quand on leur demande ce qui se passe mettent en cause l'aspirateur. Rien ne va, pourquoi être deux pour passer un aspirateur? Pourquoi ne pas couper l'appareil plutôt que de hurler? Pourquoi les histoires personnelles des employés meritent detre partagées avec tout le monde? Le personnel de réception est en permanence devant la porte à fumer cigarette sur cigarette. Le lendemain au petit déjeuner, l'agent d'accueil est accoudé au bar, à parler avec ses collègues en tournant le dos au clients de l'hôtel qui arrivent. Il m'a fallu le contourner pour accéder à la salle. Très très étrange. Si la politique de l'hôtel est la décontraction, il conviendrait de prévenir les clients qui ont l'impression de déranger le personnel.
por um viajante verificado - Fell
Publicado em 16 de jan de 2024
Comentário de Administração do hotel
17 de jan de 2024 por Pierre CUNAT Front Office Manager,Administração do hotel
Dear Martin,Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. We are looking forward to welcoming you again !Best regards,
por um viajante verificado
Tidy!
Publicado em 16 de jan de 2024 na HotelsVery nice hotel and staff!
Cracking breakfast too!
Comentário de Administração do hotel
17 de jan de 2024 por Pierre CUNAT Front Office Manager,Administração do hotel
Dear Andy,All our team members would like to thank you for staying at La Citadelle MGallery Hotel in Metz. It has been a real pleasure to welcome you and make the best of your trip to Moselle.We hope to welcome you again soon,Best regards,
por um viajante verificado
Publicado em 14 de jan de 2024
Over all, it was a great stay.
The room that we stayed in was big and clean.
The stuff are very friendly and ready to assist you.
The location is great as everything is at walkable distance.
Thank you very much for having us and making our stay comfortable
Comentário de Administração do hotel
17 de jan de 2024 por Pierre CUNAT Front Office Manager,Administração do hotel
Dear Lika,All our team members would like to thank you for staying at La Citadelle MGallery Hotel in Metz. It has been a real pleasure to welcome you and make the best of your trip to Moselle.We hope to welcome you again soon,Best regards,
por um viajante verificado
Publicado em 9 de jan de 2024 na Hotels
Comentário de Administração do hotel
11 de jan de 2024 por Pierre CUNAT Front Office Manager,Administração do hotel
Dear Paulo,All our team members would like to thank you for staying at La Citadelle MGallery Hotel in Metz. It has been a real pleasure to welcome you and make the best of your trip to Moselle.We hope to welcome you again soon,Best regards,
