Vista aérea

Avaliações de Rosedale Inn

2.5 out of 5
Rosedale Inn
775 Asilomar Blvd, Pacific Grove, CA

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 400 de 1001 avaliações" "
Nota 8 - Boa. 321 de 1001 avaliações" "
Nota 6 - Ok. 148 de 1001 avaliações" "
Nota 4 - Insatisfatória. 91 de 1001 avaliações" "
Nota 2 - Terrível. 41 de 1001 avaliações" "

8,0/10

Limpeza

8,4/10

Serviço e funcionários

7,4/10

Comodidades

7,2/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Stephanie Mica Umali

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Price was great for a quick weekend getaway and bed was comfortable. Location was good, very quiet. Gave more of a cabin-feel than hotel/inn. However our room appeared outdated and needed maintenance checks (carpet and bathtub were peeling, shower pressure was low, one window was broken). Front desk staff were nice.
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Pavel

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
staff at service desk absolutely unprofessional, they charged from me 2 times without my authorization. after 2 days still havent get refund back. be careful and never provide you credit card!! only online payment!
Hospedou-se por 1 diária em abr. de 2024

4/10 - Insatisfatória

israel

Pontos negativos: Limpeza e condições e instalações da propriedade
old and dirty
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rosedale Inn Management em 23 de abr. de 2024
Dear Israel,We're sincerely sorry to hear about your disappointment with the condition of our property.  Maintaining cleanliness and comfort for our guests is of the utmost importance to us, and we regret that we fell short of your expectations.  Thank you for bringing this to our attention.Sincerely,Rosedale Inn Management

6/10 - Ok

John

Pontos negativos: Condições e instalações da propriedade
Not very nice
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Rosedale Inn Management em 23 de abr. de 2024
Dear John,We're sorry that your experience with us didn't meet your expectations.  Your satisfaction is important to us, and we regret that we didn't provide the service or quality you hoped for.  We appreciate your feedback and will use it to make improvements where needed.  If there are specific concerns you'd like to address, don't hesitate to get in touch with us directly so we can better understand and resolve them.  Thank you for bringing this to our attention.Sincerely,Rosedale Inn Management

10/10 - Excelente

sheena

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 23 de abr. de 2024
Dear Sheena,Thank you for a Perfect Score Rating on your stay at Rosedale Inn.  We are glad you enjoyed your stay.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are appreciated.  We would love to host you again for your next visit.Thank You,Rosedale Inn Management

8/10 - Boa

Douglas

Pontos positivos: Condições e instalações da propriedade
Very large room
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rosedale Inn Management em 19 de abr. de 2024
Dear Douglas,We're pleased you found your room spacious during your stay!  Providing ample space for our guests to relax and unwind is essential, and we're delighted that we could meet your expectations in this regard.  If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.  Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Thank You,Rosedale Inn Management

10/10 - Excelente

Anthony

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and quiet
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Rosedale Inn Management em 18 de abr. de 2024
Dear Anthony,We're glad to hear that you found your stay pleasant and quiet!  Providing a peaceful environment for our guests is important to us, and we're delighted that you could relax and enjoy your time with us.  If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know.  Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Thank You,Rosedale Inn Management

6/10 - Ok

Kathlyn

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
The caulk around the bathtub was cracked and moldy, the wallpaper was peeling from the walls and the heater was loud and in need of repair. It was VERY cold in the room. Staff at check in was friendly and the area was beautiful the room just left something to be desired.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rosedale Inn Management em 12 de abr. de 2024
Dear Kathlyn,We're sorry to hear about the issues you encountered during your stay.  Your feedback regarding the cracked and moldy caulk, peeling wallpaper and noisy heater is concerning, and we apologize for any discomfort you experienced.  We appreciate your kind words about our friendly check-in staff and the beautiful area surrounding the hotel.  We will address the issues you mentioned to ensure a better experience for our guests in the future.  Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Best Regards,Rosedale Inn Management

10/10 - Excelente

Seth Orion

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was great!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rosedale Inn Management em 8 de abr. de 2024
Dear Seth,We're delighted to hear that you had a great experience during your stay.  If there's anything specific you particularly enjoyed or any suggestions you have for us to improve, please feel free to let us know.  We appreciate your support and hope to welcome you back again soon!Best Regards,Rosedale Inn Management

10/10 - Excelente

Melissa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We just needed a quick over night stay but wanted it to be quaint and comfortable! This place was great! The staff was welcoming, parking convenient and the amenities from the fireplace to jet tub were perfect! Great get away conveniently located!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 4 de abr. de 2024
Dear Melissa,We're thrilled to hear that your overnight stay with us was exactly what you were looking for – quaint, comfortable, and convenient!  Thank you for your kind words about our welcoming staff, convenient parking, and the amenities provided, such as the fireplace and jet tub.  We're delighted you enjoyed your getaway with us and found our location convenient.  It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.  Please let us know if there's anything else we can do to enhance your next visit.Best Regards,Rosedale Inn Management

4/10 - Insatisfatória

Maria

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property is need of a lot of TLC. The furniture is old, dirty and uncomfortable. The mattresses are in need of replacement and the carpet as well. Our room had areas of the carpet that were shredded and ripped. There was wall paper pilling everywhere, power outlets that did not work and the heaters were connected to one working outlet with an extension cord. That did not seem safe so we did not use the heaters and instead relied on the fireplace that did not warm the entire room. The yard area that was supposed to serve as the patio area has not had the grass cut, leaves cleaned or trees pruned in some time. The property is walking distance to Asilomar State Beach which is about the only positive of this property. Hopefully ownership can start making some renovations because the location is a gem.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 3 de abr. de 2024
Dear Maria,We apologize for the inconvenience you experienced during your stay.  Your feedback is valuable to us, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future.  Thank you for bringing these matters to our attention, and we appreciate your understanding.  We hope to have the opportunity to welcome you back and provide you with an improved stay.  If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Rosedale Inn Management

10/10 - Excelente

Stefanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to the beach.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 27 de mar. de 2024
Dear Stefanie,We're pleased to hear that you enjoyed our proximity to the beach!  We strive to provide a convenient and enjoyable experience for our guests.  Thank you for choosing to stay with us, and we hope to welcome you back for another beachside stay in the future!  Please let us know if we can assist you with anything else.Best Regards,Rosedale Inn Management

10/10 - Excelente

Anthony

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and quiet. The staff was friendly
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 22 de mar. de 2024
Dear Anthony,We're delighted that you found our hotel clean and quiet and that our staff was friendly.  Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we met your expectations.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!  If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Rosedale Inn Management

10/10 - Excelente

Grace

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very secluded and quiet in the area. And very close to the ocean🤗
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 13 de mar. de 2024
Dear Grace,We're delighted to hear you enjoyed the peaceful ambiance of our location, as well as the proximity to the ocean.  Thank you for staying with us!Best Regards,Rosedale Inn Management

8/10 - Boa

Craig

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A nice quiet place in natural surroundings. Bed was a little tired. We thought it had a kitchenette according to the Expedia description and planned to cook. But it was only a mini fridge and a microwave. Expedia only offered a $9 credit for the issue.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 13 de mar. de 2024
Dear Craig,We're glad to hear you enjoyed the tranquil setting.  We apologize for any confusion regarding the amenities.  We appreciate your feedback and will work with our booking partners to ensure accurate descriptions.  Thank you for choosing us for your stay.Best Regards,Rosedale Inn Management

4/10 - Insatisfatória

Tanja

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Die Unterkunft war wirklich in Ordnung. Sauber und das Personal freundlich, die Zimmer für einen kurzen Aufenthalt super. Aber!!: Ich hatte vorab per Paypal bezahlt, an der Rezeption verlangte man zusätzlich meine Kreditkarte, gab jedoch an diese nicht zu belasten. Da ich vorab schon bezahlt hatte fragte ich nach und man sagte mir, dass dies bzgl der Kaution wäre. Es stellte sich dann heraus, dass der Betrag dreister Weise doch abgebucht wurde. Somit haben wir fast doppelt bezahlt und ich nun das Gerenne mit meiner Bank. Also bitte Finger weg von der Unterkunft oder vorab bezahlen und auf keinen Fall eine Kreditkarte hinterlegen.
Resposta de Rosedale Inn Management em 12 de mar. de 2024
Dear Tanja,We appreciate your feedback and are glad you found the accommodation clean and the staff friendly.  However, we apologize for the inconvenience regarding the payment process.  Your experience does not reflect our standard procedures, and we take your concerns seriously.  We will investigate this matter further to ensure it does not happen again.  Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best Regards,Rosedale Inn Management

6/10 - Ok

Larisa, santa clara

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rosedale Inn Management em 6 de mar. de 2024
Dear Larisa,Thank you for rating your stay at  Rosedale Inn.  We are glad to learn that your stay at our Rosedale Inn Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Best Regards,Rosedale Inn Management

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Loved it
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Rosedale Inn Management em 5 de mar. de 2024
Dear Julie,We're delighted to hear that you loved your experience with us!  If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back soon!Best Regards,Rosedale Inn Management

6/10 - Ok

John

Viagem a dois
Close to beach
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Rosedale Inn Management em 4 de mar. de 2024
Dear John,Thank you for your feedback!  We're glad to hear that you appreciated our proximity to the beach.  If you have any further comments or suggestions, please feel free to share them with us.Best Regards,Rosedale Inn Management

8/10 - Boa

Claudia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The property is safe and staff are friendly. They would benefit from a bit of a remodel. Some of the fireplaces did not work. But outside of that it was clean and nice.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rosedale Inn Management em 29 de fev. de 2024
Dear Claudia,Thank you for your feedback.  We're glad you found our property safe and our staff friendly.  We apologize for the inconvenience regarding the fireplaces and other areas needing updating.  Your comments are valuable to us, and we will consider them as we work to improve our facilities.  We appreciate your patronage and hope to welcome you back in the future.Best Regards,Rosedale Inn Management

2/10 - Terrível

Kyle

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rosedale Inn Management em 21 de fev. de 2024
Dear Kyle,I am deeply disappointed to learn about your recent stay at Rosedale Inn.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Rosedale Inn Management

4/10 - Insatisfatória

Roy

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Outside probably look nice but the cottage have broken tub handles fireplace did not work bed sheets were dirty and there was no power in the complex due to rain, housekeeper was very rude when we asked her for clean sheets!! Paid for 2 days and spent only one day there lost out my money
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Rosedale Inn Management em 7 de fev. de 2024
Dear Roy,We sincerely apologize for the unacceptable conditions you experienced during your stay.  Your feedback is deeply concerning, and we are actively investigating and addressing these issues to ensure a better experience for our guests in the future.  We're sorry for the inconvenience caused by the broken tub handles, non-functional fireplace, dirty bed sheets, and the power outage.  This falls short of our service standards, and we deeply regret your disappointment.  Please get in touch with our management team to discuss your experience further.  We appreciate your understanding and hope for an opportunity to make amends. Sincerely,Rosedale Inn Management

10/10 - Excelente

Ting-Ting

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spacious and clean room
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Rosedale Inn Management em 5 de fev. de 2024
Dear Ting,Thank you for your positive feedback!  We're delighted to hear that you found your room spacious and clean.  Providing a comfortable and clean environment is our priority, and we're pleased to know we met your expectations.  If there's anything else you enjoyed or if you have any suggestions for improvement, please feel free to share.  We look forward to welcoming you back for another pleasant stay.Best Regards,Rosedale Inn Management

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely site feels like you're in the forest. Front desk person was very nice and accommodating.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Rosedale Inn Management em 2 de fev. de 2024
Dear James,Thank you for your lovely review!  We're thrilled to hear that you enjoyed the serene atmosphere of our site, giving you a feeling of being in the forest.  It's lovely that our front desk person made your stay even more pleasant with their kindness and accommodation.  We appreciate your positive feedback and look forward to welcoming you back for another delightful experience.Best Regards,Rosedale Inn Management

10/10 - Excelente

Martha, Visalia

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Friendly and accommodating staff. Quick 5 minute walk to beautiful uncrowded beach at Asilomar Beach. Fireplace, ceiling fan. Feels like staying in a nice, comfortable cabin.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Rosedale Inn Management em 30 de jan. de 2024
Dear Martha,We're delighted to hear that you enjoyed your stay with us!  Our team strives to provide a friendly and accommodating experience for our guests.  It's lovely that you appreciated the proximity to the beautiful and uncrowded Asilomar Beach.  The fireplace and ceiling fan are designed to enhance your comfort, creating a cozy and inviting atmosphere.  We aim to offer a stay that feels like a retreat in a comfortable cabin.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit.  If you have any specific feedback or suggestions, feel free to share them with us.  Safe travels!Best Regards,Rosedale Inn Management

6/10 - Ok

Joyce, Lodi

Pontos positivos: Comodidades
Pontos negativos: Condições e instalações da propriedade
It what spacious and affordable. Needs a lot of little repairs.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Rosedale Inn Management em 30 de jan. de 2024
Dear Joyce,We're pleased to hear that you found our accommodations spacious and affordable.  Your feedback on the need for minor repairs is valuable to us, and we appreciate you bringing it to our attention.  We are committed to providing a comfortable and well-maintained environment for our guests.  Our team will look into addressing the repairs to enhance the overall experience.  Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better experience.  If you have any specific suggestions or concerns, please feel free to share them with us.Best Regards,Rosedale Inn Management

10/10 - Excelente

Sue

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The facility is in a beautiful area; parking is very convenient and the room was large, large bathtub, and very comfortable bed.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Rosedale Inn Management em 19 de jan. de 2024
Dear Sue,We're delighted you enjoyed our beautiful location, convenient parking, and spacious room with a large bathtub.  It's great knowing the bed provided a comfortable night's rest.  If there's anything specific you love or if there are ways we can make your future stays even better, please feel free to let us know.  Thank you for choosing our facility, and we look forward to welcoming you back for another enjoyable stay!Best Regards,Rosedale Inn Management

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cool place tucked away from the traffic and noise. Older property but well maintained and with extra amenities like fireplace in the room. If you're looking for a nice spot in the woods but a couple of blocks from the ocean front road then this is it.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Rosedale Inn Management em 18 de jan. de 2024
Dear David,We're thrilled to hear that you enjoyed your stay at our property!  It's great to know that you appreciated the peaceful location away from traffic and noise and the extra amenities like the fireplace in the room.  We take pride in maintaining our older property to provide a comfortable and unique experience.  Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay near the oceanfront road!Best Regards,Rosedale Inn Management

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely area!
The room was good, fireplace kept the bed area toasty all night long, I appreciate the fridge, bar sink & microwave (although there was no paper towels, dish soap, or sponge for that area), the spa tub needs an overhaul. It was too icky to want to actually sit in & turn on the jets. And the bathroom is SO COLD! Otherwise, it was a lovely stay!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 10 de jan. de 2024
Dear Katherine,Thank you for sharing your feedback with us.  We're pleased to hear that you enjoyed the cozy atmosphere provided by the fireplace in your room and appreciated the amenities, including the fridge, bar sink, and microwave.We apologize for your issues with the spa tub and the cold bathroom.  Your comments are valuable, and we will address these concerns to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay.  If there's anything specific you'd like us to address or if you have further suggestions, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again.Best Regards,Rosedale Inn Management

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Rosedale Inn Management em 10 de jan. de 2024
Dear James,Thank You for the PERFECT SCORE rating of your experience at Rosedale Inn!  We are thrilled that you loved your stay.  We'd love to host you again in the future.Best Regards,Rosedale Inn Management

6/10 - Ok

Paul

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
Decent price with nice coastal views--Wild deer
My icebox in #102 sounded like a complaining old guy giving me the 5th Degree. Female maid made a lot of racket slamming stuff. Need a good work desk and counter space. Heater worked well and even had a gas fireplace but some fumes
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Rosedale Inn Management em 10 de jan. de 2024
Dear Paul,Thank you for sharing your feedback with us.  We appreciate your detailed comments about your experience in room #102.  We apologize for any inconvenience caused by the noise from the icebox and the disruption from the maid service.  Please be assured that we take your comments seriously and will address these issues to ensure a more comfortable stay for our guests.We also appreciate your positive note about the heater and the gas fireplace.  However, we apologize for any fumes you may have experienced.  Our team will investigate and take the necessary steps to rectify this matter promptly.If your travels bring you back to our area, we welcome the opportunity to provide a more enjoyable stay.  Please feel free to contact our front desk with any specific preferences or concerns so we can better accommodate your needs.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back.Best Regards,Rosedale Inn Management

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice short stay at Rosedale Inn
The General Manager was welcoming and took care of our requests.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Rosedale Inn Management em 10 de jan. de 2024
Dear Guest,Thank you for taking the time to share your positive feedback with us.  We're delighted that the General Manager welcomed your stay and handled your requests.  Providing excellent service is our top priority, and we appreciate your acknowledgment.If you have any further comments or suggestions to enhance our guests' experiences, please feel free to share them.  We value your input and look forward to serving you again on future visits.Thank you for choosing our hotel, and we hope to welcome you back soon.Best Regards,Rosedale Inn Management

10/10 - Excelente

Vladimir

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 8 de jan. de 2024
Dear Vladimir,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Rosedale Inn many more times.Best Regards,Rosedale Inn Management

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Quiet but unmaintained
The location of this inn is fantastic. Walking distance to Asilomar state beach. Beautiful area! Quiet location. The hotel room was in disrepair. The first night there was no hot water (luke warm). The futon bed in the living area fell apart when you sat on it, I wouldn’t dare let someone sleep on it- the springs were felt through the seat. Wall paper is peeling, the shower curtain is extremely tattered. The electrical outlets were broken (behind nightstand) or didn’t work properly- tv- had to mess with it to get the satellite to work. The trash can outside of our room was overflowing when we arrived Saturday afternoon and wasn’t emptied once before we left Monday.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 8 de jan. de 2024
Dear Guest,Thank you for highlighting the fantastic location near Asilomar State Beach; we're delighted you enjoyed the surroundings.  However, we sincerely apologize for the maintenance issues you encountered during your stay.  Your feedback is crucial, and we assure you that we are addressing these issues promptly to enhance the quality of our accommodations.  We appreciate your patience and understanding.  Please consider giving us another opportunity to provide you with an improved experience. Your satisfaction is important to us, and we value your input as we work towards creating a better stay for our guests.  Safe travels.Best Regards,Rosedale Inn Management

8/10 - Boa

Darla, Southaven

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 3 de jan. de 2024
Dear Darla,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Best Regards,Rosedale Inn Management

10/10 - Excelente

Sonya

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 3 de jan. de 2024
Dear Sonya,Thank You for the PERFECT SCORE rating of your experience at Rosedale Inn!  We are thrilled that you loved your stay.  We'd love to host you again in the future.Best Regards,Rosedale Inn Management

2/10 - Terrível

Julie

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The reviews on this property were very misleading, fortunately we were able to get a full refund and go somewhere else. The location is great but the rooms are in desperate need of updating and maintenance. The carpet was ripped, fan wouldn't go off, tub worn and the room didn't smell good. There was incense lit in the office and the smell was overpowering. We were offered another room and thankfully we looked at it first before booking, it was no better than the first room we were assigned to when we arrived.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 27 de dez. de 2023
Dear Julie,We sincerely apologize for the inconvenience you experienced during your attempted stay at our property.  Your feedback is invaluable, and we regret that the condition of the rooms did not meet your expectations.  We take your comments seriously and will use them to address your highlighted issues and improve our overall guest experience.Unfortunately, you had to go through this, but we appreciate your understanding.  If you have any additional feedback or if there's anything specific you would like to share, please feel free to let us know.  We hope you find accommodations that better suit your needs on your future travels.Sincerely,Rosedale Inn Management

10/10 - Excelente

Audra

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The jacuzzi and foreplace were great!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 27 de dez. de 2023
Dear Audra,We're thrilled you enjoyed the jacuzzi and fireplace during your stay!  Providing our guests with a relaxing and comfortable experience is important to us, and we're delighted that these amenities enhanced your visit.If you have any further comments or anything specific you'd like to share about your stay, please feel free to do so.  We hope to welcome you back for another wonderful stay in the future!Best Regards,Rosedale Inn Management

10/10 - Excelente

Shaun

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 26 de dez. de 2023
Dear Shaun,We are delighted to receive your All-Star Vote!  Thank you very much! It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Rosedale Inn many more times.Best Regards,Rosedale Inn Management

10/10 - Excelente

Wade

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing little inn. Room was clean and nice. Very quiet. Staff was very friendly. Great location by the beach. Everything was great but you guys need a new mattress in room 114. It's totally blown out lol.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 20 de dez. de 2023
Dear Wade,Thank you for sharing your wonderful experience at Rosedale Inn.  We're thrilled you found the room clean, nice, and staff-friendly.  We appreciate your feedback about the mattress in room 114 and will look into addressing that promptly.  Our goal is to ensure a comfortable stay for all our guests, and your comments help us make necessary improvements.We hope to have the pleasure of welcoming you back for another great stay.  Please let us know if there's anything specific you'd like us to focus on during your next visit or any other comments you'd like to share.Best Regards,Rosedale Inn Management

10/10 - Excelente

catalina

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 9 de jan. de 2024
Dear Catalina,Thank you for a Perfect Score Rating on your stay at Rosedale Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Rosedale Inn Management

10/10 - Excelente

Denise

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Best night sleep in quite a while, it was quiet and the beds were very comfortable.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 19 de dez. de 2023
Dear Denise,We are delighted to hear that you had the best night's sleep in quite a while during your stay with us.  It's wonderful to know that the quiet atmosphere and comfortable beds contributed to your overall satisfaction.Ensuring our guests have a restful and comfortable experience is a top priority for us, and we're thrilled to hear that we succeeded in providing you with a peaceful night.Thank you for choosing us, and we look forward to welcoming you back for another great stay.Best Regards,Rosedale Inn Management

10/10 - Excelente

Jerry

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rosedale Inn Management em 3 de jan. de 2024
Dear Jerry,Thank You for giving us a perfect rating and recommending our hotel to other travelers.  I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.  Take care!Best Regards,Rosedale Inn Management

4/10 - Insatisfatória

Mangala

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 12 de dez. de 2023
Dear Mangala,We apologize for your difficulties while staying at our Rosedale Inn hotel.  This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations.  We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Rosedale Inn Management

8/10 - Boa

Rachel

Viagem de negócios
Pontos positivos: Conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rosedale Inn Management em 7 de dez. de 2023
Dear Rachel,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Best Regards,Rosedale Inn Management

10/10 - Excelente

SueVon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 4 de dez. de 2023
Dear SueVon,Thank you for a Perfect Score Rating on your stay at Rosedale Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Rosedale Inn Management

10/10 - Excelente

Shaun

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place. Peaceful and beautiful.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 14 de dez. de 2023
Dear Shaun,Thank you for your kind words! We're thrilled to hear that you found our place great, peaceful, and beautiful.  Providing a serene and pleasant environment is important to us, and we're glad that you had a positive experience.If there's anything else you'd like to share or if there's anything specific you enjoyed about your stay, please feel free to let us know.  We hope to have the pleasure of hosting you again in the future.Best Regards,Rosedale Inn Management

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Second time here, I would come back
So we stayed and there were only 4 other couples in the motel. The room smelled a tad musty but looked clean ish. The tub had a yellow ring around it like it hasn't been cleaned properly. I'm a diabetic so I shouldn't be walking around without shoes but I was and I stepped on carpet staples going into the bed area and going into the bathroom. The ceiling fan shook awful so we couldn't use it. TV didn't turn on but box did. Sheets didn't smell clean, there were red stains on the pillows. And this is not against the hotel at all but our neighbors fought so much, 3+ hrs. Slamming the door, screaming at each other, and we couldnt call anyone since this was from 9pm-12am. We thought about calling the police but we didn't want to cause such a bigger problem. Front office lady was very nice and I would stay again but maybe not that room.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Rosedale Inn Management em 21 de nov. de 2023
Dear Guest,Thank you for sharing your experience with us.  We sincerely apologize for the inconvenience you encountered during your stay.  Your feedback is valuable, and we take it seriously.  We'll address the issues you mentioned with our team to ensure a more comfortable and pleasant stay for our guests in the future.  We appreciate your understanding, and we hope to have the opportunity to welcome you back for a much-improved experience.  If you have any further comments or concerns, please feel free to share them, and we'll do our best to address them.Sincerely,Rosedale Inn Management

6/10 - Ok

Sayaka

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
Stayed the unit 114. The bed was too soft and uneven. The unit needs a new mattress. We both had neck problem after 4nights of stay… Jacuzzi was great, but terrible mattress.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Rosedale Inn Management em 16 de nov. de 2023
Dear Sayaka,Thank you for taking the time to share your feedback with us.  We appreciate your comments about your recent stay in unit 114.  We apologize for any discomfort caused by the soft and uneven mattress.  Your input is valuable to us, and we will certainly address this matter to ensure a more comfortable experience for future guests.We're delighted to hear that you enjoyed the Jacuzzi, and we hope this positive aspect added some relaxation to your stay.  Our team is committed to making improvements, and we hope to have the opportunity to welcome you back in the future with an enhanced experience.Thank you for choosing us, and we look forward to serving you again.Best Regards,Rosedale Inn Management

8/10 - Boa

Chantel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was peaceful
Hospedou-se por 2 diárias em out. de 2023
Resposta de Rosedale Inn Management em 15 de nov. de 2023
Dear Chantel,Thank you for staying with us when you visited Rosedale Inn.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Rosedale Inn!Best Regards,Rosedale Inn Management