Maria,Thank you for choosing us and taking the time to share your experience. We apologize for any inconvenience regarding the pool and appreciate your feedback regarding our communication. We also understand that having more leisure options for non-golfers is important, and we'll take this into consideration for improvement. Despite these concerns, we're glad you had a good overall experience, and we hope to welcome you back again.Heidi Bettencourt,Director of Sales & Marketing

Dear Vicente,We are thrilled to have earned your excellent rating though we are a bit confused by your comment. If you have any concerns, we encourage you to reach out. Otherwise, we hope that you will allow us to welcome you back for another great stay soon!

Patricia,Thank you so much for the kind words and we're happy to know that our comfortable accommodations impressed you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Please consider coming back to stay with us again later down the road. Heidi Bettencourt, Director of Sales & Marketing

Katia, Thank you for sharing how much you enjoyed your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It is fantastic to hear that you enjoyed the beautiful views from our clean, spacious accommodations and liked our attentive guest service. Please come back and see us again soon! Heidi Bettencourt, Director of Sales & Marketing

Caitlin,Thank you for your positive comments! We're delighted to hear that you appreciated the cleanliness of our restaurant and the beauty of our grounds. It was a pleasure to serve you, and we look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another enjoyable visit!Heidi Bettencourt,Director of Sales & Marketing

Lisa, We're thrilled to hear you and your daughter enjoyed your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's delightful to know that our clean rooms, comfortable beds, and beautiful golf course views enhanced your experience. Our team is grateful for your kind words and we look forward to welcoming you back for another memorable stay.Heidi Bettencourt,Director of Sales & Marketing

Dana,Thank you so much for the five-star review. The team will be so pleased to hear your praise, and we hope you'll visit us again soon.Heidi Bettencourt,Director of Sales & Marketing

Jaimal,Thank you for taking the time to leave a review for us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We agree our location is beautiful, and we hope you had the chance to explore it. We are pleased you enjoyed our clean, comfortable accommodations and were able to interact with our warm, friendly staff. Our team looks forward to seeing you again in the future. Heidi Bettencourt,Director of Sales & Marketing

Theresa,We loved hosting you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our team works hard to deliver a memorable experience with our outdoor amenities, and we're delighted you appreciated our s'more kits! Please join us again soon!Heidi Bettencourt,Director of Sales & Marketing

Jason,It's always a pleasure hearing from our guests. We're glad you enjoyed the breakfast option, and we look forward to your next stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing

Andrea,Thank you for staying with us recently! We are delighted you had an enjoyable experience. It was a pleasure having you as our guest, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing

Cecilia,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Receiving recognition for our excellent amenities is always appreciated as well! Thank you for your perfect rating, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing

Sumeet,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your experience, and we appreciate you mentioning our peaceful atmosphere and wonderful fitness center. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Heidi Bettencourt,Director of Sales & Marketing

Christine,Thank you for choosing to stay with us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

Dear Angelic,Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're pleased you enjoyed our amenities and had a positive overall stay. While we're disappointed to hear about the service you received at the coffee bar, we appreciate your honesty and will promptly address this matter. It was wonderful to have you stay with us, and we look forward to the opportunity to welcome you back and exceed your expectations.Heidi Bettencourt,Director of Sales & Marketing

Maximo,Thank you so much for the five-star review. We are pleased to hear you had such a great stay, and that our wonderful staff was able to deliver the exceptional and friendly service we pride ourselves on giving our guests. We will pass on your compliments to Vivian, and hope you'll visit us again soon!Heidi Bettencourt,Director of Sales & Marketing

Linda,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind review. We are delighted to know you enjoyed our comfortable beds and look forward to welcoming you back for another great visit.Heidi Bettencourt,Director of Sales & Marketing

Antony,Thank you so much for the review. We're so pleased to hear you enjoyed our strategic location and the world-class hospitality from our staff! We'll pass on your compliments and hope you'll stay with us again.Heidi Bettencourt,Director of Sales & Marketing

John,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're delighted to hear you loved the atmosphere of our property and enjoyed the beauty of our rooms. We understand the challenge with parking and appreciate your understanding. Hearing that you will choose us for your future stays is the highest compliment we can receive. Our team looks forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing

Priyanka,Thank you for your valuable feedback. We're very sorry to hear that our service fell below both our standards and your expectations during your stay. You can rest assured we've shared these concerns internally so that improvements are made. It would be an honor to receive another chance to impress you. Heidi Bettencourt,Director of Sales & Marketing

Chelsea,Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope for a chance to see you again in the future for more s'mores!Heidi Bettencourt,Director of Sales & Marketing

James,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your valuable feedback. While we are sorry not everything was perfect, we are delighted you had a wonderful stay overall. Your kind comments about our stunning view, modern rooms, and great value, as well as your constructive comments, are all appreciated and will be shared with the team. We also appreciate your lovely recommendation and look forward to welcoming you back for another stellar experience.Heidi Bettencourt,Director of Sales & Marketing

Cadee,We are so pleased to have been able to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your kind review and perfect rating, and we look forward to your next stay!Heidi Bettencourt,Director of Sales & Marketing

Zhaoming,Thank you for your perfect rating. We're delighted you had a great experience at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and look forward to welcoming you back for another fantastic time.Heidi Bettencourt,Director of Sales & Marketing

Priscilla,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to have the chance to host you again soon. Heidi Bettencourt,Director of Sales & Marketing

Allyssa,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the miscommunication about breakfast. Your concerns will be shared with housekeeping to ensure our high standards of cleanliness are being met. In the meantime, please feel free to reach out to us offline to discuss your stay in further detail. It was a pleasure having you here, and we wish you safe travels.Heidi Bettencourt,Director of Sales & Marketing

Marianna,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for your accommodations. We always appreciate feedback, especially when guests are sharing their positive experiences! We are thrilled you enjoyed your stay and the convenience we offer our guests. Thank you again, and we hope to have the pleasure of hosting you in the future.Heidi Bettencourt,Director of Sales & Marketing

Arturo,Though we are glad you enjoyed our nice property overall, we regret that other aspects of your visit fell below your expectations. What you have shared does not convey a typical experience at our property, and we assure you that your concerns will be shared with the respective teams to ensure we uphold our standards across the board, especially regarding our service. Down the line, we hope you consider returning and giving us another chance to change your perceptions with a seamless experience.Heidi Bettencourt,Director of Sales & Marketing

Good afternoon, thank you for your message. I apologize that no one has reached out to you about the overcharge during your stay. After doing some research, it looks like we were able to reimburse you the difference of 25 from the Hahn wine that you purchased at Sea Root. I have mentioned this to our restaurant manager who will be taking action and bringing it to the restaurant director's attention. I believe the difference in price is due to the bottle being poured tableside but I am not 100% certain. The restaurant will be taking it from here and will be researching all other wines to make sure they are both within a reasonable price of each other. Thank you again for bringing this to my attention and I hope you have a great day.

Vadim,We're thrilled that you and your sisters enjoyed your stay with us, especially appreciating the golf course view from your room and the breakfast at our restaurant. Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and we look forward to welcoming you back soon.Heidi Bettencourt,Director of Sales & Marketing

Cadee,It gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you for your great review and perfect rating, and we look forward to your return!Heidi Bettencourt,Director of Sales & Marketing

Erica, Comfort, cleanliness, and convenience can always be found at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Thank you for sharing your compliments and for the perfect rating. We hope it means you have plans to come back soon because we'd love to serve you again. Heidi Bettencourt,Director of Sales & Marketing

Jennifer,Thank you for your kind words! We're delighted you found our property beautiful and hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

Raisa,We're so happy to know that you had an amazing time with us overall and that our clean accommodations left a positive impression on you. Thank you so much for the perfect rating and we hope to see you again soon. Heidi Bettencourt,Director of Sales & Marketing

Jonathan,It's wonderful to receive your high rating, and we trust you appreciated our comfortable accommodations and superb service. That said, we sincerely apologize that the issue with our elevator affected your stay; rest assured, we are working to get it up and running as soon as possible. Whenever you revisit Monterey, we hope you'll come back and see us for an experience that is nothing short of exceptional. Heidi Bettencourt,Director of Sales & Marketing

Xenia,It brightens our day to know you had a fantastic stay with us! Our team will be thrilled that they played a pivotal role in your experience with us, and we'll be sure to share your compliments with our housekeeping team. Receiving recognition for our atmosphere is always appreciated as well. Thank you for your kind review, and we hope you return soon!Heidi Bettencourt,Director of Sales & Marketing

Selena,While we always appreciate guest feedback, we are sorry to hear our accommodations didn't meet your expectations. Your comments are important to us and will be shared with the team. We are grateful for your time and wish you well as your travels continue.Heidi Bettencourt,Director of Sales & Marketing

Dear Trent,Our goal is your satisfaction, and we're delighted to have provided you with the quiet stay you desired. We eagerly anticipate your return to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and the opportunity to provide another outstanding experience.Heidi Bettencourt,Director of Sales & Marketing

Jeffrey,Thank you so much for your review. We're glad you had a good experience with us, and we hope to welcome you back soon for another stay.Heidi Bettencourt,Director of Sales & Marketing