Área externa para casamento

Avaliações de Carmel Mission Inn

3.5 out of 5
Carmel Mission Inn
3665 Rio Rd, Carmel, CA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 686 de 1285 avaliações" "
Nota 8 - Boa. 327 de 1285 avaliações" "
Nota 6 - Ok. 143 de 1285 avaliações" "
Nota 4 - Insatisfatória. 78 de 1285 avaliações" "
Nota 2 - Terrível. 51 de 1285 avaliações" "

9,0/10

Limpeza

8,6/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Ana Gaiao

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Belísismo hotel e instalações, gostamos bastante e recomendamos.
Hospedou-se por 1 diária em set. de 2022
Resposta de Carmel Mission Inn Front Desk em 20 de out. de 2022
Hi Ana! We're so happy you enjoyed your stay, and we greatly appreciate your feedback! We hope you'll plan another visit with us in the future. Have an amazing day!

8/10 - Boa

Rogerio

Hospedou-se por 1 diária em jun. de 2022
Resposta de Carmel Mission Inn Front Desk em 21 de out. de 2022
Hi Rogerio! Thank you so much for your review! We'll use the feedback to improve upon our quality of service to provide the best experience for our guests!

6/10 - Ok

Pedro

Viagem de negócios
Pontos negativos: Limpeza
Hospedou-se por 1 diária em mai. de 2022
Resposta de CMI em 5 de mai. de 2022
Thank you for leaving a review, we are sure to improve with every one.

10/10 - Excelente

Flávio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Missão Pergeita
Localização excelente pois vc esta equidistante do Lós Padrws Park , estrada das 16 milhas, opção de shopping com CVS , supermercado , restaurantes , etc. fitness pequeno mas atende plenamente . Gostamos muito
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Front Desk em 3 de fev. de 2022
Dear Flavio, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Carmel Mission Inn! All The Best, Front Office

2/10 - Terrível

Veronica

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Veronica, it seems you've marked us quite low but haven't provided us with specific details. We're here and willing to listen if you wish to share more information about your stay. This will aid us in understanding where we need improvement. We value your patronage and hope to have the opportunity to address any concerns you might have.

10/10 - Excelente

Israel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Thanks for the fantastic rating, Israel!It's outstanding we could exceed your expectations during your stay at Carmel Mission Inn. We're all looking forward to your next stay with us.

10/10 - Excelente

Heather

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful property
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Heather, it's delightful to hear that you appreciate the beauty of Carmel Mission Inn. Thanks for sharing such positive feelings with us!

10/10 - Excelente

Lan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Lan, thank you for the amazing rating you've given Carmel Mission Inn. We're thrilled you enjoyed your stay and we would love to hear more about your experience. We're eager to welcome you back on your next visit.

8/10 - Boa

Perla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nice affordable place to stay and close to everything.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 3 de abr. de 2024
Perla, your kind words are greatly appreciated. We are delighted that the affordability and convenient location of Carmel Mission Inn enhanced your stay.

10/10 - Excelente

Eric

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very helpful and friendly staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 1 de abr. de 2024
Eric, it's great to know that you found our team members at Carmel Mission Inn both supportive and amicable. We appreciate your favorable feedback. Additional feedback is always welcome.

10/10 - Excelente

Christine

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Christine, it's fantastic to hear of your positive experience at Carmel Mission Inn. Your high rating is a tremendous encouragement for our team members!

10/10 - Excelente

Sydney

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We picked this place mostly because it was one of the only places I could cancel last minute just in case! We were so pleased with our rooms, the location, and amenities of our stay! Will definetly look into staying here again next time!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Sydney, thank you for sharing your wonderful experience at Carmel Mission Inn. We're delighted to learn that you appreciated your rooms, our prime location, and our amenity offerings. It's fantastic to know you'd consider us for your future stays! We can't wait to welcome you back next time!

10/10 - Excelente

Danny

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is good!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Danny, it's fantastic to hear you had a positive stay at Carmel Mission Inn. Your concise review speaks volumes, and we are pleased you found everything to your liking. We hope to welcome you back soon!

6/10 - Ok

Debra

Viagem a dois
Pontos positivos: Serviço e funcionários
A bit surprised by the quality given the massive price tag. The room was noisy and cold with no heat & the bed was uncomfortable. We were really disappointed in the room. The shining light was a lovely bartender who was very pleasant. Carmel is worth the stop but try staying elsewhere.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Debra, we're sorry to hear that your experience didn't meet your expectations. We aim to provide a comfortable and peaceful atmosphere, and it's disappointing to know that wasn't the case during your stay. It's important that all aspects, including temperature control and the comfort of the bed, meet our usual high standards. We're pleased to hear positive feedback regarding our bartender. Your comments are valued and will be used to enhance the overall guest experience in the future.

10/10 - Excelente

Peter

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Thank you for sharing, Peter!At Carmel Mission Inn, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - Excelente

Kristine

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Relaxing area for our first time in Carmel. Perfect and convenient location to explore between Monterey, Santa Cruz and Big Sur. Close to airport and surrounded by supermarkets, gas stations and lots of eateries. Thank you for having us!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Service em 29 de mar. de 2024
Kristine, we're thrilled to hear you enjoyed your first visit to Carmel and found the location of Carmel Mission Inn perfect for your exploration plans. We're delighted that our proximity to various amenities helped to make your stay more convenient. It's wonderful to know that you had a satisfying stay with us.

10/10 - Excelente

Hillary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Affordable stay option with great amenities. Comfortable room. Good dining options nearby. Close to Carmel and Monterey.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 28 de mar. de 2024
Hillary, it is wonderful to hear that you found the Carmel Mission Inn to be a value-packed choice with a convenient location. It sounds like our nearby dining options and comfortable accommodations added positively to your stay. Thank you for your feedback.

8/10 - Boa

Jeannie

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 26 de mar. de 2024
Jeannie, we're thrilled to hear that your stay at Carmel Mission Inn was enjoyable. It's wonderful that you appreciated your experience with us. Your additional feedback is greatly welcomed. We’re looking forward to welcoming you back in the near future.

4/10 - Insatisfatória

Samantha

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
We really liked the room we booked with the balcony. Unfortunately we had a terrible sulfur smell coming out of the bathroom and it was leaking into our room. It was overwhelming and we had to end up switching rooms. We were treated as if we were the problem and felt disrespected, the room they switched us to had no balcony. They originally didn’t apologize or inform us we were getting downgraded to a different room with no balcony. We had to ask for some kind of compensation or refund of cheaper rate which they couldn’t provide since we booked through Expedia. Overall it was a nice hotel, front desk staff wasn’t very educated or friendly. The restaurant staff was very pleasant. We liked the breakfast menu and specialty coffees. May give it one more try in the future.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 25 de mar. de 2024
Samantha, it's concerning to learn about your experience. We apologize for the issues related to your room facilities. We strive to provide superior accommodations for all guests and regret any misunderstanding that occurred during the room change process. We're seeking to address training needs to enhance our guest dealings at the front desk. It's nice to hear, though, that you found our culinary team members and breakfast offerings enjoyable. Being given another chance to host you in the future will give us the opportunity to deliver a far superior experience.

10/10 - Excelente

Christina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Experience over all great!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 25 de mar. de 2024
Christina, we're thrilled to hear that your experience at Carmel Mission Inn was great! We're passionate about providing exceptional experiences, and it's wonderful to know we met your expectations. Thank you for the perfect rating! We look forward to welcoming you back in the future for yet another magnificent stay!

8/10 - Boa

Vera

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 26 de mar. de 2024
Thanks for the 4/5 rating, Vera!We're thrilled you enjoyed your time at Carmel Mission Inn so much! We look forward to sharing an even better experience with you soon.

8/10 - Boa

Esther

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 24 de mar. de 2024
Thank you for the 4/5 rating, Esther!We are excited to see that you had an enjoyable experience at Carmel Mission Inn. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 - Excelente

Jessica

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
So in love with this place! The beds are comfy and the shower is HOT! We enjoyed a margarita at the attached bar and took it to the hot tub!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 23 de mar. de 2024
Hello Jessica,It's fantastic to learn that Carmel Mission Inn captivated your heart. We’re thrilled our cozy beds and the inviting warm shower enhanced your stay. We're also delighted that you enjoyed a chilled margarita, made more enjoyable by a soak in the hot tub.We eagerly anticipate your return for more memorable moments.

8/10 - Boa

Joseph

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The place is great. My only complaints would be the thin walls and low water pressure in the shower. The restaurant is amazing.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 23 de mar. de 2024
Joseph, we're glad to hear that you enjoyed the Carmel Mission Inn and our amazing restaurant. We apologize for any inconvenience you might have experienced due to any perceptible noise and water flow in the shower. We appreciate these simple, actionable details as we work to improve every guest's experience.

10/10 - Excelente

Brenda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay thank you
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 20 de mar. de 2024
Brenda, it's uplifting to hear that you thoroughly enjoyed your visit at the Carmel Mission Inn. The team cherishes your compliment and is thrilled you found your stay delightful. We deeply value your additional input.

8/10 - Boa

Eunice

Good location away from the central Carmel.... near the eating places and quiet part of the city for coffee, shopping and taste of international cuisines. Property is well maintained, the amenities and accessories inside the room are clean and new. Very pet friendly accommodation for water and doggy treats are normal practice all over Carmel.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 20 de mar. de 2024
Eunice, thank you for sharing this lovely review about your stay at Carmel Mission Inn. We're thrilled to know you appreciated our serene location and the cleanliness of our accommodations. How wonderful that you noticed our pet-friendly environment and enjoyed our proximity to dining and shopping options. We hope to welcome you back in the future!

6/10 - Ok

Shelly

Viagem em grupo
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel itself was very modern and nice. Check in was easy and parking was easy but can get pretty crowded. The person who first checked us in sounded like he hated his life though. Be wary of the noise, you can definitely hear your neighbors, and it’s right across from the Irish pub, which plays music until 2am.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 18 de mar. de 2024
Shelly, it's pleasant to hear you found the aesthetics of the hotel and the check-in process satisfactory. We are committed to providing comfortable and pleasing surroundings for our guests. We understand concerns about crowd and noise levels, and your feedback helps us look into measures to enhance overall guest satisfaction. We are sorry if you found the interactions with our reception colleague not up to standards; we aim to provide exceptional service and your feedback helps evaluate that.

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 16 de mar. de 2024
Thanks for sharing this perfect rating, Elizabeth!We're thrilled to hear you enjoyed your stay at Carmel Mission Inn! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - Excelente

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quite close to Hwy 1 but rooms are modern, clean, bright.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 14 de mar. de 2024
Barbara, it's great to hear that you found the Carmel Mission Inn's proximity to Hwy 1 beneficial and enjoyed the contemporary, pristine, and luminous rooms. We sincerely appreciate your positive feedback. Your additional feedback is greatly appreciated.

10/10 - Excelente

Victoria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was absolutely beautiful and I'm so happy we stayed there. The pictures don't do it justice. The hotel is very clean and offers many amenities. I highly recommend this hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 15 de mar. de 2024
Victoria, your praises for Carmel Mission Inn are sincerely appreciated. We're thrilled that you found the experience to be even better than the pictures suggested, and that the cleanliness and range of amenities exceeded your expectations. Your recommendation warms our hearts!

4/10 - Insatisfatória

Evonne

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I rarely write reviews but felt compelled to do so regarding the hotel front desk personnel and management - 2 star rating because of terrible hotel customer service. Our room, property and hotel restaurant (and its staff) were wonderful. However, my card on file was charged without my consent and we were checked out before 11am and while having breakfast. The server ran after us thinking we were skipping out while we were at front desk learning of being checked out without us doing so. To make matters worse, 3 front desk staff over course of 3 days could not tell me why this happened. I had to call and ask for the breakfast receipt because it was not on my invoice. Last phone call I made I asked to speak to Manager (again) but she was off on Monday - man I spoke with reassured me Manager would call next day. One week later and no call - nothing. I will not stay here again.
Resposta de Customer Service em 12 de mar. de 2024
Evonne, we appreciate your honest feedback. It's unfortunate to learn about challenges you encountered, particularly regarding our front desk and management. We aim to provide seamless, enjoyable experiences, and it seems we fell short this time. Please know we take this matter seriously and will address it with our hotel team members. We're glad to hear that your impressions of the room, property, and restaurant were positive. Regrettably, the confusion over past charges seems to have caused unnecessary stress, and for that, we apologize. We understand your choice and hope we get a chance to clear up this misunderstanding in the future. Thanks for letting us know.

6/10 - Ok

Diego J

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 13 de mar. de 2024
Diego, thank you for taking the time to rate your experience with us. We always seek to provide exceptional hospitality, so we are keen on understanding how we can elevate your next stay. If there is any detailed feedback or suggestions regarding your stay, please feel free to share.

10/10 - Excelente

Anthony

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We enjoyed sitting on the balcony, watching the sun set with a nice glass of wine.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 11 de mar. de 2024
Anthony, it's fantastic to hear that you relished your stay at the Carmel Mission Inn, especially appreciating the serene experiences like indulging in a fine wine while admiring the sunset from the balcony. Moments like this truly encapsulate the relaxing nature of our hotel.

8/10 - Boa

yingxian

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
first time here with my family and I like this hotel , but hopefully next time we can get a ocean view room
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 10 de mar. de 2024
Yingxian, we're so glad to hear that you and your family enjoyed your stay at Carmel Mission Inn. It's delightful to know that you appreciated our establishment. On your next visit, we'll do our best to accommodate a room with an ocean view.

10/10 - Excelente

Elizabeth, Visalia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful, clean and welcoming hotel with restaurant on site! Gorgeous and highly recommended!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 7 de mar. de 2024
Elizabeth, thank you for the glowing review! It's wonderful to hear about your exceptional stay at Carmel Mission Inn, particularly regarding our clean, welcoming environment and on-site restaurant. Your recommendation is highly valued and we look forward to welcoming you back in the future for yet another magnificent stay!

10/10 - Excelente

Marcus

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spa and pool was awesome staff and location is good just could hear the cars on the highway in the morning but great place to stay for the weekend
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 7 de mar. de 2024
Marcus, it's fabulous to hear about your fantastic experience at Carmel Mission Inn. We're thrilled you particularly enjoyed our spa and pool facility, as well as the convenience of our prime location. While we understand the traffic sound could be unwelcome, we're glad that it did not significantly impact your stay.

10/10 - Excelente

Marvin

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
To get out early
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Marvin, it appears you appreciated the efficiency of your stay at Carmel Mission Inn. We're delighted you had a wonderful experience with us. Your additional feedback is tremendously valued.

10/10 - Excelente

Mariusz

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Thanks for the amazing rating, Mariusz!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Carmel Mission Inn!

8/10 - Boa

Erika A

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 5 de mar. de 2024
Thank you for this lovely rating, Erika!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Carmel Mission Inn. We'd like to share an even better experience with you soon.

10/10 - Excelente

Adriana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good inn. Good location, good breakfast and very friendly staff.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 5 de mar. de 2024
Adriana, thank you for sharing your experience at Carmel Mission Inn! We're thrilled that you enjoyed our prime location and delicious breakfast selection. It's always heart-warming to hear when our team members made a guest's stay even more welcoming. Your feedback is greatly appreciated.

10/10 - Excelente

Alexander

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very professional staff and well cared for hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Alexander, it's wonderful to read about your positive experience at Carmel Mission Inn. Thank you for appreciating our dedicated team members and the upkeep of our hotel. We hope to have you join us again someday!

10/10 - Excelente

Myles

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really nice property and beautiful hotel. Shopping & restaurants next door. Food is great on site as well at the Sherwood Tavern. Will definitely recommend to friends and family. Will come again for another staycation.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Myles, it's always a pleasure to hear such positive feedback, especially about the aesthetics of Carmel Mission Inn and its convenient location. Your kind words regarding the on-site dining at Sherwood Tavern are greatly appreciated. We are gratified that you recommend us and we look forward to your return visit.

10/10 - Excelente

Susanne, San Francisco

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
We had such a great stay!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Susanne, it makes us glad to know you enjoyed your stay at Carmel Mission Inn! We put in a lot of effort to ensure our guests have a fantastic experience and your words are truly affirming. Thank you again, Susanne. We can't wait to welcome you back.

6/10 - Ok

Cristian

Viagem com família e crianças pequenas
The property is nice and it does have a more modern feel with the redesign but some things do feel like they get overlooked a lot while getting cleaned. Some areas in the bathroom definitely needed to be scrubbed a little better. I also travelled with my wife and two children and I must say, something needs to be done with the room doors. I could barely hold the door open while trying to bring my bags in at the same, my son couldnt push the door open on his own.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 1 de mar. de 2024
Cristian, thank you for your honest feedback regarding cleanliness and accessibility during your recent stay. We're taking note of your remarks about the thoroughness of cleaning in some areas and the functionality of room doors. For your next visit, we assure you that our team members will be glad to assist with luggage to facilitate your entry comfortably. We hope for the opportunity to welcome you and your family back for a better experience.

10/10 - Excelente

ESTEFANY

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 1 de mar. de 2024
Estefany, it's great to know you had an excellent stay at Carmel Mission Inn! It's valued guests like you that make us strive to provide the best hospitality. Thank you for choosing us for your stay, we're looking forward to welcoming you back!

10/10 - Excelente

Armindra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 28 de fev. de 2024
Armindra, thank you for your perfect score! We're thrilled the Carmel Mission Inn provided you an exceptional experience. Your satisfaction is our victory and we hope your travels bring you back our way soon.

10/10 - Excelente

Monica

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property boasts beauty, cleanliness, and meticulous maintenance. The staff exhibited friendliness and promptness in fulfilling our requests for room necessities. The inclusion of stocked robes in the room enhanced our experience, especially during our time in the hot tub. Overall, a truly great experience.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 26 de fev. de 2024
Monica, it's uplifting to learn about your beautiful experience at the Carmel Mission Inn. Maintaining a clean and well-kept environment along with prompt assistance from our colleagues is central to our commitment. We're thrilled to know that the provision of robes further elevated your enjoyment, especially during your hot tub experience. We hope you join us again soon for another great stay!

6/10 - Ok

Elise

Pontos positivos: Limpeza
I thought it was too expensive for what I got. I liked the restaurant but understaffed.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 26 de fev. de 2024
Elise, we appreciate your feedback. Based on your remarks, it seems there were some aspects of your stay that did not meet your expectations, such as an imbalance in the cost-benefit equation and our restaurant service. We're continually striving to provide a superior experience, and we'll take your feedback into consideration. We're glad you enjoyed our in-house dining experience, and we aim to improve service efficiency. Thank you for taking the time to leave your review.

10/10 - Excelente

Janet

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was very helpful
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 27 de fev. de 2024
Thank you for your review Janet! We're absolutely delighted to hear you enjoyed your stay with us and would love to host you again at the Carmel Mission Inn! :)

10/10 - Excelente

Aleca

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 25 de fev. de 2024
Thank you for the wonderful rating, Aleca!It's fantastic you enjoyed your time at Carmel Mission Inn so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!