Classificações com base em 973 avaliações verificadas
4,7 Limpeza do quarto
4,6 Serviço e equipe
4,5 Conforto do quarto
4,6 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 21 de mar de 2024
I had a nice stay here. It was quiet and the staff were helpful with any issues I came across. Great place to stay!
Comentário de Administração do hotel
21 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Hello Erika, Thank you for taking the time to complete our survey. I am so happy to hear you had an amazing stay with us! We hope to see you again in the future the next time you visit the Maple Grove area.
por um viajante verificado
Publicado em 18 de mar de 2024
A quick weekend stay, no issues. Quiet hotel with no issues
Comentário de Administração do hotel
21 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Hello Steven, Thank you for taking the time to complete our survey. I am so happy to hear you had a great weekend with us! We hope to see you again in the future.
por um viajante verificado
Publicado em 17 de mar de 2024
The property was well maintained, staff very friendly, and generally quiet. Easy drive to shopping and restaurants. Reasonable price.
Comentário de Administração do hotel
18 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you for taking the time to complete our survey. I am happy to hear that you had a great stay and for all the amazing compliments! We hope to see you again in the future.
por um viajante verificado
Publicado em 17 de mar de 2024
The other hotel guesrs were horribly noisy. Even after multiple calls to the front desk. The door slamming and running up and down the hallway was very disruptive. The whole room would vibrate with door slamming i am very disappointed with my stay.
Comentário de Administração do hotel
18 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
por um viajante verificado
Publicado em 17 de mar de 2024
I liked that dogs are allowed and they have a designated spot for dogs to do their duty. The rooms are so spacious as well and the staff excellent!
Comentário de Administração do hotel
18 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you for taking the time to complete our survey. I am happy to hear that you had a great stay and for all the amazing compliments! We hope to see you again in the future.
por um viajante verificado
Publicado em 15 de mar de 2024
Comfortable beds that aren't worn in from use. AMAZING showers! High water pressure and plenty of hot water. Very clean as well.
Comentário de Administração do hotel
16 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you so much for taking the time to complete our survey. I am happy to hear you had a great stay and for the positive feedback! We hope to see you again in the future.
por um viajante verificado
Publicado em 11 de mar de 2024
Comentário de Administração do hotel
12 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you so much for taking the time to complete this survey. I am happy to hear you enjoyed your stay and the 5 stars! We hope to see you again in the future.
por um viajante verificado
Publicado em 6 de mar de 2024
Comentário de Administração do hotel
26 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Hello Nancy, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
por um viajante verificado
Publicado em 4 de mar de 2024
Everything was really good. Nice place.
Comentário de Administração do hotel
5 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you for taking a moment to share your experience. I am happy to hear you had a fantastic stay with us! We look forward to welcoming you back to our hotel in the future.
por um viajante verificado - Wadena
Publicado em 4 de mar de 2024
The staff was very friendly and explained everything. The thing we didnt like was the pillows. They were very poor quality. There was nothing to them. I woke up with a headache
Comentário de Administração do hotel
5 de mar de 2024 por Jen Lange - Front Office Manager,Administração do hotel
Thank you for taking the time to complete our survey. I am happy to hear that you had a great stay but sorry that you found the pillows uncomfortable. We hope you give us another try in the future!