Classificações com base em 238 avaliações verificadas
3,6 Limpeza do quarto
3,5 Serviço e equipe
3,8 Conforto do quarto
3,3 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 1 de jan de 2024 na Travelocity
Na
por um viajante verificado
Publicado em 25 de nov de 2023
The staff was very friendly and accommodating when i booked the wrong dates.
por um viajante verificado
Publicado em 20 de nov de 2023
por um viajante verificado
Publicado em 14 de nov de 2023
Water damage, the water en el shower is brown, i never come back, and the staffing is terrible
por um viajante verificado
Publicado em 10 de nov de 2023
Dirty water in the shower, really bad breakfast just bread and coffe, 1 day no water, never clean the room, so for $85 the night is really expensive
por um viajante verificado
Publicado em 1 de out de 2023
por um viajante verificado
Publicado em 24 de set de 2023 na Hotels
por um viajante verificado
Publicado em 5 de set de 2023
Comentário de Administração do hotel
17 de out de 2023 por GM,Administração do hotel
Dear Guest,Thank you so much for reviewing our property and sharing your feedback.
por um viajante verificado
not great, would probably not stay again
Publicado em 27 de ago de 2023 na Hotelshad trouble both with checkin and checkout with no one being around. this became a problem in the AM.. our son got sick (from anxiety) in the middle of the night and threw up. i rinsed the sheets myself and noticed stains on the matress protector and matress on the side of the bed i was on, not my son. rinsed the sheet out myself. was to tell the front desk in the morning, but no one was around to tell.
after my wife got a call about a charge for damage the next day, we stopped back at the hotel and explained the stains were there, and on the wrong side of the bed from where my son threw up anyway. in the end, they ended up concluding to charge us 50$ for a pillow and cover (not sure if it was a pillow cover or a matress cover, it wasnt specified in the note). this for "damage" caused by our son (to the pillow anyway?) unfortunately getting sick. we did not intentionally cause damage, it was an unavoidable accident, and yet they charge us for it.
it just ended up feeling as if they were looking for ways to make extra money by charging people for "damage" that they didnt cause, and excessive amounts for unfortunate illness. we've had things happen before but never once has a hotel had the guts to charge us for something like this. very sad. breakfast was very disappointing, hotel did not look like pictured.
Comentário de Administração do hotel
27 de ago de 2023 por GM,Administração do hotel
Dear Guest,We are very sorry for not having comfortable stay, We tried our best to serve you top of our standards.As per the above feedback, seems like few things was verified and mentioned over the phone.During check-in we did not found any issues as in the morning the staff was there and they were working. As you did not ask or call from the desk for service.We charged you for accidental damage was not normal or usual happened, where we tried our best and try to recover our minimal cost.
por um viajante verificado
Publicado em 25 de ago de 2023
Fleas in the room and around the property also the staf dont speak inglish
Comentário de Administração do hotel
25 de ago de 2023 por GM,Administração do hotel
Juan,We are sorry for your uncomfortable stay, Fleas might come if you open the window whole time.We have our all staff speaks english and other languages. After your check-out we found yellow food stain on bath towels, hand towel which we have thrown because the stain did not came out and we let you go without charged you.
