Classificações com base em 229 avaliações verificadas
4,1 Limpeza do quarto
4,2 Serviço e equipe
3,8 Conforto do quarto
3,8 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 27 de mar de 2024
The property was ok
por um viajante verificado
Publicado em 18 de fev de 2024
Fast check in. Wonderful location. Rooms ready when needed. Any requests taken care of immediately. Terrific light breakfast. Great coffee.
Comentário de Administração do hotel
18 de fev de 2024 por nil,Administração do hotel
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and that our location, service, and amenities met your expectations. We always strive to ensure our guests have a comfortable and memorable experience. Your satisfaction is our priority, and We hope to welcome you back for another fantastic stay in the future
por um viajante verificado
Publicado em 13 de fev de 2024
Nice place for a quick stay in the area. Many restaurants in the area as well.
Comentário de Administração do hotel
17 de fev de 2024 por Owner,Administração do hotel
Thank you Brett for your feedback. We look forward to the opportunity of hosting you again in the future
por um viajante verificado - Saukville
Publicado em 7 de dez de 2023
Very clean, comfortable and quiet....staff was gracious and friendly as well. Great place to stay when in the area for business.
Comentário de Administração do hotel
7 de dez de 2023 por nil ,Administração do hotel
Dear janel,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel very clean, comfortable, and quiet. Our team strives to provide a welcoming environment, and it's heartening to know that our staff's gracious and friendly service left a positive impression on you.We're thrilled to be your preferred choice for business stays in the area, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved or any areas where we can further enhance your experience, please feel free to let us know.Safe travels, and we appreciate your patronage!
por um viajante verificado
Publicado em 3 de dez de 2023 na Hotels
Comentário de Administração do hotel
6 de dez de 2023 por Management,Administração do hotel
Dear Susan,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team works hard to ensure our guests have the best possible stay, and it's very rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.
por um viajante verificado
Publicado em 3 de dez de 2023 na Hotels
Dirty room! Lady bugs all over. Staff wasn’t wearing shoes. Beds are more than 20 years old and the thinnest blanket on bed. Rooms were so cold!
Comentário de Administração do hotel
6 de dez de 2023 por Management,Administração do hotel
Dear Alexandra,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. We check everything in the room and there is not any type of bugs. Also we take good care for cleanliness As you can see our cleaning reviews our housekeeping put way too much effort for clean each rooms. Our staff is expected to adhere to a high standard of professionalism, including wearing appropriate footwear. We will remind and reinforce our dress code policies to ensure a more comfortable and hygienic environment for our guests. Thank you for staying with us.
por um viajante verificado
Okay, but NOT Great
Publicado em 30 de nov de 2023 na HotelsProperty has been remodeled and room was nice, however the bathroom was very aged and fixtures yellowed. The beds were the hardest most firm bed you have ever felt, not for us. Breakfast was toast and bagels, far less than we expected based off of description.
Comentário de Administração do hotel
30 de nov de 2023 por patel,Administração do hotel
Dear Gregory foltz ,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the remodeled room and are pleased to hear that you found it nice. However, we sincerely apologize for any disappointment you experienced with the bathroom and the firmness of the beds.Your comments about the bathroom fixtures and the condition of the beds are valuable to us, and we will certainly address these concerns with our team to ensure improvements are made. We understand the importance of a comfortable stay, and we regret if we fell short of your expectations in this regard.Regarding breakfast, we apologize that it did not meet your expectations. Your feedback is crucial, and we will review our offerings to ensure they align with the expectations set by our description. We appreciate your honesty, as it allows us to make necessary adjustments and improvements.We genuinely value your input and would welcome the opportunity to make things right.Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for a more satisfying experience in the future.
por um viajante verificado
Publicado em 22 de out de 2023 na Hotels
Comentário de Administração do hotel
22 de out de 2023 por manager,Administração do hotel
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team works hard to ensure our guests have the best possible stay, and it's very rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for how we can make your next visit even better, please feel free to share. We appreciate your feedback
por um viajante verificado
Publicado em 21 de out de 2023
It was not what we expected. Rooms Smelled and the window covering was ripped in several places.
Comentário de Administração do hotel
22 de out de 2023 por Manager,Administração do hotel
dear Stuart, I'm sorry to hear about your experience.we also offer you different room but you were expecting more than you were paying. you told us if i m alone i can stay in that room but my wife dint like that room. so, what is the meaning of this review?we already refund you full amount at that time because you don't like room. after you left we checked room there was nothing wrong in that room also, you were taking our both key with you. so we lost because we couldn't rent the room. and we called you three times for return the room keys so you got mad and you posted wrong review.
por um viajante verificado
Publicado em 15 de out de 2023
Property is a little dated, in a good way. Back to basics! It was clean, very close to shopping. Staff was excellent!
Comentário de Administração do hotel
15 de out de 2023 por patel,Administração do hotel
Thank you for your feedback! We appreciate your perspective on the property's classic charm and its clean, convenient location. Our dedicated staff always strives to provide excellent service. We hope to welcome you back in the future for another wonderful stay!