Classificações com base em 148 avaliações verificadas
4,1 Limpeza do quarto
4,1 Serviço e equipe
4,0 Conforto do quarto
3,9 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado - Kansas City
Publicado em 21 de fev de 2024
Property under going remodel and feels it needed a little more time to finish. First room didn’t have working lights. Staff was very friendly.
Comentário de Administração do hotel
5 de mar de 2024 por Nancy Y.,Administração do hotel
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
por um viajante verificado
Publicado em 12 de fev de 2024
Very reasonable price, newly remodeled,comfortable bed.
Comentário de Administração do hotel
12 de fev de 2024 por General Manager,Administração do hotel
We're super glad you enjoyed your stay! Hope to see you again soon! We'll leave the light on for you!
por um viajante verificado
Publicado em 1 de fev de 2024
por um viajante verificado
Terrible place
Publicado em 6 de jan de 2024 na HotelsThe rooms were trash all over the floorsand the beds had no sheets on them and the toilet was stopped up. I had to cancel my reservation and stay somewhere else.they said they would refund me but the charged me a second time days later never giving me a refund for the 1st time.
Comentário de Administração do hotel
16 de jan de 2024 por Nancy Y.,Administração do hotel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
por um viajante verificado
Publicado em 4 de dez de 2023 na Orbitz
The stool was filthy. The first room had a large amount of poop under the stool seat and pee on the stool rim. I asked for a second room and it had the same thing. The second room had a fresh stain on the sheet. The property was nice enough and there was a great restaurant next door but the bathroom and linen were filthy.
Comentário de Administração do hotel
7 de dez de 2023 por Brand Experience Team,Administração do hotel
Hi Bob,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
por um viajante verificado
Publicado em 25 de nov de 2023
por um viajante verificado
Could Have Been Better
Publicado em 20 de nov de 2023 na HotelsI chose this hotel because of the Retro decorated lobby in the pictures but I learned when I arrived that the Retro pictures are not current. The hotel is in a renovation project that was nowhere near complete. My room had 25% of the curtains falling off the rack; I had to try to put them back on the wall without any connectors. The bed did not have any top sheet or bedspread. Their washing machine was broken and they had just gotten it fixed that day so I didn't get my towels until 7:00 PM. The hall from the parking lot to the rooms was not locked. On the Pro Side, the room was clean, quiet and in a safe location and the price was way below their competitors. For a One Night stay, I would stay there again but for a 7 Night stay, I would look into staying somewhere else.
Comentário de Administração do hotel
26 de nov de 2023 por General Manager,Administração do hotel
Hello, I am sorry this happen to you!
por um viajante verificado
Publicado em 22 de out de 2023 na Hotels
Comentário de Administração do hotel
23 de out de 2023 por General Manager,Administração do hotel
I apologize that you did not enjoy your stay with us. We always strive to improve our services and will do everything we can to fix the issue.
por um viajante verificado
Publicado em 21 de out de 2023
Property management need training . The environment is in bad shape. Nothing would make me stay here ever again. Bathroom had bugs dead on floor. Light shade was on top of vanity. Towel not washed and smell dirty. No soap. People yelling at night. Doors being slammed all night. Management would not to do anything about it. Just overall this location has won the worst of the worst.
Comentário de Administração do hotel
23 de out de 2023 por General Manager,Administração do hotel
Thank you for your feedback, Erasmo. I am sorry that you did not have a great stay with us. We will get these issues resolved. Have a great day!
por um viajante verificado
Publicado em 10 de out de 2023 na Hotels
Arrived to find nobody at the desk. Had to call. Was told no rooms available even though I reserved and paid for a room. Was told I could have a room but it didn’t lock. Overall terrible experience.
Comentário de Administração do hotel
13 de out de 2023 por GM,Administração do hotel
I apologize that you had a terrible stay and will check into these issues.
