Classificações com base em 86 avaliações verificadas
3,2 Limpeza do quarto
3,7 Serviço e equipe
3,6 Conforto do quarto
3,0 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 14 de abr de 2024
Okay for a quick night sleep
Comentário de Administração do hotel
15 de abr de 2024 por Sara,Administração do hotel
Hello Jeff,Thank you for your feedback. We are glad you found our hotel suitable for a quick night's sleep. If there is anything specific we can improve on to make your next stay even better, please let us know.We appreciate your review and hope to have the pleasure to welcome you back.Warm Regards!Sara DrammehGuest Relations Associate
por um viajante verificado
Publicado em 19 de mar de 2024
The place served its purpose but, the room was dirty. There was used snus on the floor, black long hairs in the bathroom, nothing was swept. The tub looked dirty so, I took a shower in flip flops. We asked for a non-smoking but, was given a smoking room that smelt musky. What was wonderful was the staff was very kind and accommodating. We arrived early and they graciously allowed us to check in so we could hurry to my grandmother’s visitation service.
Comentário de Administração do hotel
19 de mar de 2024 por Sara,Administração do hotel
Hello Amber,Thank you for sending us a review regarding your experience at Quality Inn. We are thrilled to hear that you found our staff accommodating.We sincerely apologize for the condition of your room. We do not compromise hygiene. I have forwarded your complaint to management and rest assured the issue will be addressed immediately.I hope you consider staying with us again so that we can have another chance to properly host you in the future.Warm Regards!Sara DrammehGuest Relations Associate
por um viajante verificado
Publicado em 18 de mar de 2024
Needs updated. Pool fixed for guests , which we were told by Expedia it was usable and it hasn't been in working condition according to staff.
Comentário de Administração do hotel
18 de mar de 2024 por Sara,Administração do hotel
Hello Sandi,I'm sorry to hear that you were disappointed with the pool during your recent stay at our property. We understand how frustrating it can be to have access to amenities that are not in proper working order. We appreciate your feedback and will make sure to address this issue with our staff to ensure that future guests are informed about the current status of the pool. We hope that despite this inconvenience, you were still able to enjoy your stay with us and we look forward to welcoming you back in the future.Warm Regards!Sara DrammehGuest Relations Associate
por um viajante verificado
Publicado em 6 de fev de 2024
Staff very helpful and friendly.
Comentário de Administração do hotel
6 de fev de 2024 por Sara,Administração do hotel
Hello Charles,Thank you for acknowledging the friendliness and helpfulness of our staff.At Quality Inn, we ensure our guests have a superior experience during their stay.Thank you for choosing us, we look forward to hosting you again soon.Warm Regards!Sara DrammehGuest Relations Specialist
por um viajante verificado
Publicado em 20 de jan de 2024
Good
Comentário de Administração do hotel
22 de jan de 2024 por Sara ,Administração do hotel
Hello April, Thank you for taking the time to leave us a review regarding your recent stay at our hotel.It is always a pleasure to receive positive feedback. We appreciate your business and look forward to welcoming you again soon.Best Regards!Sara Drammeh.Guest Relations Specialist
por um viajante verificado
Publicado em 17 de jan de 2024
Better
Comentário de Administração do hotel
17 de jan de 2024 por Sara,Administração do hotel
Hello,Thank you for choosing our hotel. We appreciate your feedback regarding your stay with us.We will want to know if you had any dissatisfaction while staying with us.As a hotel, we take pride in providing our guests with a comfortable stay.We look forward to hosting you again soon.Best Regards!Sara Drammeh,Guest Relations Specialist
por um viajante verificado
Publicado em 7 de dez de 2023
I want a refund, there was bugs and when I said something about them the lady at the front desk said “ oh, well the exterminators were just here so there shouldn’t be anymore”. Absolutely disgusting.
Comentário de Administração do hotel
21 de dez de 2023 por Phatima,Administração do hotel
Hello Johnathan,I'm truly sorry to hear about your experience during your stay, and I sincerely apologize for any inconvenience you encountered. Your comfort and satisfaction are our top priorities, and it's disheartening to learn about the presence of bugs in your room.Once again, I apologize for the unpleasant experience you had, and we appreciate your bringing it to our attention.Sincerely,
por um viajante verificado
Publicado em 3 de dez de 2023 na Hotels
Nice place. Great people. Good breakfast.
Comentário de Administração do hotel
21 de dez de 2023 por Phatima,Administração do hotel
Hello Thomas,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our place nice, our staff great, and enjoyed the breakfast. Your kind words mean a lot to us, and we appreciate your feedback. We look forward to the pleasure of welcoming you back for another great stay.Best regards,
por um viajante verificado
Publicado em 3 de dez de 2023 na Hotels
Comentário de Administração do hotel
21 de dez de 2023 por Phatima,Administração do hotel
Hello,Thank you for taking the time to share your feedback with us, and we appreciate your honesty with a 4/10 review. We're sorry to learn that your experience did not meet your expectations. Your feedback is valuable, and we want to ensure that any areas needing improvement are promptly addressed.Thank you for choosing us, and we look forward to the possibility of welcoming you back.Sincerely,
por um viajante verificado
Publicado em 26 de nov de 2023
My son locked the bathroom door and when I went to the desk for help she said they couldn’t do anything until the maintenance came. I asked to use the bathroom and the lady told me to go to the gas station across the street
Comentário de Administração do hotel
21 de dez de 2023 por Phatima,Administração do hotel
Hello Barbara,I sincerely apologize for the inconvenience you and your son experienced during your stay. It is disheartening to hear that you were faced with a locked bathroom door and received an unsatisfactory response from our staff.Your feedback is crucial to us, and I assure you that we will investigate this matter to prevent similar occurrences in the future.I apologize for the inconvenience and the discomfort you experienced, and I want to assure you that we will take corrective measures to improve our services.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,
