Classificações com base em 314 avaliações verificadas
4,3 Limpeza do quarto
4,4 Serviço e equipe
4,3 Conforto do quarto
4,1 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 9 de abr de 2024
Comentário de Administração do hotel
11 de abr de 2024 por Hotel Manager ,Administração do hotel
Dear Kevin,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
por um viajante verificado
Publicado em 29 de mar de 2024
The location of the hotel was easy to find, just off of 2 major highways in the area. The cleanliness of the hotel was good, as well as the quality of the room. In addition, the breakfast in the morning had a good variety and convenient times.
Comentário de Administração do hotel
30 de mar de 2024 por Hotel Manager ,Administração do hotel
Dear Michael,Thank you for your positive feedback. We're thrilled to hear that you found our hotel's location convenient and easy to find, as well as the cleanliness and quality of the room to your satisfaction. Providing a comfortable and welcoming environment for our guests is our top priority. It's great to know that you enjoyed the variety and convenience of our breakfast offerings as well. We hope to welcome you back for another enjoyable stay in the future! Sincerely, Hotel Manager
por um viajante verificado
Publicado em 16 de mar de 2024
Comentário de Administração do hotel
18 de mar de 2024 por Hotel Manager ,Administração do hotel
Dear Darryl,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
por um viajante verificado
Publicado em 5 de mar de 2024
Excellent experience
Comentário de Administração do hotel
6 de mar de 2024 por Hotel Manager ,Administração do hotel
Dear Michael,Thank you for sharing your excellent experience with us! We are thrilled to hear that you had a positive stay. Providing exceptional service and creating memorable experiences for our guests is our ultimate goal, and it's gratifying to know we succeeded during your visit. Your feedback is invaluable to us, and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Sincerely, Hotel Manager
por um viajante verificado - Omaha
Publicado em 3 de mar de 2024
Very clean and easily accessible.
Comentário de Administração do hotel
3 de mar de 2024 por Jonique Barnett,Administração do hotel
Dear Deborah, Thank you for taking the time to leave a review! We appreciate your feedback. We are glad you enjoyed your stay and we hope you stay with us again soon!
por um viajante verificado
Publicado em 2 de mar de 2024
Comentário de Administração do hotel
23 de mar de 2024 por Hotel Manager ,Administração do hotel
Dear Mike,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again.Sincerely, Hotel Manager
por um viajante verificado - Carpentersville
Publicado em 3 de fev de 2024
Comentário de Administração do hotel
5 de fev de 2024 por Hotel Manager,Administração do hotel
Dear David,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
por um viajante verificado
Publicado em 21 de jan de 2024
Comentário de Administração do hotel
22 de jan de 2024 por Hotel Manager,Administração do hotel
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
por um viajante verificado
Publicado em 9 de jan de 2024 na Travelocity
Pool was out of service. And the drapes don’t close. Seems like a privacy issue, and the driveway lighting glares right in.
Comentário de Administração do hotel
9 de jan de 2024 por Hotel Manager.,Administração do hotel
Dear Tina,Thank you for your kind feedback. We sincerely apologize for the inconvenience you faced during your stay. We're addressing the pool issue and the concerns with the drapes and driveway lighting to ensure improvements. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide a more satisfying experience on any future visits. Sincerely, Hotel Manager
por um viajante verificado
Publicado em 22 de dez de 2023
Comentário de Administração do hotel
25 de dez de 2023 por Hotel Manager,Administração do hotel
Dear Larry,Thanks for the stay and great feedback by giving us a 5 rating. It is encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
