Dear Nanni B,We very much appreciate your kind comments and your wonderful ratings.We will be sure to share your feedback with the management.As it is our hope that you will give us the opportunity to serve you again in the near future. Warmest Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Kiara Jean,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing to see you again.Loving wishes, Kiara!Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Jerry,It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We cannot wait to host you again!Loving Greetings,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Esperanza,We feel privileged, since from all the hotels you chose us and you had a fantastic stay.Thank you very much, we will forward your suggestion.Hoping you visit us again.Loving wishes!Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Marina Rodríguez Fernando,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to welcoming you again soon, Marina.Thank you very much!Kindest wishes,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Tina,Thank you for your comment,We are sorry to hear that you left with those feelings about our facilities.While we appreciate your appreciation for our great housekeeping team, we are sorry to hear about the inconvenience of the air conditioning.Please be assured that we have recorded your concerns and will pass them on to the appropriate departments so that we can continually improve.We would welcome the opportunity to welcome you back to one of our facilities and present you with the wonderful experience that we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Miguel Benavidez,We are thrilled to know you enjoyed your stay.Thank you very much for being our guest.Have a beautiful day!Wishing to see you again very soon, Miguel.Caring Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Ashley,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know that you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Russell,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority.Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Apreciado Fausto,Qué alegría leer su maravillosa valoración, pues, nos alegramos mucho de conocer que haya disfrutado tanto de nuestro alojamiento.Ya sabe dónde encontrarnos en sus siguientes visitas. Ojalá nos vuelva a elegir una vez más.Cordialmente, Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Dora Maria,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Francisco,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear christopher i,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Erika,Thank you so much for your nice words and for the rating! We are most pleased that you had a great vacation with us! We look forward to welcoming you back.With our best wishes we remain, Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Kasha,Thank you very much for choosing us!It is wonderful when we read the feedback of our beautiful guests and learn they liked their stay.Looking forward to hosting you again soon.Loving wishes, Kasha!Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Kate,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much, Kate.We hope you will come back soon!Kindest Greetings!Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Lazeria Kierra,Thank you very much, first of all, for choosing to spend a few days in our company.We are honoured to have been your hosts and to receive your kind comments.We look forward to the opportunity to welcome you back in the not too distant future.Yours faithfully,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Juan,We wish to thank you on behalf of our lovely staff team.It is wonderful to read that you had a fantastic time and enjoyed your holiday!We would be very happy to welcome you again and we wish you a brilliant day.Warmest Greetings, Juan!Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Lori,Our staff feel rewarded when reading such positive feedbacks. We will forward your feedback to the personnel, they will be delighted to read your evaluation.Thank you very much, nevertheless, we take note for improvements.We look forward to working for you again soon.Have a wonderful day!Warmest Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Maci,We really thank you for your lovely remarks.And it is very rewarding to read you enjoyed your stay We cannot wait to host you again soon, Maci!Caring Greetings,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Londynn,Thank you very much for your sharing your fantastic review.We are very happy to learn that you enjoyed your holiday, that is what we work for, it is rewarding to read we did a good job.We really look forward to welcoming you again soon, Londynn!Kindest Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Marilu,We really thank you for your lovely remarks.And it is very rewarding to read you enjoyed your stay We cannot wait to host you again soon, Marilu!Caring Greetings,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Tianna,Thank you for sharing your thoughts with regards to your recent stay.We are very sorry to learn that you were disappointed with your stay at our hotel.We will inform the different departments.We hope you are not deterred from choosing to stay with us again in the future and to give us the chance to provide you with the excellent level of customer service that we pride ourselves in delivering.Best Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Kacey,We are so pleased to read that your experience was a positive one.Our team do their best to make every guest’s stay memorable, we take note of your observations and we will continue working to improve our services.Thank you for choosing us!We really look forward to welcoming you again soon.Kindest wishes,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear David,we appreciate you taking the time to share your review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Rebecca Anne-Coolidge,Your fabulous ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We will pass on your great evaluation to our beautiful staff!Thank you very much.Wishing you a beautiful day, Rebecca.Caring Regards,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Demetrie Lamont,We are thrilled your time with us was good.We endeavour to go above and beyond to ensure our guests have a memorable experience. Thank you very much!Hoping you visit us again very soon.Warmest Greetings, Demetrie,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager

Dear Jessica,We sincerely appreciate your kind words.Your review deeply motivates us to persevere on our journey and we eagerly anticipate the opportunity to welcome you back to any of our facilities to provide you with another exceptional experience.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace Baja CaliforniaOnline Reputation Manager