Classificações com base em 1.369 avaliações verificadas

3,4 de 5
3,5 Limpeza do quarto
3,6 Serviço e equipe
3,9 Conforto do quarto
3,3 Condição do hotel
Avaliações verificadas da Expedia
1 de 5
por um viajante verificado

Publicado em 18 de abr de 2024
Took 15 minutes for anyone to even come to desk to help us, elevator didn’t work, A/C so noisy had to shut off. Stains everywhere in room. Dirty in room. Hole in ceiling in bathroom , too much to list
4 de 5
por um viajante verificado

Publicado em 16 de abr de 2024
I like the room design which includes a couch with a pullout bed in the rooms. Would like to see them improve the Wi-Fi access as I was at the back of the hotel and could not get connected to their "free" Wi-Fi amenity the entire stay, even with following the suggestions of the front desk staff. Will most likely stay here again but will be requesting a room closer to the front of the hotel where the Wi-Fi signal is stronger.
Comentário de Administração do hotel
16 de abr de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again
3 de 5
por um viajante verificado

Publicado em 14 de abr de 2024
You can tell the property was once a nice high end place to vacation. Unfortunately, the years have not been too kind. The rooms were adequate, beds were comfortable, and the room was relatively clean. But they would definitely benefit from a renovation. The AC in many of the rooms worked, but not terribly well and did not work at all in at least one of the 5 rooms we rented for our team's stay. Overall, it was a decent property for the price we paid, and has a ton of potential to be very nice. Currently though, it is just a bit shabby.
Comentário de Administração do hotel
16 de abr de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites
2 de 5
por um viajante verificado

Publicado em 14 de abr de 2024
Comentário de Administração do hotel
16 de abr de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites
5 de 5
por um viajante verificado

Publicado em 13 de abr de 2024
Comentário de Administração do hotel
16 de abr de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again
2 de 5
por um viajante verificado

Publicado em 13 de abr de 2024
The shower not working properly
Comentário de Administração do hotel
13 de abr de 2024 por dt,Administração do hotel
Sorry for the inconvenience during your stay, we will improve the hotel service
1 de 5
por um viajante verificado

Publicado em 12 de abr de 2024
There were multiple people living in the hotel, bags of dirty clothes sitting in walk ways, garbage piled up, room smelled like bug spray, beds were extremely hard, no tv in the couch area just a hole in the wall where it looked like someone stole the tv. Elevator reeked of smoke to the point we took the stairs. Definitely would not stay again.
Comentário de Administração do hotel
13 de abr de 2024 por dt,Administração do hotel
Sorry for the inconvenience during your stay, we will improve the hotel service
3 de 5
por um viajante verificado

Publicado em 10 de abr de 2024
Comentário de Administração do hotel
13 de abr de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites
1 de 5
por um viajante verificado

Publicado em 9 de abr de 2024
Dirty linen, dirty carpet, just dirty over all
Comentário de Administração do hotel
9 de abr de 2024 por dt,Administração do hotel
Sorry for the inconvenience during your stay, we will improve the hotel service
1 de 5
por um viajante verificado

Publicado em 9 de abr de 2024
This property was filthy, they put me in a room that I did not reserve, the elevators didn’t work, the towels were dirty, the blankets were dirty. Everything in general was not good.
Comentário de Administração do hotel
9 de abr de 2024 por dt,Administração do hotel
Sorry for the inconvenience during your stay, we will improve the hotel service