Classificações com base em 991 avaliações verificadas

3,8 de 5
4,0 Limpeza do quarto
4,0 Serviço e equipe
4,0 Conforto do quarto
3,8 Condição do hotel
Avaliações verificadas da Expedia
1 de 5
por um viajante verificado

Publicado em 15 de abr de 2024
Comentário de Administração do hotel
17 de abr de 2024 por Melissa A.,Administração do hotel
We truly apologize for any inconvenience throughout your stay. If you don't mind giving us a little feedback, we would really appreciate it.
4 de 5
por um viajante verificado

Publicado em 24 de mar de 2024
This is a very secluded peaceful retreat! We really enjoyed it. The property could use some work but overall provided a very nostalgic feel. Will be visiting it again.
Comentário de Administração do hotel
24 de mar de 2024 por Mary V. ,Administração do hotel
We truly appreciate your rating. We hope to have you back soon.
2 de 5
por um viajante verificado

Publicado em 25 de fev de 2024
This property has so much potential. Unfortunately they have not maintained it. Water leaks that were not taken care of properly, mold, AC not working in multiple rooms. Ceiling tiles half way open through out the resort. I can see why the ritz closed the doors on this place. SO much potential, poor management. 1 star for everything except the views.
Comentário de Administração do hotel
26 de fev de 2024 por Melissa A.,Administração do hotel
The experience you have detailed is certainly not the one we want any of our guests to have at our hotel Lake Las Vegas. Please accept our apologies for falling short of expectations and be assured that we will be looking to rectify these shortcomings based on your feedback.
5 de 5
por um viajante verificado - Henderson

Publicado em 24 de fev de 2024
I absolutely love Lake Las Vegas and the Hilton hotel is a nice and great place to stay! We went for a couples massage at the Ravella Spa, the Therapysts were great! Can’t wait to go back!
Comentário de Administração do hotel
24 de fev de 2024 por Mary V.,Administração do hotel
We truly appreciate your rating. Thank you for choosing our hotel and we hope to see you soon.
4 de 5
por um viajante verificado

Publicado em 20 de fev de 2024
It’s a beautiful resort and the staff is fantastic. I hope that the lagoon gets fixed and the pool opens up soon.
Comentário de Administração do hotel
20 de fev de 2024 por Mary V.,Administração do hotel
Thank you for taking the time out of your day to share your rating with us. We appreciate your kind words. Yes, the pool will be open on March1st. we hope to have you visit us again.
4 de 5
por um viajante verificado

Publicado em 19 de fev de 2024
Comentário de Administração do hotel
20 de fev de 2024 por Mary V. ,Administração do hotel
Thank you for taking the time out of your day to share your rating with us. We appreciate you choosing our hotel and hope to have you visit us again.
4 de 5
por um viajante verificado

Publicado em 19 de fev de 2024
Lovely hotel. Nothing really to complain about except for maybe the bathtub size and the fact that I couldn’t take a bath due to the scorching hot water. Other than that I really enjoyed my stay.
Comentário de Administração do hotel
20 de fev de 2024 por Mary V.,Administração do hotel
Thank you for taking the time out of your day to share your rating with us. We appreciate you choosing our hotel and hope to have you visit us again.
4 de 5
por um viajante verificado

Publicado em 14 de jan de 2024
Comentário de Administração do hotel
4 de fev de 2024 por Melissa A.,Administração do hotel
Thank you so much for giving us a score of 4 out of 5. We are delighted to know that you enjoyed your stay at our property.
5 de 5
por um viajante verificado

Publicado em 8 de jan de 2024 na Hotels
Very nice and comfortable hotel with amenities a reasonable distance from the Strip for those seeking a quite, relaxing stay.
Comentário de Administração do hotel
13 de jan de 2024 por Melissa A.,Administração do hotel
Thank you for taking the time of your review. We really are happy that you did enjoy your stay with us and giving us a 10/10 rating. We hope to see you again on your future stays. Have a good evening.
2 de 5
por um viajante verificado - VALENCIA

Publicado em 4 de jan de 2024
Had a few time with my in-laws, but had some challenges with the hotel
Comentário de Administração do hotel
13 de jan de 2024 por Melissa A.,Administração do hotel
Thank you for taking the time of your day to fill out this survey. We do apologize for any inconvenience of your stay. Have a good evening.