Classificações com base em 235 avaliações verificadas

4,1 de 5
82% dos hóspedes recomendam
4,1 Limpeza do quarto
4,4 Serviço e equipe
4,2 Conforto do quarto
3,7 Condição do hotel
Avaliações verificadas da Expedia
5 de 5
por um viajante verificado

Publicado em 12 de nov de 2019
The view and the setting were amazing. To be able to wake up each day and look out over the water like that was so cool
Comentário de Administração do hotel
13 de nov de 2019 por French Country Inn,Administração do hotel
Thank you so much for your kind review :) We hope to see you again soon!
4 de 5
por um viajante verificado

Publicado em 10 de nov de 2019
Comentário de Administração do hotel
11 de nov de 2019 por French Country Inn,Administração do hotel
Thank you for staying with us :) If there is anything we can do to make your stay better next time, please let us know!
4 de 5
por um viajante verificado

Publicado em 31 de out de 2019
Comentário de Administração do hotel
4 de nov de 2019 por French Country Inn,Administração do hotel
Thank you so much for staying with us! We are happy to hear that you enjoyed your stay! Please reach out if there is anything that we can do to help.
4 de 5
por um viajante verificado - Algonquin

Publicado em 13 de out de 2019
Location on the water was the best. Very easy check-in and check-out.
Comentário de Administração do hotel
14 de out de 2019 por French Country Inn,Administração do hotel
Thank you so much for your kind words! We hope to see you again soon :)
5 de 5
por um viajante verificado - Chicago

Publicado em 13 de out de 2019
This property is charming and quaint. We loved thermometer, balcony and the main lobby. The breakfasts were delectable and offered plenty of choices.
Comentário de Administração do hotel
14 de out de 2019 por French Country Inn,Administração do hotel
Thank you so much for your kind words! We have shared your review with our hotel and restaurant staff! We hope to see you back soon :)
5 de 5
por um viajante verificado - Nekoosa

Publicado em 13 de out de 2019
Beautiful!!! Room was adorable, view incredible and staff was polite and friendly.
Comentário de Administração do hotel
14 de out de 2019 por French Country Inn,Administração do hotel
Thank you so much for your kind words :) We have shared your review with our front desk staff! We hope to see you back soon!
2 de 5
por um viajante verificado

Publicado em 11 de out de 2019
Comentário de Administração do hotel
14 de out de 2019 por French Country Inn,Administração do hotel
We are sad to hear that your experience was less than satisfactory; our new ownership is dedicated to making necessary renovations and guest experience changes to ensure that every guest enjoys their stay. Comments go a long way in our mission to provide this for the community. If there is anything that we can do to improve or help you personally, please do not hesitate to reach out.
3 de 5
por um viajante verificado

Publicado em 7 de out de 2019
The room we booked looked very different than the room we got. The pictures shown were very updated and our room was not at all. We changed rooms and in both the "fire place" did not work.
Comentário de Administração do hotel
9 de out de 2019 por French Country Inn,Administração do hotel
Hi - we are saddened to hear that you felt the room pictures did not match what you saw during your stay. Those pictures were taken by a professional photographer who brightened the pictures, but everything else should have been exactly how you saw it. Regarding the fireplace, we have been notified of these issues recently and are actively working on getting those ready-to-go for the winter time.
2 de 5
por um viajante verificado - Elk River

Publicado em 1 de out de 2019
Property was poorly maintained: exterior door to the room had a two inch gap under it and only a push button lock for security. Bathroom was grubby. Paint and trim in the room was damaged..... Breakfast was extremely suspect: there were only cold options, the “pastry” was stale, the fruit was bruised or showing signs of rot. There was a chartuterie tray of meats and some kind of cheese that was inedible
Comentário de Administração do hotel
2 de out de 2019 por French Country Inn,Administração do hotel
Hi - we are saddened to hear that you had a less than acceptable experience at our Inn. While we are confused about the comment regarding our exterior doors, please rest assured that we do weekly room checks to ensure the safety of our guests, and will continue to do these checks so that issues like what you mentioned do not come up. Moreover, we will certainly have it repaired for you during your next visit :) Regarding the damages to the room, we understand that there are minor details to touch up in certain units and we are actively working to repair those - the property was neglected for quite some time, and our management team (taking over a few months ago) is working tirelessly to make these repairs so that paying guests feel like they are getting the most value. Your comments regarding breakfast will definitely be shared at our weekly board meeting tomorrow - we are actively discussing how we can appeal to every caliber of guest, and your comments will certainly help us improve. If you do end up giving us another chance to house you, please be proactive to inform us of any issues so that we can get you switched to another room, block off your room for future guests, and begin making necessary updates. Thanks again!
4 de 5
por um viajante verificado

Publicado em 30 de set de 2019
Older property, liked the location, walls are a bit thin.
Comentário de Administração do hotel
2 de out de 2019 por French Country Inn,Administração do hotel
Thank you for giving us the opportunity to house you during your visit to Lake Geneva! Please note that we are actively working on remodeling the property this winter and are moving to have a new experience for you by summer of next year! Stay up to date with us on our Facebook page @frenchcountryinn :) Thanks again for staying with us!