Classificações com base em 78 avaliações verificadas
3,9 Limpeza do quarto
3,5 Serviço e equipe
4,0 Conforto do quarto
3,7 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 4 de mar de 2020
por um viajante verificado
Publicado em 12 de fev de 2020
Muy bien para el precio..nos han dado un upgrade porque no habia una habitacion libre con cama de matrimonio..una suite para nuestra estancia
por um viajante verificado
Publicado em 14 de jan de 2020 na Hotels
Wifi on ihan surkea!! Muuten ihan hyvä hotelli
por um viajante verificado
Publicado em 25 de nov de 2019 na Hotels
Ok
Comentário de Administração do hotel
22 de jan de 2020 por Aspira Samui,Administração do hotel
Thanks for staying with us. We appreciate your feedback!
por um viajante verificado
Publicado em 22 de jun de 2018 na Hotels
Comentário de Administração do hotel
27 de jun de 2018 por floppy,Administração do hotel
Thank you for interesting in Aspira Samui
por um viajante verificado
Best value for price I have ever seen
Publicado em 27 de mai de 2018 na HotelsBy far the best value for money I had two aircorns and the very big and unique swimming pool with glas on the one side was a treat The service was very good and they even have a free taxi to sertain locations I have booked several hotels in Thailand with more or less the same budget and this hotel stood like a pole above water Lovely buffet breakfast with many dishes to choose from I hoghly recommend this hotel, you won't be dissapointed
Comentário de Administração do hotel
27 de jun de 2018 por floppy,Administração do hotel
Thank you for choosing Aspira Samui
We are glad to have you here with us. And hope to welcome you in the next time.
por Maliwan
Publicado em 12 de dez de 2017 na Hotels
Comentário de Administração do hotel
15 de dez de 2017
Dear Khun Maliwan,
A warm greetings from Aspira Samui
Thank you very much for your time sharing your stay experience on Agoda Reviews.
We are very pleased to learn that you have enjoyed many aspects of your stay, and once again, thank you for your feedback and we very much look forward to welcoming you back again and again at Aspira Samui in the near future.
Sincerely yours,
Kris Priyajana.
Hotel Manager
por um viajante verificado - Montreal
We got our room, but we left for another hotel
Publicado em 25 de set de 2017Unless you have a car, this hotel is very far from the main attractions. On Expedia, it's written that Aspira offers free area and Shopping shuttle. However, it has only 3 departures, it only goes to Chaweng Beach under reservation and no return (you have to return by taxi), It's even dangerous to walk since there are no sidewalk. We booked for a king size bed room, but we got 2 twin beds and we're told to put them together to get a bigger bed. Also, On the same day of the arrival we've booked to go to another hotel. This places is not recommended if you're planning to walk to get to places.
Comentário de Administração do hotel
1 de nov de 2017 por Aspira Samui Management Team,Administração do hotel
Dear Alice,
Thank you for sharing your feedback regarding your stay!
We were disappointed to read that you did not have a pleasant stay with us about the bed, as we have checked on your booking. You were booked for Superior Room which is provide the twin bed as has request for King-size Double Bed which is the Deluxe One Bedroom Apartment category. Sorry that we could not offer the upgrade room for you on that day, due to the room was not available.
Anyhow, we would like to thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
por Robert
Value for money
Publicado em 7 de set de 2017 na HotelsStayed here a few times and found it to be handy. Having transport would help as it is a little way from the main road, but it's within walking distance. I stayed in the deluxe room.
Comentário de Administração do hotel
1 de nov de 2017
Thank you for sharing your feedback regarding your stay!
We are really happy that you enjoyed your stay, and also we would like to thanks for the kind words regarding the handy place to stay.
Thank you for staying at the Aspira Samui Hotel and we hope that you will consider us for your next trip and we are looking forward to having you again as a guest in our hotel.
por um viajante verificado - Australia
Publicado em 19 de ago de 2017 na Wotif
The pictures are very deceptive, looks like a gorgeous resort style hotel, the reality is quite different.
It's not walking distance to food outlets or anything of interest, so unless you have your own transport (scooter) or are happy to pay for taxi's everywhere, it's not suitable for most.
The pool looked very pretty but was too cold to swim in for the 5 days we stayed.
The wifi worked intermittently, ended up easier to just use a prepaid Thai sim as it was faster.
One night we asked the desk if we could borrow cutlery and they said they didn't have any, even though we used it that morning at the breakfast buffet.
The breakfast buffet was prepared in the underground carpark then transferred into bain maries that weren't heated, so the sausages, eggs, ham, noodles, soups etc were all cold.
The water pressure was non-existant or would blast so hard it would shoot the shower head backwards. The shower heads themselves are in need of replacement as they're horribly corroded.
The day we were leaving the staff were not helpful at all (pencilling in their eyebrows and playing on their phones behind the reception desk) we were told the taxi we booked in advance the previous evening for the airport that morning was sent off with other people in it. Also cost 400 Baht, paid to the hotel, I'm told it would've been cheaper if we'd just ordered it ourselves. The staff make promises, knowing they can't deliver, we were lied to on more than one occassion.
Don't stay here!
Comentário de Administração do hotel
15 de dez de 2017 por Aspira Hotel Koh Samui Management Team,Administração do hotel
Dear value customers,
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property.
Our staff members will keep taking their roles seriously and try to provide that quality customer service, which our guests expect. Our commitment to investing in our property will continue for better services for your convenient.
Thanks once again, and we look forward to seeing you on your next trip back in Koh Samui!
Best Regards,
Aspira Hotel Koh Samui Management Team
