Classificações com base em 358 avaliações verificadas

4,7 de 5
83% dos hóspedes recomendam
4,8 Limpeza do quarto
4,7 Serviço e equipe
4,8 Conforto do quarto
4,7 Condição do hotel
Avaliações verificadas da Expedia
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 15 de dez de 2014 na Hotels
5 de 5
por Mariana - Recife

Ótimo

Publicado em 20 de mar de 2014 na Hotels
Hotel maravilhoso!!! Atendimento perfeito junto com uma vista extraordinária! O quarto é um sonho, perfeito mesmo! O hotel ainda tem um restaurante maravilhoso junto com a vista! Super indico!!!!
5 de 5
por um viajante verificado - Brentwood

Este viajante deixou somente uma classificação Publicado em 12 de abr de 2024
5 de 5
por um viajante verificado - New York

Publicado em 17 de mar de 2024
Excellent property, amazing views, beautiful landscaping, views. Staff is always kind and helpful. Beach, ocean, pool areas are perfect. Views from the rooms, pools in front of each room are wonderful. Would definitely come back.
Comentário de Administração do hotel
2 de abr de 2024 por Remko,Administração do hotel
Dear Ozerk,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your holiday destination. It is fantastic to read that your experience at our resort exceeded your expectations. It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.It is fantastic that you felt the personal touch and attentive nature of our entire team as this is the level of service we strive for. I have already shared your comments with all to serve as added motivation to continue delighting our guests.Ozerk, thank you once again for staying with us and we look forward to welcome you back and to deliver another memorable tropical escape.With kind regards,Remko KroesenGeneral Manager
5 de 5
por um viajante verificado

Publicado em 11 de mar de 2024
Our host Chan made the stay extremely enjoyable
Comentário de Administração do hotel
15 de mar de 2024 por Remko,Administração do hotel
Dear Eng Kiong,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am delighted to read that your Villa Host, Chan, catered to your each and every need during your holiday. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
5 de 5
por um viajante verificado

Publicado em 6 de fev de 2024
The staff and their incredible NICENESS made our stay here magical. Kudos . The setting and incredible landscape was simply a fantasy. Thanks for the outstanding effort of the people involved in this beautiful property.
Comentário de Administração do hotel
16 de fev de 2024 por Remko,Administração do hotel
jorge,Greetings from sunny Samui!Thank you for staying with us recently and for sharing your comments. I am delighted to read that you enjoyed the tranquility of our Sanctuary for the Senses and that you were impressed with the overall experience from the comfort of your villa to the serenity of the natural surroundings to the activities on offer and more.Our team takes pride in attentiveness to detail and it is great that you felt the added touches throughout your stay as well as the warm, efficient service provided.jorge, thank you once again for choosing Banyan Tree Samui for your holiday. It would be our sincere pleasure to welcome you back in the future to deliver another equally memorable holiday.With kind regards,Remko KroesenGeneral Manager
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 4 de fev de 2024
5 de 5
por um viajante verificado

Publicado em 1 de fev de 2024
The private beach and service is absolute amazing, and spa is the best on island with no debt. It was a wonderful holiday for us.
Comentário de Administração do hotel
8 de fev de 2024 por Remko,Administração do hotel
Dear Bochen,Greetings from Banyan Tree Samui!Thank you for staying with us during your recent travels. I am delighted to read that you had a most memorable stay and that our team delivered service beyond your expectations to provide you with a retreat of pure relaxation and rejuvenation.It is great that our private beach provided the prefect place to relax and unwind while soaking in the scenic surroundings.Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments and it is great that you were impressed with the treatments provided. Each of our therapists are specially trained at our accredited Banyan Spa & Wellbeing Academy in Phuket, Thailand. Bochen, thank you once again for staying with us. It would be our pleasure to welcome you back in the future.With kind regards,Remko KroesenGeneral Manager
5 de 5
por um viajante verificado

Publicado em 3 de jan de 2024
非日常の施設とスタッフのおもてなしで、普段の忙しさを忘れリフレッシュできる。
Comentário de Administração do hotel
9 de jan de 2024 por Remko,Administração do hotel
Dear Akiyama,Greetings from sunny Samui!Thank you for choosing Banyan Tree Samui for your recent holiday and for extending your comments regarding your stay. It is fantastic that you found our facilities to be excellent and that our entire team catered to your each and every need. I am pleased that each combined for a wonderful escape from the outside world into your own private paradise. Akiyama, thank you once again for staying with us. It would be our pleasure to welcome you once again to Banyan Tree Samui or one of our sister properties for your future holiday.With kind regards,Remko KroesenGeneral Manager
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 12 de dez de 2023