Hi Angela,We understand how important it is for pet owners to have accurate information when making their reservations. Additionally, we regret to hear that you found our lobby dirty and that you had a negative interaction with our staff. Your feedback is valuable to us, and we will address these issues with our team to ensure that they are rectified and that similar incidents do not occur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Carrie,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hello Nicole,Thank you for sharing your feedback with us. We're glad to hear you enjoyed the convenience of nearby stores and found your stay overall decent. We appreciate your comments about the sink height and will take this into consideration for future improvements.

Hello Lamon,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we've already informed our maintenance team to ensure a speedy resolution. Should you have any further concerns, please reach out to our management team directly.

Hi Matthew,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our rooms to be spacious, clean, and comfortable. We're also glad that you found our building to be clean overall. We appreciate your feedback regarding the maintenance needed in the shower. Ensuring that our facilities are well-maintained is important to us, and we will address this issue promptly to ensure that it does not impact future guests' experiences. Thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the future!

Hi Deborah,Thank you for your feedback regarding your recent stay at our hotel. Please know that we take your feedback very seriously, and we will work diligently to address this issue with our maintenance team to ensure that hot water is readily available for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Zachary,Thank you for your feedback regarding your recent stay at our hotel. We understand the impact these issues had on your stay, and we assure you that your feedback will be addressed with our team to ensure that such incidents do not occur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hello ZaDaysha,We are delighted to hear that you found our front desk team friendly and helpful during your stay. Your kind words will be shared with our staff to motivate them further in providing excellent service to all our guests. Thank you for taking the time to share your feedback with us.

Hi Barbara,Thank you for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your experience at our hotel and that our amenities, including the elevator, indoor pool, hot tub, and in-room facilities, met your expectations. Providing a comfortable and convenient stay for our guests is our top priority, and we're glad that you found our offerings to be satisfactory. Your kind words about our reasonable rates are greatly appreciated, and we're pleased that you found value in your stay with us. We look forward to welcoming you back for another enjoyable stay in the future!

Hi Tim,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel to be a good deal for the price and that you enjoyed the cleanliness of the rooms, as well as the amenities such as the fridge, microwave, hot tub, whirlpool, and breakfast. Ensuring that our guests have a comfortable and enjoyable stay at a reasonable price is important to us, and we're glad that we could meet your expectations in these areas. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi RaNae,Thank you for your feedback regarding your recent stay at our hotel. Your health and well-being are important to us, and we take your feedback seriously. We will investigate the issue immediately, address the chlorine levels in the pool and hot tub, and take corrective measures to prevent such occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Tammy,Thank you for your loyalty and for choosing to stay with us regularly. We truly appreciate your continued patronage and value your feedback. We will review our pet fee policy and consider how we can better accommodate loyal guests like yourself. Your feedback is important to us, and we want to ensure that you continue to have a positive experience with us. Thank you for your understanding, and we look forward to welcoming you back for many more stays in the future.

Hi Johan,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Justin,Thank you for your feedback regarding your recent stay at our hotel. I understand how frustrating unexpected fees can be, and I assure you that we take your feedback seriously. We will review our communication processes to ensure that all fees, including deposits, are communicated clearly to our guests in advance. Our maintenance team will also promptly address the broken door hinges to ensure that our rooms are in proper condition for our guests. Thank you for providing this valuable feedback, and we hope to have the opportunity to improve your impression of our hotel in the future.

Hi Michelle,Thank you for sharing your detailed feedback with us. We're glad to hear that you found the linens and carpet clean, and that you enjoyed the complimentary breakfast, especially the waffle! Your comments about the cleanliness around the bathroom edges and the front desk experience will be addressed with our team to ensure improvements in these areas. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Hi David,It's disheartening to hear that the breakfast area was not adequately stocked and that you faced challenges in reaching our staff at the front desk. We take your feedback seriously, and we will address these issues promptly to ensure improvements are made. Our team will be reminded of the importance of timely service and maintaining a well-stocked breakfast area. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Frank,Thank you for your feedback! We are thrilled to hear that you had a positive experience with our staff during your stay. Providing excellent service is always our goal, and we are delighted that our team met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Hi Rachael,We truly appreciate your comments as they help us to continuously improve our services. We will take your feedback into consideration and explore additional measures to ensure that any odors are promptly addressed and minimized. We will also assess the elevator to determine if any updates or improvements are needed to enhance the guest experience. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Hi Michelle,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please be assured that we take your comments seriously, and we will be addressing the issues you mentioned to ensure that future guests do not encounter similar issues. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Angela,Thank you so much for your fantastic 5-star rating! We are truly grateful for your positive feedback and thrilled to know that your experience exceeded your expectations. Our team works hard to provide a memorable and exceptional stay for our guests, and your acknowledgment is both motivating and rewarding. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi David,Thank you for your feedback regarding your recent stay at our hotel. The requirement of a cash-only deposit and the inconvenience of having to find an ATM in the cold weather is unacceptable, and we completely understand your frustration. We will investigate this matter immediately to ensure such issues do not occur in the future. Additionally, we will address the heating system promptly to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. The icy conditions in the parking lot, the pet-friendly floor inconvenience, unpleasant odors, and the issues in your room are certainly not reflective of the standard of service we aim to provide. Please be assured that we will investigate each of the issues you've raised and take immediate steps to address and rectify them. Your comments are invaluable to us as we work towards improving our services and ensuring a better experience for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Rosa,Thank you for your feedback regarding your recent stay at our hotel. Please be assured that we take your feedback seriously, and we will address these issues promptly to ensure they are resolved. Our maintenance team will investigate the heating concerns in your room, and we will also look into the temperature of the indoor pool to make necessary adjustments. We value your feedback and hope to have the opportunity to welcome you back, providing a much-improved experience in the future.

Hi Cletus,Thank you so much for awarding us a 5-star rating! We are absolutely thrilled to learn that your experience at our hotel met or exceeded your expectations. Your high rating is a testament to our team's dedication to providing exceptional service and ensuring our guests have a memorable stay. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience.

Hi Destint,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi Gina,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

Hi Julia,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Jessica,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

Hello Carla,Thank you for sharing your recent experience at our hotel. We're sorry to hear that you found our property to be run down and experienced issues with the shower and beds. We appreciate your feedback and will share it with our team for improvements. Kindly note that the city tax and charges for additional guests are standard policies mentioned during the booking process. We apologize if this wasn't made clear. We value your input and hope to have another opportunity to exceed your expectations in the future.

Hello Kelly,Thank you for staying at our hotel! We hope you had a pleasant experience during your stay. Please feel free to reach out to us if you have any feedback or questions. We value your opinion and would love to hear from you.

Hello Clancy,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We appreciate your loyalty and hope to welcome you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

Hi Cari,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your overall experience at our hotel. We have taken note of your concern, and we assure you that we will address this issue promptly to ensure a more comfortable and enjoyable experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future.

Hi William,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

Hi Jennifer,We appreciate your feedback and sharing with us your concerns. Rest assured that this will be shared and reviewed with management for improvements in our process and operations. It has been and will always be our goal to continue providing only the best for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Steven,Thank you for choosing our hotel and for taking the time to share your detailed feedback. We're pleased to hear that you enjoyed your overall experience, including the nice room, excellent check-in process, and the hot pool. Your feedback is invaluable, and we take it seriously. Rest assured, we will address the issue you raised with our breakfast service team to ensure improvements are made. Thank you again for choosing our hotel, and we hope to have the opportunity to provide you with an even better experience in the future.

Hi Margaret,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a decent place to stay, especially noting the comfortable beds. Your feedback about the shower has been duly noted, and we will address this promptly to enhance the overall experience for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Amy,Thank you for taking the time to share your positive feedback about your stay with us during Thanksgiving week. We are thrilled to hear that you enjoyed your time at our hotel. Creating a kind and diligent environment for our guests, along with clean and comfortable accommodations, is our top priority. We're also delighted that you found the breakfast satisfying and the pool area relaxing. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.

Hi Skip,Thank you for your feedback regarding your recent stay at our hotel. We understand that the room type and the issue with the ice machine were sources of frustration, and we want to assure you that we are taking immediate steps to address these concerns. We will review our booking procedures to ensure that guests are provided with their preferred room types whenever possible. Additionally, our maintenance team will promptly address the ice machine on the 3rd floor to prevent any inconvenience for future guests. Thank you for bringing this matter to our attention, and we hope to have the opportunity to better serve you in the future.

Hi Michael,Thank you for choosing to stay with us and for sharing such positive feedback about your experience. We are thrilled to hear that you had a delightful stay and that our staff, both in person and on the phone, contributed to a welcoming and personable atmosphere. We're glad to hear that you enjoyed the breakfast offerings and that your room provided a clean and quiet space for a good night's sleep. Your safety and comfort are of utmost importance to us, and it's rewarding to know that you felt the entire facility was safe and comfortable. Thank you for your positive feedback, and we look forward to the pleasure of welcoming you back in the future.

Hello Brent,Thank you for sharing your feedback with us. We're sorry to hear about your experience and any inconvenience caused during your stay. Our team takes cleanliness and maintenance seriously, and we apologize if we fell short in meeting your expectations. Please reach out to our management team directly to discuss your concerns further.

Hello Amad,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

Hi Mallory,Thank you for taking the time to share your feedback about your recent stay at SureStay Plus. We appreciate your kind words about the staff and their professionalism. I understand your concerns about the cleanliness of the hot tub, the outdated condition of the room, and the discomfort of the mattresses. Your feedback is crucial, and I want to assure you that we take it seriously. We will address these issues with our team to ensure a more positive experience for our guests in the future. Thank you for choosing SureStay Plus, and we look forward to the possibility of serving you better in the future.

Hi Tammy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and we're glad that our team made a positive impact on your stay. Your kind words are greatly appreciated, and we will make sure to share your feedback with our staff members. We value your choice to stay with us and look forward to the opportunity to welcome you back for another positive experience.

Hello Caroline,Thank you for choosing our hotel and for appreciating our pet-friendly policy and the special accommodations made by Max. We are glad to hear that our location was convenient for your visit to friends and family. We hope you had a wonderful time and hope to welcome you back in the future.

Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. Maintaining a clean and fresh environment for our guests is a top priority, and we will take immediate action to address these concerns with our housekeeping team to prevent similar occurrences in the future. Additionally, we will thoroughly inspect the room to identify and eliminate the source of the unpleasant odor to ensure that this issue does not recur. We hope you will consider giving us another opportunity to provide you with a more comfortable and enjoyable stay in the future.

Hello ANGELIQUE,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We understand the importance of a comfortable and pleasant stay, especially during difficult times. We encourage you to contact our management team directly regarding your request for a partial refund, as they will be able to assist you further. We appreciate your feedback as it helps us improve our services for future guests.

Hello Jenifer,Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. We appreciate your kind words about our staff and will address the issues mentioned to ensure a better experience for our future guests.

Hello Guest,Thank you for sharing your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel to be very affordable, the beds comfortable, and the staff friendly and helpful. Providing a comfortable and budget-friendly experience is important to us, and we're pleased that you had a pleasant stay. Thank you for choosing to stay with us, and we can't wait to welcome you back for another enjoyable experience.