Fachada

Avaliações de Hyatt Place Kansas City/Overland Park/Convention Center

3 out of 5

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 657 de 1000 avaliações" "
Nota 8 - Boa. 238 de 1000 avaliações" "
Nota 6 - Ok. 60 de 1000 avaliações" "
Nota 4 - Insatisfatória. 23 de 1000 avaliações" "
Nota 2 - Terrível. 22 de 1000 avaliações" "

9,2/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Cindy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was amazing and we will definitely be back to this property
Hospedou-se por 1 diária em abr. de 2024
Resposta de Assistant General Manager em 20 de abr. de 2024
Hello Cindy, thank you for staying with us and sharing your experience. It was a pleasure to host you and we are happy to know our team provided excellent service. We look forward to welcoming you back during your next visit Kansas City.

8/10 - Boa

Cathy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Missed the fact that the room didn't have a microwave in it to warm up coffee, etc. Also no drawer space for clothes and the bathroom where the shower/toilet was is very small and you had to step all the way in to be able to close the door.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Assistant General Manager em 20 de abr. de 2024
Hello Cathy, thank you for staying with us and taking the time to leave a review. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize for the inconvenience caused by the lack of a microwave in your room, limited drawer space for clothes, and the small size of the bathroom. We understand how important it is to have amenities that meet your needs, and we regret that our room fell short on these points.Microwave: While our rooms do not feature microwaves, we do have a few on hand that can be given upon request.Bathroom Size: We understand the tight quarters in the bathroom can be frustrating. Unfortunately, due to the historic nature of our building, significant modifications to the bathroom layout are not feasible at this time. However, we will explore options to potentially maximize space utilization within the existing footprint.Thank you again for your feedback. We hope you will consider giving us another opportunity to welcome you back during future travels.

10/10 - Excelente

Bobbi

Pontos positivos: Serviço e funcionários
I booked the wrong room and they graciously moved us to another without hesitation. It was very much appreciated.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 17 de abr. de 2024
I am delighted that our staff was able to assist you with making this change to your reservation. We look forward to seeing you again in the future. Thanks for your feedback.

4/10 - Insatisfatória

Patrick

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Property was under renovation and we were not notified.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 10 de abr. de 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

10/10 - Excelente

Greg

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Assistant General Manager em 6 de abr. de 2024
Hello Greg, thank you for staying with us and sharing your experience. We hope to see you during your next visit to Kansas City!

8/10 - Boa

Madhavi

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Greg em 18 de abr. de 2024
Thank you so much for staying with us & if you choose to come back, we'll have a brand new renovated hotel for you to stay at.

8/10 - Boa

Kyle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was under renovations when r stayed there but the workers were respectful and be too disruptive. Water pressure was not very good though.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 29 de mar. de 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again in the future.

2/10 - Terrível

Daisy

Hospedou-se por 1 diária em mar. de 2024
Resposta de Assistant General Manager em 13 de abr. de 2024
Hello Daisy, we are sorry to hear your stay was anything less than satisfying. If you would like to share more information regarding your most recent stay, please contact us. It was a pleasure to host you and we hope to have the opportunity to welcome you back in the future.

4/10 - Insatisfatória

Matthew

Hospedou-se por 1 diária em mar. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 10 de abr. de 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

2/10 - Terrível

Carlos D.

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Assistant General Manager em 22 de mar. de 2024
Hello Carlos, thank you for staying with us and sharing your experience. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 - Ok

Julie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Assistant General Manager em 6 de abr. de 2024
Hello Julie, thank you for staying with us and sharing your experience. we apologize if your stay was anything less than satisfying. If you would like to share additional details about your stay, please feel free to contact us. Again, we apologize for any inconveniences faced during your stay and hope to see you during your next visit to Kansas City.

6/10 - Ok

Keith

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Lots of construction going on. Made it a bit unclean. And the water pressure in our room was so bad we barely got a stream out of it. Maybe it will be better once the construction was done. I also booked a king. Room was very small and that was not a king bed. Bathroom was so small it's hard to close the door.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 26 de fev. de 2024
Thank you for staying with us. We appreciate your feedback and will be sure to share your comments with our team. I apologize for the disruption from construction and look forward to sharing a new product once the renovation is completed.

10/10 - Excelente

Nic

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Assistant General Manager em 16 de fev. de 2024
Hello Nic, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

8/10 - Boa

Diana

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Construction going on.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 13 de fev. de 2024
Thank you for staying with us recently! We appreciate your feedback and look forward to seeing you again soon.

6/10 - Ok

bruce

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

David

Hospedou-se por 1 diária em fev. de 2024
Resposta de Assistant General Manager em 20 de mar. de 2024
Hello David, thank you for staying with us and sharing your experience. We hope to see you again during your next visit to Kansas City!

8/10 - Boa

Cristy

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Carol

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Being remodeled.
Being remodeled so lots of construction.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Daniel

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Under renovation
2 inches of water backed up after a short shower. They switched us to a different room
Hospedou-se por 1 diária em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Squirrely's LLC

Pontos positivos: Limpeza e serviço e funcionários
The breakfast was surprisingly good. A large portion of the hotel was under construction so it wouldn't be fair to give a bad review on property condition. What I did see of the property was nice and I'm sure the new remodeling will be even better once finished. It wasn't a hassle. The staff was very helpful and courteous.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

4/10 - Insatisfatória

David

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
We were not informed that the hotel is under construction, the fitness center was closed, dining was not an actual restaurant with decent food. The hotel was dirty and old. We were here for business so it was very disappointing and not at all convenient.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

6/10 - Ok

Amith

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Zach

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, convenient and the staff is amazing.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Assistant General Manager em 17 de jan. de 2024
Hello Zach, thank you for staying with us and sharing your experience. We are happy to know your stay was most enjoyable and will share your kind words with our team! We look forward to seeing you again in the near future.

10/10 - Excelente

David

Pontos positivos: Condições e instalações da propriedade
Nice rooms
Hospedou-se por 1 diária em jan. de 2024
Resposta de Assistant General Manager em 17 de jan. de 2024
Hello David, thank you for staying with us and sharing your feedback. We hope to see you again soon!

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best place to get good sleep and close to medical
I came in the night before since i live 4 hours away, for surgery. The front office staff was most a amazing when we arrived Definitely will.stay again in the arwa
Hospedou-se por 1 diária em jan. de 2024
Resposta de Assistant General Manager em 17 de jan. de 2024
Hello, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! We look forward to hosting you again in the near future.

8/10 - Boa

Gavin

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Harlan

Hospedou-se por 1 diária em jan. de 2024
Resposta de Assistant General Manager em 17 de jan. de 2024
Hello Harlan, thank you for staying with us and sharing your experience. We look forward to hosting you again during your next visit to Kansas City.

10/10 - Excelente

Nicole

Hospedou-se por 1 diária em jan. de 2024
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Super place at great price
Every person there is so very helpful. This room we got this most recent time was even more comfy than last time. The best beds!!!!
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Assistant General Manager em 5 de jan. de 2024
Hello Barbara, thank you for stating with us and sharing your experience. We are happy to know that your stay was most enjoyable. It is our hope to welcome you back during your next visit to Kansas City!

10/10 - Excelente

Melinda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quiet place to stay! They are currently remodeling, but it's on the opposite side of the hotel. Several parts of the rim had been updated. It was clean and quiet. Breakfast options were great. Staff was very friendly and courteous. Great area with easy access.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Assistant General Manager em 5 de jan. de 2024
Hello Melinda, thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 - Boa

Veun, Olathe

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Charles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel !!
This hotel is tucked away in a business park, so it is quiet and off the main road. They are doing some remodeling onsite. The staff said they are upgrading the bathrooms. The staff is very friendly and helpful. You can order food at the front desk to take to your room. The pizza and burger we ordered were good and ready in a timely manner. We would definitely stay there again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Assistant General Manager em 5 de jan. de 2024
Hello Charles, thank you for staying with us and sharing your feedback. It is great to hear you enjoyed your stay. We look forward to welcoming you back during your next visit to Kansas City!

10/10 - Excelente

Lori

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly Recommend
We traveled to KC with friends for the weekend. We had a very nice stay. Even though this hotel is undergoing a renovation, everything was clean and in order. The staff was extremely friendly and accommodating. Breakfast was the standard fare and there was something for everyone.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Viajante verificado

Viagem com a família
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Ruth

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Assistant General Manager em 30 de dez. de 2023
Hello Ruth, thank for staying with us and sharing your experience. We hope to see you again in the near future!

6/10 - Ok

Daniel

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Assistant General Manager em 30 de dez. de 2023
Hello Daniel, thank you for staying with us and sharing your experience. We hope to have the opportunity to welcome you back in the near future!

10/10 - Excelente

lillian

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Assistant General Manager em 30 de dez. de 2023
Hello Lillian, thank you for staying with us and sharing your experience. We hope to see you again soon!

10/10 - Excelente

Mary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant stay in Kansas city area.
we drove to Kansas city from Chicago to see family. This hotel was close to their house. the hotel is in a very safe, upscale area near lots of stores and restaurants, while being next to the main highway. despite that, it was very quiet. although they were rehabbing the hotel, there was no disruption or dust. Reception was friendly and helpful. free parking was easy and plentiful. there was a bar and Starbucks in the lobby. Wi-fi worked well. the room was spacious with sofa, desk and a small kitchen counter with refrigerator. the beds were comfortable and bedding nice. plenty of hot water, supplies and towels. it was clean and well decorated.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Assistant General Manager em 30 de dez. de 2023
Hello Mary, thank you for your staying with us and sharing your experience. We are happy to know your time here was most enjoyable! It is our hope we will have the opportunity to serve you again in the near future.

10/10 - Excelente

Kendra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Check in was super easy, our room was very clean and comfortable, breakfast was delicious, and the staff were friendly and helpful! There is construction going on but it don’t interfere with our stay as we were gone by 8am. We will definitely stay here again when in the area. Go Chiefs!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Assistant General Manager em 30 de dez. de 2023
Hello Kendra, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! It is our hope to welcome you back during your next visit to Kansas City.

4/10 - Insatisfatória

Tammy

Pontos negativos: Condições e instalações da propriedade
The hotel is under construction which was a little noisy and some dirty in some areas also the smoke alarms went off in the middle of the night for now exclamations
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Lorraine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Stacy Dierenfeldt, General Manager em 6 de fev. de 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Sharon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 19 de dez. de 2023
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Marc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 19 de dez. de 2023
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Dalila

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A little outdated but clean and friendly staff
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 19 de dez. de 2023
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Colin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 19 de dez. de 2023
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - Boa

Sarah

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was clean and had a great variety for breakfast. Convenient location to Drs offices.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Assistant General Manager em 30 de nov. de 2023
Hello Sarah, thank you for staying with us and sharing your experience. We thank you for your kind words and hope to welcome you back soon!

10/10 - Excelente

Fealing

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
it is roomy and cozy, feel likes at home
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de Assistant General Manager em 30 de nov. de 2023
Hello, thank you for staying with us and sharing your experience. We are happy that you felt at home during your stay and hope to see you during your next visit to Kansas City!

10/10 - Excelente

Anne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a clean updated property. Very nice.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Assistant General Manager em 30 de nov. de 2023
Hello Anne, thank you for staying with us and sharing your experience. We appreciate your kind words and hope to see you during your next visit to Kansas City!

8/10 - Boa

HEMANTHA

Hospedou-se por 1 diária em nov. de 2023
Resposta de Stacy Dierenfeldt, General Manager em 19 de dez. de 2023
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Gek Hong

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall a very pleasant stay. Breakfast is just okay though..
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Assistant General Manager em 30 de nov. de 2023
Hello Gek Hong, thank you for staying with us and sharing your experience. We are happy to know your stay was most pleasant. We are always interested in knowing how to improve our breakfast options. Please feel free to contact us with suggestions. Again, thank you for staying with us and we hope to be of service to you in the near future.