4/10 - Insatisfatória
Ingrid, São Paulo
13 de mar. de 2017
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not great instalations, but close to everything.
As soon as we arrived at Mirador Mansion,we had a difficult time finding New Garden Hostel because that is not the name of the hostel.It's called USA Hostel.After 36 hours traveling we just wanted a place to shower and sleep.Staff was nice to us and told us our room was not on that building -weird- and that a filipino girl would find us downstairs to take us to our room.We entered another building and got to the room,17th floor and the elevator works only until the 16th floor.The hallway that separated the rooms was ALWAYS smelling like cigarettes even though they have smoke detectors.We paid for a double bed and we got two separate beds,which was horrible since we were a couple on our first trip together.The bed was ok,clean sheets,no bed bugs.We were told the cleaning lady would come and change the sheets every 3 days.The only thing the cleaning lady did was to take out the trash,she did not change our sheets nor cleaned the floor.There is no shower in the room,there is a movable handle where you shower yourself.For you to seat on the toilet, you need to seat sideways,weird.The bathroom would occasionally leak a little,nothing major.There's a TV in the room -it does not work.It's a place for you to sleep,that's all.NO LUXURY WHATSOEVER.It's close to metro stations and a 24h 7eleven.If you plan on spending your day outside shopping and visiting other places,it's doable. If I came back to Hong Kong I would NOT stay there,but now I have a funny story to tell my friends.