entering, the reception area was spotless and staff were accommodating and friendly and after entering the room it was also clean and lovely, only downside was the awful water pressure in the shower.
On returning at nite I was upset that I couldn't get a drink at the bar at 0030 never been in a hotel with a bar that refused a resident a drink when staying in the building as its home away from home and was not drunk.
The other major issue for us was breakfast in the morning which was one of the worst situations I have encountered in a hotel.
Was putting food on my plate and couldn't believe there was no bacon and when I asked I was told 5 minutes which turned into 10.
When looking for a table there was none free at all, I think having to stand and either eat your breakfast or wait for a table until it goes freezing is unbelievable to be honest for such a massive hotel chain such as this,
Bacon finally came out when I had finished my breakfast which was then of no use.
In all, except the cleanliness of the room and reception was disappointing and what I would expect in a budget b and b an not paying for a hotel such as a holiday Inn.
