Vista da propriedade

Avaliações de Hilton Garden Inn Glasgow City Centre

4 out of 5
Hilton Garden Inn Glasgow City Centre
Finnieston Quay, Glasgow, Scotland

Avaliações

8,6

Excelente

Nota 10 - Excelente. 503 de 1006 avaliações" "
Nota 8 - Boa. 337 de 1006 avaliações" "
Nota 6 - Ok. 84 de 1006 avaliações" "
Nota 4 - Insatisfatória. 42 de 1006 avaliações" "
Nota 2 - Terrível. 40 de 1006 avaliações" "

9,0/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Juliana A

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo custo X benefício
Bem localizado, cerca de 20 minutos à pé do centro comercial de Glasgow, excelente vista do rio Clyde. Muito limpo e confortável, apesar de um pouco mais antigo. Bom estacionamento. Disponibiliza máquina de lavar e secar roupas para uso dos hóspedes.
Hospedou-se por 2 diárias em jan. de 2023

8/10 - Boa

LUIZ, Blumenau

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Moderno, com bom estacionamento, próximo ao centro.
Hospedou-se por 3 diárias em ago. de 2019

10/10 - Excelente

Collette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff attentive and available
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kirsty em 26 de mar. de 2024
Hi Collette,Thank you so much for your 5 out of 5 review!We hope to welcome you back again soon.Regards,Kirsty

4/10 - Insatisfatória

John

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Despite booking in advance I was given a disabled room that I did not require No TV in room which I raised with staff but was not fixed
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sharon em 11 de mar. de 2024
Hi JohnThank you for your review. I have checked your reservation and it was an accessible room that was booked. The TV is on the wall so I am unsure of why there was no TV in the room when you stayed however I will get this looked into. Warm Regards

10/10 - Excelente

scott

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms could do with a couple of usb ports. Apart from that faultless
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sharon em 11 de mar. de 2024
Thank You for the lovely Review, I am glad you enjoyed your stay. We look forward to welcoming you back in the future.Warm Regards

8/10 - Boa

Jacqueline

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Hotel is within very convenient walking distance to event venue Hydro. Check-in was quick & efficient. Room location was a little noisy(front facing & 2nd floor) but bearable for 'normal' city centre hotel limits. Limited options for dining within hotel(fully booked)& surrounding area is in need of development of cafe's/bars/eateries.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sharon em 4 de mar. de 2024
Thank you for your review. We take all comments on board and learn from them. We hope to welcome you back in the future to HGI Glasgow.Warm Regards

8/10 - Boa

Martin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, good facilities and a nice breakfast.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sharon em 28 de fev. de 2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 - Excelente

Laura

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a lovely night stay. First thought walking into our room was how clean it smelled, unfortunately this was ruined slightly by the sight of a big red stain on the carpet two steps in. Rolled over in the morning to see a dirty stain on the lamp - maybe something house keeping can look into. Bathroom was clean with a great water pressure shower. Had a good night sleep on a comfy bed with heavenly pillows. The concert we went to at night was within walking distance and if you don't mind walking some more there were lots of shops and bars a little walk along the river. Excellent surroundings for a picturesque Glasgow to walk out to in the morning.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sharon em 28 de fev. de 2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 - Boa

SEAN

Hospedou-se por 1 diária em fev. de 2024
Resposta de Sharon em 27 de mar. de 2024
Hi SeanThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

6/10 - Ok

Jackie

Viagem em grupo
Pontos positivos: Limpeza
Still an ok hotel but looking a bit sad (bedroom) since we last stayed pre-Covid.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de HGI Glasgow em 12 de fev. de 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

Ann

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de HGI Glasgow em 5 de fev. de 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

SANDRA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely Hotel that was ideally placed for where we needed to be for our visit. The Drinks were on the Expensive side so be prepared. Great Staff throughout the hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de HGI Glasgow em 5 de fev. de 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

Cameron

Hospedou-se por 1 diária em jan. de 2024
Resposta de Sharon em 27 de mar. de 2024
Hi CameronThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

8/10 - Boa

Iain

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 16 de jan. de 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 - Terrível

Darin

Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 30 de jan. de 2024
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

GORDON

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 10 de jan. de 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

william

Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 5 de jan. de 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

George

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quick and easy booking. Every thing was convenient for what I was stop over for
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 21 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Benjamin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de HGI Glasgow em 20 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

4/10 - Insatisfatória

Brian

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Unhappy customer
Private function on the day of arrival, therefore restaurant and main bar was closed. Room set up to provide a small menu, tables not numbered, no condiments on tables , staff unsure what arrangements were. Hotel could have emailed clients to forewarn the restaurant was closed. Customer service was poor.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. We are sorry that your experience here was hindered and we will pass your comments along to the relevant teams. We hope to see you back soon. Kind Regards, HGI Team

4/10 - Insatisfatória

Sherry

Hospedou-se por 2 diárias em dez. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can make sure this does not happen again. We hope to see you back soon. Kind Regards, HGI Team

4/10 - Insatisfatória

Nicholas

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Alison

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
unfortunately my friend fell ill and we had to just stay in our room for one of the days however it was actually just fine to simply relax in a very comfortable and peaceful room
Hospedou-se por 2 diárias em dez. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope that your friend is well and has recovered. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

A

Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 - Ok

Robert

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi Robert,Thank you for letting us know about your stay. If there was anything we could have done to improve your stay with us, please let us know.Regards

8/10 - Boa

Christine

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi Christine,Thank you for letting us know how you enjoyed your stat and we look forward to seeing you again soon.Regards,

10/10 - Excelente

Stephen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi Stephen,Thank you for much for your 5 out of 5 review. We are so glad you enjoyed your time with us and we look forward to seeing you again soon.Regards,

10/10 - Excelente

Elzabeth

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi Elzabeth,Thank you for much for your 10 out of 10 review. We are so glad you enjoyed your time with us and we look forward to seeing you again soon.Regards,

10/10 - Excelente

evelyn

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel
Hospedou-se por 1 diária em dez.. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 - Ok

David

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi David,Thank you for letting us know about your stay. If there was anything we could have done to improve on this for you, please let us know.Regards

8/10 - Boa

Alan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
lovely hotel , clean ,all staff pleasant well located for ovo hydro arena and walk in2 Glasgow just a few minor points like 4got to leave coffee and milk in room and carpet in hall slightly frayed but only minor will be back.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kirsty em 6 de dez. de 2023
Hi Alan,Thank you for letting us know about your stay. I am glad you enjoyed your time with us and look forward to welcoming you again.Regards,Kirsty

6/10 - Ok

lorna

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are happy to hear that you had a good stay with us. Please do let us know what we can do to improve. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

Karen

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Peter

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 30 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 - Terrível

Deborah

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 30 de nov. de 2023
Thank you for the review. We are sorry to hear that your stay with us was not up to satisfaction. We hope to see you back soon so we can make it better. Kind Regards, HGI Team

6/10 - Ok

Anthony

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de HGI Glasgow em 21 de nov. de 2023
Thank you for the review. We are sorry to hear that you stay with us was not up to satisfaction. We hope that next time you stay we can make this better for you. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

JOHN

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 20 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

andy

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 20 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 - Terrível

Linsey

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 19 de dez. de 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can make sure this does not happen again. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Kris

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly night staff
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de HGI Glasgow em 15 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us and had good interactions with our staff members. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Hailey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
you get what you pay for :) nice location for walking to the ovo
Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 15 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us and had good interactions with our staff members. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Corey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 15 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us and had good interactions with our staff members. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Kerrie

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Lorraine

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

Emma

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

Donna

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 - Excelente

megan

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 - Terrível

Martin

Hospedou-se por 1 diária em nov. de 2023
Resposta de HGI Glasgow em 16 de nov. de 2023
Thank you for the review. We sorry to hear that you stay with us was not satisfactory. We hope that next time you stay we can make this better for you. We hope to see you back soon. Kind Regards, HGI Team

8/10 - Boa

Thomas

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
£8 per day parking fee but it was on site. Warm welcome from the booking receptionist, v friendly and helpful, gave us a river view room which was nice. The room was tight and too small for the chair in it, but the bed comfortable. Our shower was stuck on cold but didn't discover that until the maintennance staff had gone home. Fixed v shortly after 9am the next day but it was still kind of lukewarm. Breakfast was standard fare but again staff v friendly. Not cheap but a convenient location especially if travelling by car and if attending SECC conferences.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de HGI Glasgow em 14 de nov. de 2023
Thank you for the review. We are happy to hear that you had a great stay with us and had good interactions with our staff members. We hope to see you back soon. Kind Regards, HGI Team

6/10 - Ok

Adam

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Ok stay for a night.
Staff at the hotel were pleasant and helpful. Condition of the rooms however was poor. The exterior of the hotel has been refurbished however the rooms are crying out for a refurb. Curtains had stains on them, carpet has seen better days. Bed was ok but overall the room was very tired. Hotel was ok for a night but would consider somewhere else if staying longer.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Geo em 6 de nov. de 2023
Thank you for taking the time to share your feedback with us.We truly appreciate your kind words about the staff. We apologize foe any inconvenience caused by the condition of the rooms. We take your comments seriously- we are always striving to improve and your feedback helps us to do that.Thank you!Kind Regards,HGI Team