orignally, my fiance was told they couldn't find the reservation on either his or my name. However, that changed as soon as I walked in, gave my name, all of a sudden they found it. Then they told me they needed a card to charge for the room, since the card on file was "only to protect the reservation"... um what? so while i was trying to fix the issue, the desk person decided to speak over me and my mil, who I was on the phone with and I had to tell her to please be quiet. I couldn't even hear myself think over her annoying, loud voice, and i myself am a loud person. finally got checked in, got up to our room, and noticed no bags were provided in the trash bins. needed to ask for an extra blanket, which we never got. had to call twice for the trash bags, got hung up on. However, once they did decide to finally bring us some trash bags, the gentleman was very professional and nice, even getting me a vacuum to fix a dry mix spill I made. The best part was the drinks. 3 free drinks per person, and I enjoyed mine. Food looked and smelled delicious for dinner, however I am on a liquid diet, so not sure how it tasted. over all, will def. be back, and will still recommend friends and family stay there. place was clean, quiet, and provided a much needed rest.
