Classificações com base em 847 avaliações verificadas
4,5 Limpeza do quarto
4,5 Serviço e equipe
4,6 Conforto do quarto
4,4 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 28 de mar de 2024
The housekeeping team did a poor job in preparing the room. There was dirt everywhere, the side tables were not dusted, and the floor was not properly mopped, with debris visible in the corners. Additionally, there was hair in the jacuzzi and the washroom. It was disappointing to see the lack of attention to cleanliness.
On the other hand, the front desk ladies, Merielle and Kelly (I hope I have the names correct), both the AM and PM shift attendants, were exceptional in customer service and demonstrated great multitasking skills.
Comentário de Administração do hotel
28 de mar de 2024 por Michele & Staff,Administração do hotel
We are terribly sorry to hear this, it sounds as though this room should not have been available to assign as it was not finished. This is not at all the clean and comfortable surroundings we are known for. Generally we score high for our cleanliness. I am discussing this with housekeeping momentarily to ensure rooms not cleaned are noted and removed from sale until fully and properly prepared. Please accept our deepest apologies.
por um viajante verificado - Eagle River
Publicado em 24 de mar de 2024
Good price and breakfast.
Comentário de Administração do hotel
25 de mar de 2024 por Michele & Staff,Administração do hotel
Thank you for the time you have taken in reviewing our property following your most recent stay. We are thrilled you enjoyed your time with us.
por um viajante verificado
Publicado em 23 de mar de 2024
Easy check in. Location of hotel close to Boston Pizza (best food option in this town). Nice check in person. Great place for a night.
Comentário de Administração do hotel
23 de mar de 2024 por Michele and staff,Administração do hotel
Thank you for reviewing is on this platform following your most recent stay. We greatly appreciate your scoring and words. We hope your travels find you safely at your destination.
por um viajante verificado
Publicado em 21 de mar de 2024
The staff member was helpful in assisting us in finding a place to eat in ton by providing us with a map off all of the restaurants and suggests on the best places.
Comentário de Administração do hotel
22 de mar de 2024 por Michele & Staff,Administração do hotel
We are thankful our staff was engaging and helpful. We are grateful for your review and time of our property. We hope the remainder of your trip finds you safely at your destination.
por um viajante verificado
Publicado em 19 de mar de 2024
I will say it’s a Good
Comentário de Administração do hotel
19 de mar de 2024 por Michele & Staff,Administração do hotel
Thank you for the time you have taken to review our property on this platform. We are pleased to see overall you enjoyed your time with us. Safe Travels!
por um viajante verificado - Nahanni Butte
Publicado em 17 de mar de 2024
All good
Comentário de Administração do hotel
17 de mar de 2024 por Michele & Staff,Administração do hotel
Thank you for the time you have taken in reviewing our property following your latest stay. We are please you enjoyed your time with us and are appreciative of your scoring. Safe Travels!
por um viajante verificado
Publicado em 9 de mar de 2024
Regularly stay here because it has everything I need for a one night stay. Quiet and comfortable bed!
Comentário de Administração do hotel
11 de mar de 2024 por Michele & Staff,Administração do hotel
We are thankful you enjoy your time with us. We look forward to your future stay. Thank you for you time we appreciate your response to this survey.
por um viajante verificado
Publicado em 6 de mar de 2024
Check the fridge and vacuum more please.
Comentário de Administração do hotel
7 de mar de 2024 por Michele and staff,Administração do hotel
We are terribly sorry your experience wasnt 100% up to our high standards, and that we fell short of your expectations. We have discussed the short comings with our housekeeping staff. We hope you will give us an opportunity to show you our normal cleanliness standards should your travels bring you back to our area. In the meantime please know we appreciate the time you have taken to review us on this platform and we hope your travels find you safely at your destination.
por um viajante verificado
Publicado em 2 de mar de 2024
Comentário de Administração do hotel
3 de mar de 2024 por Michele and staff,Administração do hotel
We are grateful you enjoyed your time at our property. We would like to thank you for the time you've taken to review us on this platform. We hope to see you again should your travels bring you back to our area.
por um viajante verificado
Publicado em 1 de mar de 2024
I stay here regularly and it provides everything I need for an overnight stay
Comentário de Administração do hotel
1 de mar de 2024 por Michele & Staff,Administração do hotel
We are thrilled we meet your expectations each time you stay. Thank you for reviewing us on this platform. See you again when your travels bring you back to Fort Nelson.