Classificações com base em 703 avaliações verificadas
4,5 Limpeza do quarto
4,4 Serviço e equipe
4,5 Conforto do quarto
4,5 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 16 de mar de 2024
Our stay at GPH was outstanding. The staff were genuinely lovely, warm and friendly. The rooms were well kept and spacious. Highly recommended.
Comentário de Administração do hotel
19 de mar de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Vineet, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
por um viajante verificado
Publicado em 11 de mar de 2024
Nice property and very friendly staff
Comentário de Administração do hotel
12 de mar de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Saras,I was delighted to read how much you and your wife enjoyed your stay with us!Many thanks for taking the time to pass on your feedback. I am happy to hear that you had an amazing stay and both our products and services were to your liking. We look forward to welcoming you back to Grand Pacific Hotel in the not too distant future.
por um viajante verificado
Publicado em 7 de fev de 2024
Comentário de Administração do hotel
9 de fev de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Jun, Thank you for your 4 star review. The team at the Grand Pacific Hotel appreciates your rating.
por um viajante verificado
Publicado em 5 de fev de 2024
Ok
Comentário de Administração do hotel
6 de fev de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Arun,Thank you for sharing your recent experience at the Grand Pacific Hotel.Clearly, we fell short of your expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilitates that we strive to offer our guests.I do hope that we will have the opportunity of welcoming you back to the Grand Old Lady.
por um viajante verificado
Publicado em 4 de fev de 2024
Amazing stay at this hotel.
Comentário de Administração do hotel
6 de fev de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Jo-Anne, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
por um viajante verificado
Publicado em 24 de jan de 2024
Comentário de Administração do hotel
27 de jan de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Shabnam,Thank you for sharing your recent rating at the Grand Pacific Hotel. We regret your disappointment and surprised to read the overall experience as we note on check out when asked how your stay was you there was no indication you had not enjoyed your stay or there were any issues. Please know that your feedback is extremely valuable to us, and we would like to know in which areas we did not exceed your expectations. We use feedback to continuously make changes to our brand to improve the guest experience, please reach out to Nancy Chute our Hotel Services Manager to discuss your stay.We hope that you will give us the opportunity to serve you again in the future.
por um viajante verificado
Publicado em 18 de jan de 2024
Not as clean as I expected. Room was not up to my hotel standards.
Comentário de Administração do hotel
18 de jan de 2024 por Lachlan Walker -Portfolio General Manager ,Administração do hotel
Dear Dax,I was greatly concerned to read your recent review of Grand Pacific Hotel. Clearly, we fell short of your cleanliness expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilities that we strive to offer our guests and I can assure you that your comments have been reviewed and discussed in detail with the team. Upon checking out our Guest Service Agent noted that you did not give any feedback however, we felt that was an opportunity to let us know your overall stay experience. Furthermore, our team was able to give you an early check-in as well as an upgrade to our Premier Ocean View room. Please accept my most sincere apologies for the inconvenience We hope that you will give us the opportunity to serve you again in the future.
por um viajante verificado
Publicado em 17 de jan de 2024
Comentário de Administração do hotel
18 de jan de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Anu,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
por um viajante verificado - seven hills
Publicado em 15 de jan de 2024
Efficient service. Clean Room. Fast check in. Friendly staff. Best breakfast in Suva.Great food and the lamington cake was the best that I've eaten so far.
Comentário de Administração do hotel
18 de jan de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
por um viajante verificado
Publicado em 11 de jan de 2024
Comentário de Administração do hotel
14 de jan de 2024 por Maria (Loyalty Ambassador),Administração do hotel
Dear Adam,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.