Classificações com base em 967 avaliações verificadas
4,9 Limpeza do quarto
4,8 Serviço e equipe
4,7 Conforto do quarto
4,7 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Excelente opção
Publicado em 1 de jan de 2024 na HotelsFoi um dos melhores serviços de hotel, sempre muito gentis e solicitos para resolver tudo.
Localização excelente, perto dos pontos principais. Café da manhã incrível. Tive uma semana muito agradável com a minha família.
Comentário de Administração do hotel
4 de jan de 2024 por Hakan Ozel, Area General Manager, Operations ,Administração do hotel
Dear Fabiano, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,
por um viajante verificado
Publicado em 6 de dez de 2023 na Hotels
Comentário de Administração do hotel
8 de dez de 2023 por Hakan Ozel General Manager,Administração do hotel
Dear Eder Babygton,Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,
por um viajante verificado
Vistas incríveis de Downtown Dubai
Publicado em 6 de fev de 2023 na HotelsÓtimo atendimento. Havia solicitado um early check-in e ao chegar no hotel as 9:30am os quartos já estavam prontos e ainda recebi um up grade!
Tomar um drink e comer aperitivos no Ikandy junto a piscina e o Burj Khalifa ao fundo é incrível!
Comentário de Administração do hotel
7 de fev de 2023 por Hakan Ozel,Administração do hotel
Dear Paulo,Thank you for your stay at Shangri-La Dubai and taking your very valuable time to post your review on Expedia. We are delighted to learn that you had a lovely hotel experience, were satisfied with the very warm welcome by our colleagues and enjoyed our services. We aim to delight and provide all our guests with the highest standards in service and hospitality by creating exciting memories. We thank you for your positive feedback, it was our pleasure to be at your service. We look forward to welcoming you back at Shangri-La Hotel Dubai in the near future.With kind regards,Hakan OzelGeneral Manager
por um viajante verificado
Publicado em 11 de jan de 2023
Comentário de Administração do hotel
12 de jan de 2023 por Hakan Ozel,Administração do hotel
Dear Marco César,Thank you for taking your precious time to share your experience on Expedia. We are happy to learn that you had a pleasant stay and were satisfied with our services during your visit. Thank you for your excellent remarks, it was our pleasure to take care of you. We are looking forward to welcoming you back at Shangri-La Dubai in the near future. With warm regards, Hakan OzelGeneral Manager
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SIMPLESMENTE MARAVILHOSO PERFEITO - BEST OF DUBAI
Publicado em 22 de nov de 2022 na HotelsTHE BEST HOTEL EVER.... SERVICE VERY NICE... PERFEITO... MUITO BOM... MELHOR HOTEL QUE FICAMOS EM DUBAI - ATENDIMENTO PERFEITO, SPECIAL TANKS FOR MSS SHAWNEE FROM HORIZON CLUB... REALY BEST SERVICE EVER AT THIS HOTEL
Comentário de Administração do hotel
23 de nov de 2022 por Hakan Ozel,Administração do hotel
Dear Marcio, Our sincere thanks to you for patronizing Shangri-La Dubai and posting your positive feedback on Expedia. It is through valuable comments such as yours that we continuously keep ourselves motivated to always deliver the best experience towards our guests.Thank you very much for recognizing the efforts of our colleague Ms. Shawnee. Our people are our most prized assets as it is through them that we are able to serve our guest with true Shangri-La Dubai hospitality straight from our hearts. I will be happy to share your compliments with her. It was our pleasure to take care of you and we are looking forward to welcoming you back at Shangri-La Dubai in the near future. With best regards,Hakan OzelGeneral Manager
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Maravilhoso
Publicado em 16 de ago de 2022 na HotelsIncrivel !! Hotel categoria AAA. Atendimento extraordinario cafe da manha sensacional
Eles fazem questao de que vc se sinta em sua casa
A vista para o Burj ej indescritivel
O lounge eh maravilhoso
Momentos maravilhosos
Obrigado Shangri la !!!
Comentário de Administração do hotel
18 de ago de 2022 por Hakan Ozel,Administração do hotel
Dear Paulo,
We would like to thank you very much for choosing Shangri-La Dubai and taking your valuable time to post your feedback with an excellent rating on Expedia.
We are delighted to read that you had an amazing time and were satisfied with our products and services during your stay. Your positive feedback on the breakfast experience, the incredible views of Burj Khalifa and the impeccable courtesy of our colleagues are indeed rewarding. Our inspired colleagues try to go above and beyond to delight and provide our guests with the authentic experience straight from the heart and we are grateful for your compliments.
It was indeed our pleasure to take care of you and we are looking forward to welcoming you back at Shangri-La Dubai in the future.
With best regards,
Hakan Ozel
General Manager
por um viajante verificado
Publicado em 24 de jul de 2022
Perfeito, atendimento espetacular.
Todos os detalhes bem pensados.
Parabéns
Comentário de Administração do hotel
28 de jul de 2022 por Hakan Ozel,Administração do hotel
Dear Juliano,
Thank you for taking your precious time to share your experience with us on Expedia following your recent stay at Shangri-La Dubai.
We are delighted to learn that you enjoyed your stay with us and were satisfied with our services and hospitality. We are very grateful for your kind remarks, it was our pleasure to be at your service.
Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future.
With warm regards,
Hakan Ozel
General Manager
por um viajante verificado
Publicado em 19 de mar de 2022 na Hotels
Ótima opção de hospedagem.
Comentário de Administração do hotel
23 de mar de 2022 por Hakan Ozel,Administração do hotel
Dear Guest,
Thank you for sharing your positive review on Expedia.
We are pleased to read that you had a pleasant stay with us and enjoyed the guest room comfort. Thank you for your kind compliments, it was our privilege to have you stay with us and taking care of you.
We are looking forward to your next visit at Shangri-La Dubai in the nearest future.
With kind regards,
Hakan Ozel
General Manager
por um viajante verificado
Excelente estadia!
Publicado em 11 de dez de 2021 na HotelsHotel espetacular! Atendimento e benefícios para clientes rewards gold que fizeram ainda mais um atendimento exclusivo!! Up grade de quarto, lounge exclusivo! so elogios!! Café da manha super variado, opções para todos os gostos!!
Comentário de Administração do hotel
12 de dez de 2021 por Hakan Ozel,Administração do hotel
Dear Leonardo,
Many thanks for your patronage at Shangri-La Dubai and taking your precious time to write your review on Expedia.
We are very delighted to read your compliments about our hotel services and great hospitality of colleagues during your visit. We aim to delight and provide all our guests with the highest standards of service and experience. Thank you for praising their efforts, our team will be very happy to learn they have been recognized in such a superb manner by our valued guests such as yourself. It was a great pleasure to serve you.
We look forward to welcoming you back again very soon at Shangri-La Dubai.
With warm regards,
Hakan Ozel
General Manager
por um viajante verificado
Satisfação total
Publicado em 10 de dez de 2021 na HotelsGostei muito do hotel, da localização, do bom atendimento oferecido.
Comentário de Administração do hotel
12 de dez de 2021 por Hakan Ozel,Administração do hotel
Dear Geraldo,
Thank you for taking your precious time to share your experience on Expedia.
We are happy to learn that you had a pleasant stay and were satisfied with our services during your visit. Thank you for your excellent remarks, it was our pleasure to take care of you.
We are looking forward to welcoming you back at Shangri-La Dubai in the near future.
With warm regards,
Hakan Ozel
General Manager
