Vista do quarto

Avaliações de The Shores Resort & Spa

4 out of 5
The Shores Resort & Spa
2637 S Atlantic Avenue, Daytona Beach Shores, FL

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 739 de 1351 avaliações" "
Nota 8 - Boa. 305 de 1351 avaliações" "
Nota 6 - Ok. 159 de 1351 avaliações" "
Nota 4 - Insatisfatória. 77 de 1351 avaliações" "
Nota 2 - Terrível. 71 de 1351 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

veronica

Hospedou-se por 1 diária em ago. de 2023
Resposta de General Manager em 13 de set. de 2023
Veronica, thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

2/10 - Terrível

Eric

Hospedou-se por 2 diárias em abr. de 2022
Resposta de Hotelmgmt em 27 de abr. de 2022
It is disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have, Eric. Hopefully, we may have another chance to turn your impression of us around.

10/10 - Excelente

Daniel, Chilliwack

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a really great time here the staff was fantastic and friendly we Will definitely be back!
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Alexandra

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We LOVED our stay here. The ocean view room is absolutely the most gorgeous view to wake up too. Staff is so friendly. Our rooms were clean. The only thing that was a down side even though I know it’s not their fault, is that if you have a room with a shared door for shared rooms, you can hear the people next door to you. Other than that, 10/10. Definately coming back.
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Sasha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was spacious with a beautiful bathroom. The rate was so reasonable for overlooking the ocean.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the spaciousness of your room and the beautiful ocean views. At The Shores Resort & Spa, we take pride in offering our guests a tranquil retreat where they can unwind and soak in the breathtaking vistas of the ocean. We're thrilled that you found your stay enjoyable, and we look forward to welcoming you back for another idyllic getaway.

8/10 - Boa

Iona

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We appreciated the walk over from self parking to the lobby. Front desk staff, quick to provide a friendly greeting. The valet staff on Thursday afternoon at check in were fabulously helpful. The room was nicely laid out. The shower water pressure is comparable to a soft wet sad noodle. I have really thick long hair, I dreaded hair wash day, for good reason. Ironically every time I showered & thought of the lack of water pressure, it sprayed me right in the face!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Thank you for sharing your experience with us! We're delighted that you enjoyed your stay. It's fantastic that the valet staff went above and beyond to assist you during your check-in, ensuring a smooth start to a wonderful stay.As for your room, we're thrilled that you found it nicely laid out and comfortable. We understand the importance of a rejuvenating shower experience, and we apologize for any inconvenience caused by the water pressure. Our team will look into this matter promptly to ensure that all our guests enjoy a seamless experience.Despite this, we hope you were able to take in the beauty of our beachfront location and enjoy the breathtaking views of the ocean. Daytona Beach offers a serene and picturesque backdrop, perfect for relaxation and unwinding. Coupled with our commitment to providing exceptional service, we strive to create an idyllic retreat for all our guests.Thank you once again for choosing The Shores Resort & Spa for your stay. We look forward to welcoming you back for another memorable experience.

8/10 - Boa

Charles

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Generally enjoyed the stay. Nice facility on the beach and friendly staff. A little disappointed with apparent rationing of room towels. I guess they only expect that you take 1 shower a day.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay and found our oceanfront resort pleasant, with friendly staff to assist you throughout your visit.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we'll certainly address your concerns regarding the towels. We appreciate your valuable feedback as it helps us to continually improve our services. Despite this inconvenience, we hope you were able to soak in the beauty of Daytona Beach and make the most of your time with us.Thank you for choosing The Shores Resort & Spa! We look forward to your return, the white sand will be waiting for you!

10/10 - Excelente

amanda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This resort was extremely clean . It had a wonderful smell as soon as you walked in , the rooms was clean and the valet parking was so nice . Thr grounds were kept up and the pools were super clean . I would stay here again .
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found your room to be the perfect retreat during your stay at The Shores Resort & Spa. It's wonderful to know that you enjoyed the pristine cleanliness and comfort of your accommodations, providing you with a relaxing oasis throughout your visit. We're also glad to hear that you appreciated the inviting aroma upon arrival and that our valet parking and well-kept grounds and pools added to your overall experience. Your satisfaction is our top priority, and we're honored that you would choose to stay with us again.As you plan your next visit, our pristine white sand beach and breathtaking ocean views await your return, promising another memorable stay at The Shores Resort & Spa! We can't wait to welcome you back for another unforgettable experience by the sea.

6/10 - Ok

Alma

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was over $500 for 2 nights with a coastal view and king bed. Although clean, bathrooms are not new and there was black mold in a portion of the shower corner. Restaurant & bar on site. Not the greatest food but edible. Staff was efficient. Not worth $500 stay. Valet is $25 per day & I had to get my own car due to checkins and 1 valet on duty.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Thank you for sharing your experience with us. We appreciate your feedback regarding your recent stay. We're glad to hear that you found the room clean and that our staff was efficient during your visit. However, we're sorry to hear about the issues you encountered. Please know that we take cleanliness seriously, and we will address this promptly to ensure a more comfortable experience for our guests in the future. We've noted your concerns regarding our valet parking and we regret any inconvenience caused. Please know we'll consider them as we strive to continuously enhance our guest experience. We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. If you have any further concerns or questions, please don't hesitate to reach out to us directly.

10/10 - Excelente

Rachel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Thank you for sharing your delightful experience with us! We're thrilled to hear that you had such a wonderful stay at The Shores Resort & Spa. With our pristine white sand beach and breathtaking ocean views, every moment here feels like a serene escape to paradise. We can't wait to welcome you back for more blissful moments by the sea.

10/10 - Excelente

shameka

Great
Hospedou-se por 4 diárias em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Your feedback is truly appreciated, and we're delighted to hear that your stay at The Shores Resort was nothing short of excellent. Our team works tirelessly to ensure that every aspect of your experience exceeds expectations, and it's wonderful to know that we succeeded in providing you with an idyllic retreat. We eagerly await the opportunity to welcome you back for another wonderful stay!

10/10 - Excelente

Scott

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Thank you for sharing your experience! We're thrilled to hear that you had a perfect stay and enjoyed our scenic views and warm hospitality which make us the perfect oasis to unwind. We look forward to welcoming you back to The Shores Resort & Spa for another delightful stay.

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 22 de mar. de 2024
We're delighted to hear about your fantastic experience at The Shores Resort & Spa! Thank you for embracing the charm of Daytona Beach with us.

10/10 - Excelente

LESA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A gem of a find
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 20 de mar. de 2024
We're absolutely delighted to hear that you found The Shores Resort & Spa to be a gem! We can't wait to welcome you back for another unforgettable stay!

8/10 - Boa

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely amazing staff and facilities. Beach access was also fantastic and everhthing we needed we had. Literally my only complaint is the water pressure of the shower. Wasnt great. All in all id recommended to stay here and enjoy yourselves.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Thank you for your glowing feedback! We're thrilled to hear that you had an absolutely amazing experience with our staff and facilities. Our beach access is truly something special, there's nothing quite like strolling along the sandy beaches, listening to the soothing sounds of the waves, and feeling the gentle sea breeze against your skin. It's the perfect setting for relaxation and rejuvenation. Your recommendation means the world to us! We appreciate your feedback about the water pressure in the shower, and we'll certainly look into improving this aspect for an even more enjoyable stay in the future. We can't wait to welcome you back for another fantastic experience at The Shores Resort & Spa!

10/10 - Excelente

Lacie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was our second visit. We had a great time
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Thank you for returning to The Shores Resort & Spa! We're delighted to hear that you enjoyed both of your visits. Your continued support is the highest compliment we could receive, and we look forward to welcoming you back for many more memorable experiences in the future!

10/10 - Excelente

Stephanie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great, very friendly and kind. Rooms appeared a bit dated but very clean (which I think is the most important). Bed was comfy. Strawberry daiquiris from the tiki hut on the deck were perfection!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Thank you for your feedback! We're thrilled to hear that you found our staff to be great, friendly, and kind. Providing exceptional service is our top priority, and we're delighted that our team made your stay enjoyable. We're also glad to hear that you found your room comfortable. We couldn't agree more about the perfection of our strawberry daiquiris from Tiki Hut Barefoot Beach Bar! We hope to welcome you back soon for another wonderful stay at The Shores Resort & Spa!

10/10 - Excelente

Celia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was clean and comfortable, the pool was clean and everything else was good 👍 👌
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Your kind words mean the world to us, and we're delighted that everything exceeded your expectations. We're thrilled to hear that you found your room clean and comfortable and that you enjoyed our refreshing pool. We can't wait to welcome you back to The Shores Resort & Spa for another fantastic stay filled with relaxation!

10/10 - Excelente

anaida

Viagem a dois
It was ridiculous good , love the property , very clean ,staff was amazing, pool area , hotel , vale parking, everyone was great to us
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had such a wonderful experience at our property. It's great to know that you found everything to be in pristine condition and that our staff provided amazing service throughout your stay. We're delighted that you enjoyed the pool area, hotel facilities, and valet parking. Your kind words mean a lot to us, and we can't wait to welcome you back for another incredible stay at The Shores Resort & Spa, where the sun-kissed shores of Daytona Beach await your return!

2/10 - Terrível

Marsha

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was so disappointed to see this hotel having 4 stars and high reviews. The hotel looks nice from the outside, but my oceanfront king room was disgusting. Pillows stained, dirt and cheez its under the sofa cushions when I went to open the bed for my son. I checked out the next morning. Also, whatever they charge, the hotel charges, two separate fees, a resort fee, and parking fee. That’s not a resort it’s very old, smelled moldy, and me, and both of my kids with allergies coughed all night. Room kept going cold than hot throughout the night. Awful stay
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 20 de mar. de 2024
Your feedback is truly valuable to us, and we're deeply sorry that your recent stay did not meet your expectations. We pride ourselves on maintaining high standards of cleanliness and comfort, and we're disappointed to hear that we fell short in these areas during your visit. Please rest assured that we take your concerns seriously, and we're committed to investigating them thoroughly and implementing immediate solutions to prevent any recurrence in the future.We also apologize for any confusion regarding our parking and resort fees. Transparency is essential to us, and we aim to communicate all fees on our website and third-party booking platforms. To ensure better clarity for our guests, we'll review our communication materials and make necessary improvements. We hope to have the opportunity to regain your trust and provide you with a much-improved experience. If you have any further concerns or would like to discuss your feedback in more detail, please don't hesitate to reach out to us directly. We're here to listen and ensure your future stays with us are nothing short of exceptional.

8/10 - Boa

Devon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a wonderful inexpensive property right on the water. We used our balcony the entire time to sit and watch the ocean waves!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 14 de mar. de 2024
Devon, Thank you so much for sharing your experience! It warms our hearts to hear that you found our property to be a wonderful and inviting oasis by the water. There's a certain magic in sitting on your balcony, listening to the soothing rhythm of the ocean waves. Waking up and sleeping to that sound and breeze is incomparable. We're delighted that you embraced that tranquility during your stay with us. We can't wait to welcome you back to The Shores Resort & Spa for more amazing stays!

10/10 - Excelente

Adelayne, Orlando

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel! Clean rooms and comfy beds! Amazing vibe outside and inside. The outside has two fire pits and another super nice fireplace near the bar. The pool is heated and goes up to 8 feet. Great to swim. The beach access is right on the grounds and it’s beautiful. Overall loved it. Excellent staff. Everyone was welcoming and opened all doors for me. You could even see the rocket launch from Cape Canaveral one night. They have yoga every day as well and s’mores at night. I would definitely recommend it.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 14 de mar. de 2024
Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay at The Shores Resort & Spa. From the clean and comfortable rooms to the inviting ambiance both indoors and outdoors, it sounds like you truly enjoyed every aspect of your time with us. We're delighted that you our amenities added to your stay. The cozy fire pits, our daily yoga sessions and s'mores nights are truly magical. It's also fantastic to hear that our staff provided excellent service, making you feel welcome and cared for throughout your visit. We're honored by your recommendation and can't wait to welcome you back for another fantastic stay!

8/10 - Boa

Linwood

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 13 de mar. de 2024
Thank you for your stellar rating! We're thrilled to hear that you had an exceptional stay and enjoyed our beachfront location, complete with scenic views and warm hospitality. We look forward to welcoming you back to The Shores Resort & Spa for another delightful stay.

10/10 - Excelente

Fernando

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
Thank you for sharing your experience! We're thrilled that you had a fantastic stay and indulged in our oceanfront amenities, surrounded by breathtaking views and our signature warm hospitality. We look forward to your return to The Shores Resort & Spa for another memorable getaway. Embrace the allure of crystal-clear waters and powdery white sands, beckoning you for yet another unforgettable seaside retreat!

8/10 - Boa

Robert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pretty nice place staff was really nice great bar inside and out was there for bike week little over priced but overall I would stay again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
Robert, Thank you for sharing your experience with us! We're thrilled to hear that you had a pleasant stay at The Shores Resort & Spa and that our staff added some extra spark to your visit. We're delighted to know you enjoyed our bars! The Oceanview Lounge, with its stunning ocean views and inventive drinks, is the quintessential Daytona Beach bar, while the Tiki Hut Barefoot Beach Bar offers a relaxed atmosphere right by our pool and the shore. We appreciate your feedback and eagerly anticipate welcoming you back for another enjoyable visit, perhaps during the next Bike Week!

10/10 - Excelente

Kimberly

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Frankie, Robyn and valet services were amazing!!!!! Definitely great hotel, clean and great customer service.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
We genuinely appreciate your feedback! It's delightful to hear that Frankie, Robyn, and our valet team left such a positive impression on your stay. At The Shores Resort & Spa, we pride ourselves on providing exceptional service, a breathtaking oceanfront location, and luxurious accommodations, all designed to ensure you can relax and unwind completely. We look forward to welcoming you back for another fantastic stay soon!

10/10 - Excelente

Erika

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great rooms and great customer service
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
We greatly appreciate your feedback and we’re overjoyed that your experience at The Shores Resort & Spa was perfect. We’re pleased that you could take in our serene atmosphere and incomparable views. We look forward to welcoming you back for more wonderful memories on the sugar-white sand of Daytona Beach.

10/10 - Excelente

Clayton

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
Thank you so much for your feedback! We're overjoyed that every aspect of your stay at The Shores Resort & Spa exceeded your expectations. We can't wait to welcome you back so you can once again bask in the beauty of Daytona Beach!

10/10 - Excelente

Warren

Viagem a dois
Pontos positivos: Limpeza
Very nice
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 10 de mar. de 2024
Thank you for your terrific rating! We're thrilled to hear that you had an exceptional experience. Our beachfront location is complete with scenic views and warm hospitality, making us the perfect oasis for relaxation. We look forward to welcoming you back to The Shores Resort & Spa for another delightful stay.

10/10 - Excelente

Carlos

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent stay
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 10 de mar. de 2024
We're delighted by your fantastic rating! It's wonderful to know that you had an outstanding experience with us. Nestled along the shores of Daytona Beach, our resort offers picturesque vistas and genuine hospitality, creating an ideal sanctuary for unwinding. We can't wait to have the pleasure of hosting you again at The Shores Resort & Spa for another memorable stay.

10/10 - Excelente

Molly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had an amazing stay. Cabana rooms are wonderful, as are pool and hot tub. Fun bar area, great staff, great food in the restaurant!
Hospedou-se por 5 diárias em fev. de 2024
Resposta de General Manager em 10 de mar. de 2024
Thank you for sharing your experience with us! We're thrilled to hear that you had an amazing stay at The Shores Resort & Spa and that our cabana rooms were the perfect retreat, allowing you to take in the scents and scenes of the Atlantic while having access to the pool deck and ocean terrace. It's fantastic to know that you enjoyed the relaxation offered by the private lanai and enclosed cabana, and twe're pleased that our dining options and service exceeded your expectations. We can't wait to welcome you back for another fantastic stay!

10/10 - Excelente

Gemma

Hospedou-se por 4 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Your feedback warms our hearts! We're so glad you found your stay at The Shores Resort & Spa enjoyable. Our team works hard to create a tranquil and rejuvenating atmosphere, and we're delighted that you experienced just that.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
In room coffee was horrible, thats the only complaint we had
Hospedou-se por 4 diárias em fev. de 2024
Resposta de General Manager em 7 de mar. de 2024
Daniel,It's heartwarming to hear that your overall experience at The Shores Resort & Spa exceeded your expectations. We take pride in providing exceptional service and ensuring that every aspect of your stay is nothing short of excellent. Please know we will consider your comments about our coffee to enhance our offerings. We can't wait to have the pleasure of welcoming you back for another extraordinary stay at The Shores Resort & Spa!

6/10 - Ok

Lyne

Pontos positivos: Serviço e funcionários
The 60 plus dollars a night of fees added on top of room cost and parking fees.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de General Manager em 7 de mar. de 2024
Thank you for sharing your feedback with us. We understand your concern about the resort and parking fees. We’d like to share that our resort fee includes many amenities to enhance your overall experience at The Shores Resort & Spa. Along with the convenience of Wi-Fi throughout the resort, our resort fee covers special treats like welcome cocktails, bottled waters, and even a S'mores Kit for a fun evening by the fire pits. We strive to display our fees clearly to our guests, please know we will review our communication materials to ensure this.We're delighted to hear that despite these concerns, you were able to enjoy the pristine white sands, clear waters, and refreshing sea breeze. Our team takes pride in providing exceptional service, and we're glad you got to experience that during your stay. We appreciate your understanding and hope to have the pleasure of welcoming you back for another memorable stay at The Shores Resort & Spa!

10/10 - Excelente

timothy, east liverpool

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 7 de mar. de 2024
Timothy,Thank you so much for your feedback! We're overjoyed that you enjoyed every aspect of your stay at The Shores Resort & Spa. It's heartwarming to learn we exceeded your expectations and we’re delighted that the beauty of our white sand beach and the oasis-like atmosphere of our resort made your stay special. We can't wait to welcome you back for more excellent experiences!

10/10 - Excelente

Lorene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em fev. de 2024
Resposta de General Manager em 7 de mar. de 2024
Thank you for your terrific rating! We're pleased that you had a perfect and linger worthy stay at The Shores Resort & Spa. We hope you enjoyed our relaxing spa and the beauty of Daytona Beach. We look forward to welcoming you back for another wonderful stay.

10/10 - Excelente

Kevin, Toronto

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good spot
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 7 de mar. de 2024
Thank you for your terrific rating! We're thrilled to hear that you had an exceptional experience. Our beachfront location is complete with scenic views and warm hospitality, making us the perfect oasis for relaxation. We look forward to welcoming you back to The Shores Resort & Spa for another delightful stay.

10/10 - Excelente

Cynthia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love it
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 4 de mar. de 2024
We appreciate your wonderful feedback! We're glad to hear that you loved your stay and enjoyed the scenic views from our beachfront location. I’m also delighted that our warm service shone during your stay. We look forward to welcoming you back to The Shores Resort & Spa for another wonderful Daytona Beach experience.

10/10 - Excelente

Robert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was very welcoming and sincerely so. Even though we didn’t valet, the attendant always opened the door for us. A smile goes a long way and there were mikes of smiles!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 4 de mar. de 2024
We truly appreciate your feedback and we're thrilled to hear that you had an excellent time at The Shores Resort & Spa. We strive to provide top-notch hospitality in every aspect of our resort, and we're overjoyed that we could exceed your expectations. A smile indeed goes a long way and we’re glad that our service made your stay even more memorable. It's heartwarming that you appreciated the beauty of our beachfront facilities and we can't wait to welcome you back for another exceptional stay.

8/10 - Boa

mike

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice property but parking is expensive!
Hospedou-se por 7 diárias em fev. de 2024
Resposta de General Manager em 4 de mar. de 2024
Mike, We're thrilled to hear that you enjoyed our facilities and the excellent service we’re known for. Your satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate you sharing your thoughts about our parking fees. We strive to provide convenient parking options for our guests, and we'll certainly consider your feedback as we continue to improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay at The Shores Resort & Spa!

10/10 - Excelente

Rachel

Viagem a dois
Was sad to leave!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 4 de mar. de 2024
Rachel, Farewells to our oasis are always bittersweet, but your terrific rating brings warmth to our hearts! We're delighted to hear that your stay at The Shores Resort & Spa was perfect and memorable. We trust you indulged in the serene spa experience and soaked in the beauty of Daytona Beach. Your comfort and satisfaction mean the world to us, and we eagerly anticipate the opportunity to welcome you back for another unforgettable stay

2/10 - Terrível

Andras, Blainville

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Really bad stay, staff is lazy and loosy: they have other priorities then clients and the hotel is empty. Then rooms are dated. And we had an alarm at mid night sharp.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Thank you for sharing your experience with us, although we're truly disheartened to hear about your stay. We deeply apologize for the inconvenience caused by the alarm disturbance and any lapses in service you encountered. Providing exceptional service to our guests is our utmost priority, and we regret that we did not meet this standard during your visit. Your feedback is invaluable, and we will address the issues raised with our team to ensure improvements are made. We hope to have the opportunity to regain your trust with an improved experience in the future.

8/10 - Boa

John

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The hotel was nice. We had a terrace room with ocean view which was very nice and private. However, everything was driving distance and no restaurant options nearby. Did not receive a VIP upgrade.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the views and experience from your terrace room with an ocean view. There's something truly special about waking up to the sound of the waves and taking in the breathtaking vista of the ocean from the comfort of your own private balcony. However, I understand your comments about attractions being driving distance away. We aim to provide everything you need in our resort, from fun at the beach to a spa and three restaurant options in addition to room service. We strive to have options for every palate. Our culinary offerings include fresh, locally inspired dishes served at Azure Oceanfront dining, delightful poolside fare at Tiki Hut Barefoot Beach Bar, and creative cocktails and light bites at our Oceanfront Lounge. We invite you to try them out on your next visit. Additionally, we regret it was not possible to get you an upgraded room, but we're glad you had an excellent stay nevertheless. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another memorable stay with us at The Shores Resort & Spa.

10/10 - Excelente

Jesse, Orlando

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very special hotel! I was very impressed.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Thank you so much for your feedback! We're thrilled to hear that you were delighted by your stay at The Shores Resort & Spa. We strive to provide top-notch hospitality in every aspect of your stay, and we're overjoyed that we could exceed your expectations. It's heartwarming that the beauty of our beach and the oasis-like atmosphere made your resort a special place for you. We can't wait to welcome you back for more cherished memories.

10/10 - Excelente

Elizabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Thank you for sharing your experience! We're thrilled to hear that you had a wonderful stay and enjoyed our beachfront facilities, complete with scenic views and warm hospitality that make us the perfect oasis to unwind. We look forward to welcoming you back to The Shores Resort & Spa for another delightful stay. The turquoise water and white sand await your return, promising another unforgettable experience by the sea.

8/10 - Boa

Stefan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wasnt many options for menu.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at The Shores Resort & Spa. With direct access to the beach and rooms with spectacular ocean views, our resort truly offers the best of Daytona Beach. We’re glad that you enjoyed our warm service; we're committed to making your stay exceptional from the moment you arrive.However, I regret that our menu options did not fulfill your expectations. I’d like to share that in an effort to cater to the different palettes of our guests, we have three dining options on-site, plus the convenience of room service. We offer fresh local flavors served at Azure Oceanfront dining, poolside delights at Tiki Hut Barefoot Beach Bar, and inventive drinks and small plates at our Oceanfront Lounge. We assure you we’ll take your comments into consideration as we continuously strive to enhance our offerings.I hope to welcome you back soon for another relaxing experience on the sugar-white sand of Daytona Beach and an improved stay!

6/10 - Ok

James

Viagem a dois
Pontos positivos: Limpeza
The rooms are showing signs of wear. The lobby is beautiful, the pool area is clean. Most of the staff is extremely friendly and nice. The little market doesn’t have the greatest hours so it difficult to find bottles of water or coffee without having to go to the restaurant or bar. Have to have a car or Uber to get to anywhere other than the beach. We didn’t overly enjoy the food at the restaurant so ended up ordering in or going out to eat elsewhere.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de General Manager em 28 de fev. de 2024
Thank you for sharing your experience with us. We're delighted that you enjoyed the beauty of our lobby and pool area, and that you felt the friendliness and warmth of our team during your stay. We understand the importance of having a market available and easy access to coffee and water to start your mornings, I'm happy to share that our rooms include coffee makers and two reusable water bottles for your convenience. However, I'm disheartened by any inconvenience during your stay.Our beachfront location is designed to provide a complete beach resort experience, offering multiple dining options, direct access to the beach with stunning views, a spa, a fitness center, and more. While not all attractions are within walking distance, we have a list of nearby attractions for your enjoyment. We regret to hear that our dining experience fell short of your expectations. We assure you we will consider your review for improvement as we continuously strive to enhance our guest experience and offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience at The Shores Resort & Spa.

8/10 - Boa

Kristel

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was wonderful except the food service. They didn't bring fresh coffee to your room for room service and the food was fair at best. The staff was short handed.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de General Manager em 26 de fev. de 2024
Kristel,Thank you for sharing your experience with us. We're delighted to hear that you had a wonderful experience overall at The Shores Resort & Spa. While we're disappointed that our room service and dining options fell short of your expectations, we truly appreciate your understanding and constructive feedback. We understand the importance of having fresh coffee to start your mornings, which is why our rooms come equipped with coffee makers for added convenience. We're glad to know that you were still able to enjoy your stay and the soothing ambiance of our beachfront location. Your comments will certainly be taken into consideration as we’re committed to continuous improvement. We look forward to the opportunity to exceed your expectations on your next visit and provide you with an even more memorable experience.

10/10 - Excelente

Cori Anne

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property made our trip special with all the little extras. The champagne on check in, the beach balls. Property looked a lot better this year and much more staff.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 26 de fev. de 2024
Thank you for your wonderful feedback! We're absolutely thrilled to hear that your trip was made extra special by the little touches and amenities we provided during your stay. It warms our hearts to know that the champagne upon your arrival and the beach balls added that extra sparkle to your experience. We're delighted that you noticed the improvements we've made to our property. Your kind words truly motivate us to continue going above and beyond for our guests. We can't wait to welcome you back for another unforgettable stay at The Shores Resort & Spa!

10/10 - Excelente

Jake

Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 21 de mar. de 2024
Thank you for sharing your rating. Creating an idyllic retreat for our guests is our top priority and we’re glad everything was perfect during your stay. We look forward to welcoming you back for another delightful stay at The Shores Resort.