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Avaliações de Comfort Inn And Suites Custer

2.5 out of 5
Comfort Inn And Suites Custer
339 W. Mt. Rushmore Road, Custer, SD

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 581 de 1000 avaliações" "
Nota 8 - Boa. 340 de 1000 avaliações" "
Nota 6 - Ok. 52 de 1000 avaliações" "
Nota 4 - Insatisfatória. 16 de 1000 avaliações" "
Nota 2 - Terrível. 11 de 1000 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Randall

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a good breakfast.
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Renee'

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We will be back next season! Great location for all things Custer and Keystone. Hiking in Custer State Park was great!!
Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Bridget

Hospedou-se por 2 diárias em out. de 2023

8/10 - Boa

Laurie

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice clean and quiet place to stay while visiting Custer and the lower Blackhills.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 19 de out. de 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 - Excelente

ANDREW, Altoona

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So nice. Room, sheets, pool, coffee, staff everything so far.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 19 de out. de 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 - Excelente

Dan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was a nice place, no problems.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 19 de out. de 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

8/10 - Boa

Rommie

Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Priscilla

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manger Mellissa Livermore em 19 de out. de 2023
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

8/10 - Boa

Rowena

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good location.
Clean. Love the breakfast. Perfectly located around many things to do.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Assistant Manger Mellissa Livermore em 19 de out. de 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

10/10 - Excelente

Laura

Viagem com a família
Pontos positivos: Limpeza
Very comfortable and spacious room. Helpful staff.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 19 de out. de 2023
I’m happy to hear that our team provided you with excellent service. I’ll make sure that the staff receive your feedback. I’m sure it will make their day! Have a wonderful day!

10/10 - Excelente

bernadine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
Thank you so much for your positive feedback! We are thrilled to hear you enjoyed your experience in the Black Hills. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.

10/10 - Excelente

Brent

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful setting as it backs up to a hillside. Very nice complimentary breakfast, decent pool/hot tub area. There was a mixup at check in that created a little confusion at checkout...but no big deal. I would stay here again.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

PAULA

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon

10/10 - Excelente

Kerry

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon

10/10 - Excelente

Cathie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room was very nice . Bed was comfortable. Staff was very nice and helpful. Highly recommend.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

6/10 - Ok

Vicki

Viagem com a família
The toilet seat was broken and needed to be tightened, very loose on the hinges. Also the fan in the bathroom was very loud and sounded like it was about to break when you turned off the light/fan. Otherwise the bed was comfy. Breakfast was just ok, your basic hotel breakfast included faire
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de out. de 2023
We’re so happy to hear you had a great experience at the Comfort Inn and Suites, Custer. Our whole team works very hard to keep our customers happy. I am sorry to hear about the issues with your room during your stay with us. I will be sure to pass your feedback on, and we will work on maintaining our amenities in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! We hope to see you again soon.

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Assistant Manager Mellissa Livermore em 8 de out. de 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff and everything was very clean and our room was quiet. COMFORT. Great beds and mattresses and the included breakfast was great!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 8 de out. de 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

8/10 - Boa

Mike

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean looking location handy
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 8 de out. de 2023
We re so happy to hear you had a great experience With us in the Black Hills. Your review made our day! Our entire team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

8/10 - Boa

Linda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very comfortable bed, decent breakfast. I wish the light blocking drape didn’t allow light in underneath it over the air unit.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 8 de out. de 2023
Thanks for sharing your positive review with us. Just wanted to let you know how much your review means to us here at Comfort Inn. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

8/10 - Boa

Clare

Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
nice and cosy good service.
Hospedou-se por 1 diária em out. de 2023
Resposta de Assistant Manager Mellissa Livermore em 4 de out. de 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - Excelente

Nancy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 4 de out. de 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!

10/10 - Excelente

Mr Randall R

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was nice, especially The Buglin' Bull restaurant.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Assistant manager Mellissa Livermore em 4 de out. de 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!

2/10 - Terrível

Scott

Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Tom

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 4 de out. de 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - Excelente

wayne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Would like a choice of pillows
Hospedou-se por 1 diária em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

8/10 - Boa

Jennifer

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice property in the heart of Crazy Horse, Jewel and Wind caves, and Mt Rushmore. Fitness center and breakfast. I'd stay again.
Hospedou-se por 1 diária em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - Excelente

Duane

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location to access all the sites close to Custer
Hospedou-se por 2 diárias em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

Jeffrey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good breakfast, comfortable beds, awesome hot tub!
Hospedou-se por 7 diárias em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 - Excelente

Jessica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great choice
Stay was great. Just a quick single night during a cross country road trip. The pool was bigger than expected, and a huge hit with the kids. Only complain I have is that the air conditioner in my room was loud. But I’d still stay here again!
Hospedou-se por 1 diária em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

Bonnie

Hospedou-se por 1 diária em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.

10/10 - Excelente

Tom

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 27 de set. de 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

Charity

Viagem com a família
One of the nicest places we’ve stayed. Super clean, bed extremely comfortable. Fresh towels and washcloths daily. Staff was so nice. I can’t say enough good things about this hotel. Five stars!!
Hospedou-se por 3 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 - Excelente

Kathleen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Enjoyed our stay here.
We stayed for four nights. Staff was friendly, room was clean, breakfast was good.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 - Boa

Andree

Hospedou-se por 2 diárias em set. de 2023

8/10 - Boa

Brent

Hospedou-se por 1 diária em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.

8/10 - Boa

Cari

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very nice. The room was pretty clean. Little things were not taken care of. The tub had definitely had some use. Chips in it. The breakfast was tipucal hotel breakfast. With eggs, bacon, cereal, bagels and all the topping. Overall it was good.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

6/10 - Ok

Lynnda

Pontos positivos: Serviço e funcionários
The bathroom walls next to the toilet and by the light switch were dirty. Hallways had not been vacuumed. Facility needs a little tender care. We stay there most every year and noticed a slight decline in facility card.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 22 de set. de 2023
Thanks for sharing your positive review of our premier establishment . Has valued guest we would like you to know that your concerns were heard and we will be applying all the necessary recommendation so we can better fulfil all of our guest needs. We are constantly improving on our quality of service offered. Thank you again for your honest review and we hope to offer you a pleasant stay the next time you are visiting the Black Hills. Have a wonderful day.

10/10 - Excelente

marc

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This staff is helpful and friendly.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de set. de 2023
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that the entire staff receives the recognition they deserve. Thank you again, have a great day!

10/10 - Excelente

Douglas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a very clean hotel and I loved the beds
Hospedou-se por 3 diárias em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de set. de 2023
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that the entire staff receives the recognition they deserve. Thank you again, have a great day!

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay!
Hospedou-se por 1 diária em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de set. de 2023
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected on your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

10/10 - Excelente

Jodi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice hotel. Clean.
Hospedou-se por 1 diária em set. de 2023
Resposta de Assistant Manager Mellissa Livermore em 15 de set. de 2023
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected on your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

8/10 - Boa

Barbara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Skip the coffee
Everything was great except the coffee. Both the in-room coffee and the breakfast room coffee were awful watered-down stuff that didn't even taste like coffee. The hot and cold breakfast was great for most folks, but not so much for a vegan.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 8 de set. de 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 - Boa

Ian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good Hotel - Good Location
The hotel was in a good location and was in pretty good shape. There were a few things that were worn or could use a little attention, but overall everything was good. The girl at the front desk was very nice and great with area information and helpful with checking. I would be comfortable recommending this hotel to someone traveling to see things in the area.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Mellissa Livermore Assistant Manager em 8 de set. de 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - Excelente

Michael, South Bend

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed at the property for the EV charging, but the hotel was very comfortable, breakfast good and ;location excellent.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Mellissa Livermore Assistant Manager em 8 de set. de 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 - Excelente

Pamela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfort Inn - Custer, SD- Clean and comfortable rooms. Convenient to surrounding points of interest. Helpful and courteous staff. Filling breakfast with several choices. Highly recommend this property.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Mellissa Livermore Assistant Manager em 8 de set. de 2023
Thanks for sharing your positive review of our premier establishment. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.