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Avaliações de WoodSpring Suites Columbus Urbancrest

2.5 out of 5
WoodSpring Suites Columbus Urbancrest
3205 Centerpoint Drive, Grove City, OH

Avaliações

7,6

Boa

Nota 10 - Excelente. 75 de 174 avaliações" "
Nota 8 - Boa. 41 de 174 avaliações" "
Nota 6 - Ok. 23 de 174 avaliações" "
Nota 4 - Insatisfatória. 11 de 174 avaliações" "
Nota 2 - Terrível. 24 de 174 avaliações" "

8,4/10

Limpeza

8,0/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice and clean !
Hospedou-se por 1 diária em mar. de 2024
Resposta de rtd em 12 de mar. de 2024
We want to thank you for taking the time to put in a reveiw for us and we are glad to see that we are meeting your expectations. We take pride in our work and keeping our hotel clean and safe for our valued guests. If there is anything you may need and/or discuss about our hotel, we are always here with open ears. Thank you again and have a wonderful day.

10/10 - Excelente

Brian

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is super clean
Hospedou-se por 1 diária em fev. de 2024
Resposta de rtd em 29 de fev. de 2024
We want to thank you for the nice review. We are glad that we have met your expectations. We do take pride in our hotel and our valued guests. All review are shared with staff for training purposes as well. Thank you and have a blessed day.

10/10 - Excelente

Reginald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 14 diárias em jan. de 2024
Resposta de Danny Carroll/AGM em 21 de jan. de 2024
Thank you Reginald for taking the time to leave us a review. Feedback from our guests are very important to us as it helps us with making sure all of our guests enjoy their stay. Have a great day and thank you again.

10/10 - Excelente

Arlene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Un buen servicio, todo bien limpio, organizado.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Danny/AGM em 31 de dez. de 2023
Thank you for taking the time to leave us a review. We value your business and feedback. We are glad to hear that you enjoyed your stay with us and welcome you back anytime.

10/10 - Excelente

Julian

Hospedou-se por 7 diárias em out. de 2023
Resposta de Danny/AGM em 3 de dez. de 2023
Thank you Julian for the review. We appreciate your business and hope to see you again. Safe travels!!!

6/10 - Ok

Angela

Pontos positivos: Limpeza
Hospedou-se por 7 diárias em out. de 2023
Resposta de Danny/Assistant General Manager em 18 de out. de 2023
Thank you Angela for taking the time to leave us a review. I am sorry to hear that we did not meet your expectations. We welcome you back to give us a chance to make your next stay more enjoyable.

6/10 - Ok

Josue

Hospedou-se por 7 diárias em ago. de 2023
Resposta de Danny Carroll / Assistant General Manager em 7 de set. de 2023
Thank you Josue for leaving a review. On behalf of our staff at the hotel i want to apologize for we did not exceed your expectations during your stay. We welcome you back anytime to make your stay more enjoyable. We wish you the best and safe travels.

2/10 - Terrível

Joshua

Viagem de negócios
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 12 diárias em ago. de 2023
Resposta de Danny Carroll/ Assistant General Manager em 3 de set. de 2023
Dear Joshua, we are sorry to hear that we did not meet your expectations during your stay. We wish you the best and hope to see you again to try and make your next stay a better one.

10/10 - Excelente

Xianzhe

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very great place for weekly stay. Staff members are all nice and patient for solving all requests.
Hospedou-se por 14 diárias em ago. de 2023
Resposta de Danny- Assistant General Manager em 20 de ago. de 2023
Thank you Xianzhe for taking the time to leave a review for us. We take great pride in taking care of our guests and hope for all to have an enjoyable stay with us. Safe travels and we hope to see you in the future.

10/10 - Excelente

Sam

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de rtd em 14 de ago. de 2023
We thank you for your business and we are glad that we have met your expectations. We show and share our reviews with our staff for training purposes for we take pride in making sure all our guest are safe and that they get the best for their monies. We wish you safe travels.

10/10 - Excelente

Anar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em ago. de 2023
Resposta de rtd em 14 de ago. de 2023
We want to thank you for staying with us and allowing us to house you and yours. We also share all reviews with our staff for training purposes. We are happy to see that you enjoyed your stay and we wish you to come back again to see us soon. Thank you again and have a blessed day.

4/10 - Insatisfatória

mark

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Not up to standards
I was disappointed. I arrived a 10pm and was first told that I had cancelled my reservation. (I had not) Then that they couldn't find my reservation and then they had been overbooked. Eventually I was given a room and billed correctly. I made it to the room and found a greasy/dirt table, bugs in the sink and bathtub and a threadbare blanket/comforter on each of the beds. I made the best of it by using a washcloth to clean the chairs and table, ran hot water in the sink and tub and went to bed wearing and sweatpants and sweatshirt.
Hospedou-se por 1 diária em ago. de 2023
Resposta de rtd em 7 de ago. de 2023
I apologize for the inconvenience and the issues that you occured while here at our hotel. We strive to make sure our hotel is clean and safe for our guests and apparently we failed to do so. We will make sure this is addressed with my staff and taken care of in the future. We welcome you back to give us another change to earn your respectible business. Our hotel was overbooked and the staff did a good job on getting your reservation reinstated and granted but we failed to check the cleanliness of the room. Please except our deepest apologies.

10/10 - Excelente

Terrence

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My stay here was awesome. From the time i entered till the day I left. I would decibel recommend this hotel.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de rtd em 24 de jul. de 2023
We thank you for putting in the nice review for we share these reviews with our staff and management for we take pride in our hotel and our guests. Thank you again for your business and have a blessed day.

8/10 - Boa

donna

Hospedou-se por 7 diárias em jul. de 2023
Resposta de rtd em 14 de ago. de 2023
We thank you for your business and we are glad to see that you have put a nice review in for us. We apologize that we did not meet your expectations at 100% however; we will share all reviews with our staff for training purposes and to do better in the future. We welcome you back and wish you safe travels.

10/10 - Excelente

Kenya

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de rtd em 20 de jul. de 2023
We want to thank you for the nice review and we are glad that we have met your expectations. We wish you the best and thank you for staying with us.

10/10 - Excelente

Patricia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I have nothing but good things to say about this place. From the time that I checked in until I checked out was FANTASTIC. I will definitely stay again when I come to Ohio to visit. Room clean from top to bottom.
Hospedou-se por 25 diárias em jun. de 2023
Resposta de Danny Carroll/AGM em 28 de jun. de 2023
Thank you so much Patricia for taking the time to share your kind words with us. We strive to make sure every guests enjoys their stay with us. We are happy to hear you enjoyed your stay and look forward to seeing you on your next trip to Ohio. We wish you safe travels and have a great day!!! Thank you again!!!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 17 diárias em mai. de 2023
Resposta de Danny/AGM em 4 de jun. de 2023
Thank you for taking the time to leave us a review. We appreciate the feedback and are glad to hear you enjoyed your stay with us. We wish you safe travels and welcome you back anytime. Thanks again.

10/10 - Excelente

Misty

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The convenience of being close to freeway. I felt safe there. It was quiet
Hospedou-se por 4 diárias em mai. de 2023
Resposta de rtd em 1 de jun. de 2023
We thank you for giving us such a good review. We strive to make our hotel the safest, most affordable and clean hotel in the mid-west. We share all reviews with the staff for training purposes.

6/10 - Ok

Viajante verificado

Hospedou-se por 1 diária em mai. de 2023
Resposta de Danny/AGM em 8 de mai. de 2023
Thank you for taking the time to leave us a review. I am sorry to hear that your stay wasn't as enjoyable as we would have liked it to be. We welcome you back to make your next stay more enjoyable. Safe travels.

10/10 - Excelente

Victor

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean place to stay and also convenient to travel
Hospedou-se por 7 diárias em abr. de 2023
Resposta de Danny Carroll/AGM em 23 de abr. de 2023
Thank you Victor for the kind review. We appreciate you and welcome you back anytime you are in town. We wish you safe travels and thank you for choosing Woodspring Suites Hotel in Urbancrest, Ohio.

10/10 - Excelente

Amber

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 16 diárias em fev. de 2023
Resposta de Danny Carroll/AGM em 22 de fev. de 2023
Thank you Amber for taking the time to leave a review for us. We are glad to hear that you enjoyed your stay! We hope to see you again and we wish you safe travels.

6/10 - Ok

Maggie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was the best thing about this hotel
Front staff was amazing and informative. Room was clean. Could use a new mattress but not awful. Normally a fairly heavy sleeper. I heard everything all night. From the loudest walker above me, semi truck running in the parking lot, to what sounded like construction at 4am.
Hospedou-se por 1 diária em fev. de 2023
Resposta de rtd em 8 de fev. de 2023
We thank you for your feedback and we apologize for any inconveniences that you did occur. We will take this review and learn and grow from it. We wish you the best and safest travels.

8/10 - Boa

Kevin

Hospedou-se por 3 diárias em nov.. de 2022
Resposta de rtd em 29 de nov. de 2022
We thank you for taking the time to put in a review for us. I apologize that we did not meet all your expectations of your stay. We strive to keep a safe and clean hotel for our guests at all times so we hopefully receive a 10 review from all. Please, come back and give us another change and let us know what we can do better. Have safe travels.

10/10 - Excelente

Samrong

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice workers.
Hospedou-se por 1 diária em nov. de 2022
Resposta de rtd em 23 de nov. de 2022
We thank you for taking the time to put in a review for us. We share your thoughts and suggestion with our staffing to ensure we meet all expectations. Our Staff thrives on being nice and accommodating to our guests while keeping a safe and clean hotel. Have a great holiday and thank you for your business.

10/10 - Excelente

Melissa

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love it here
Hospedou-se por 7 diárias em out. de 2022
Resposta de Danny/AGM em 22 de out. de 2022
Thank you Melissa for the great review! We are happy to hear that you enjoyed your stay with us. We take great pride in our hotel and want all of our guests to enjoy their stay with us. We appreciate the kind words and hope to see you again!!!

4/10 - Insatisfatória

Caleb

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Prevalent Smoke Smell
Smelled of smoke everywhere. Elevators, hallways, my room’s bathroom (in a non-smoking room) - everything just reeked. Other than the smell, it was okay. But it’s hard to look past.
Hospedou-se por 1 diária em out. de 2022
Resposta de rtd em 3 de out. de 2022
I apologize that we did not meet you expectations due to the smoke smell. We try and do our best to keep the smell to a minimum due to us being a smoking hotel. We will keep trying and doing our best for our guests now and for the ones to come. We wish you the best travels and thank you again for staying with us.l

8/10 - Boa

Edward

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Little farther from airport than I expected
Hospedou-se por 1 diária em set. de 2022
Resposta de rtd em 26 de set. de 2022
We thank you for staying with us for we appreciate your business. I am sorry we are farther away from the airport than expected. We welcome you back anytime and wish you safe and happy travels.

10/10 - Excelente

Samrong

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Have nothing negative to say! Awesome place to stay! 🙏😁👌
Hospedou-se por 1 diária em set. de 2022
Resposta de Danny/AGM em 30 de set. de 2022
Thank you Samrong for your kind words. We appreciate your feedback. We are glad to hear that you enjoyed your stay with us and hope to see you again in the future. Thanks again!!!

2/10 - Terrível

Brandon

Hospedou-se por 2 diárias em set. de 2022

6/10 - Ok

Gary

Pontos positivos: Serviço e funcionários
Simple Furnishings in a Convient Location
Short stay as an overnight stop. Room and furnishings were bare-boned but adequate. I had a good night’s rest.
Hospedou-se por 1 diária em set. de 2022
Resposta de rtd em 10 de set. de 2022
Thank you for putting a review for our hotel. We take our reviews to our staff for learning/teaching tools to better our hotel for our guests. We apologize that we did not meet you total expectations. We welcome you back to give us another chance in the future.

10/10 - Excelente

Armandina, Atlanta

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Staff gives great customer service. Pet friendly..
Hospedou-se por 3 diárias em set. de 2022

10/10 - Excelente

Stacia

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice
Hospedou-se por 1 diária em set. de 2022
Resposta de Danny/AGM em 5 de set. de 2022
Thank you for taking the time to leave us review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you in the future. Thank you again for the kind review!!!

10/10 - Excelente

Lisette

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em ago. de 2022
Resposta de Danny/AGM em 5 de set. de 2022
Thank you for leaving us a great review. We appreciate your feedback and look forward to seeing you again.

10/10 - Excelente

Andre

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good
Hospedou-se por 1 diária em ago. de 2022
Resposta de rtd em 29 de ago. de 2022
We thank you for your nice review and for staying with us. We are glad that we have met your expectations and will continue to do so. We share all reviews with our staff for training purposes good or bad. Thank you again and have a blessed day.

10/10 - Excelente

Steve

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and modern. Will stay here every time we visit Columbus.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Danny/AGM em 27 de ago. de 2022
Thank you for taking the time to leave us a review. We appreciate the kind words and will share them with our staff to help us continue to provide a great stay for all guests. Thank you again!!!

8/10 - Boa

kelly a

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Honest review
First, I was grateful to Dave for allowing me to check in early. I was able to frwhwn yo before having to go to work. Easy access off/on highway. Although it is suitable for long stays, there was nothing in the room but the fridge, microwave, and stove top. There was free coffee in the lobby but no coffee pot in the room. Everything else needed to operate a kitchen; untensils, pots, bowl, was extra. You had to ask for it and possibly there was a fee. I manage without. Fortunately, the hotel was next door to Sheetz which I visited every day for their 99 cent coffee special. I grabbed snacks and even ordered food to go. The hotel was clean, and I must say, very secure. Your hotel key was needed all the time. I personally booked for the laundry service on premise. Traveling weekly, I need to keep up. Overall staff was friendly, area was safe, and the room was comfortable. My biggest disappointment was that there was no blow dryer.
Hospedou-se por 4 diárias em ago. de 2022
Resposta de Danny Carroll/AGM em 24 de ago. de 2022
Thank you Kelly for taking the time to leave a review for our hotel. We appreciate your business and hope to see you in the future. If there are any extra amenities you would like for any future visit please let us know and we will accommodate you the best we can. Again thanks for the review and we look forward to seeing you again!

10/10 - Excelente

Kevin

Hospedou-se por 1 diária em ago. de 2022

10/10 - Excelente

Andre

Hospedou-se por 1 diária em ago. de 2022
Resposta de rtd em 22 de ago. de 2022
We want to thank you for putting in a review for us and we appreciate you as a guest. We wish you the best and safest travels. We share our reviews for training purposes for we take pride in all we do. Thank you again.

10/10 - Excelente

Lydia

Hospedou-se por 7 diárias em ago. de 2022

8/10 - Boa

robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and affordable!
Hospedou-se por 2 diárias em ago. de 2022
Resposta de rtd em 15 de ago. de 2022
Thank you for taking the time to put in a review for our hotel. We take pride in our hotel and we share all reviews with our staff for training purposes to ensure we meet our guest expectations. We wish you safe and happy travels.

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Very helpful staff. No issues at all
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Danny Carroll / AGM em 8 de ago. de 2022
Thank you for taking the time to leave a review. We appreciate it and hope to see you again!

10/10 - Excelente

Andre

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2022
Resposta de Danny Carroll / AGM em 8 de ago. de 2022
Thanks for the great review Andre!!! We appreciate the feedback!

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Bad Stay
This hotel has cockroaches. I left after two days and was supposed to stay a month. Bugs were coming out of the walls. On the floor, counters, and tables. Even in the bathroom. Told the hotel they had a cockroach infestation and they lied and said they don’t have bugs but they do. I even changed rooms twice, stayed in one room a night then another room and still found more cockroaches in the room. Pictures are attached of the cockroaches I killed in the room.
Cockroaches found and killed in room.
Cockroaches found and killed in the room.
Hospedou-se por 24 diárias em jul. de 2022

8/10 - Boa

Patricia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jul. de 2022

10/10 - Excelente

Denise

Viagem de negócios
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The room was basic but very clean; perfect for my short work trip. Staff was accommodating and building was clean too. Also, I had no issue finding parking.
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Danny Carroll / AGM em 8 de ago. de 2022
Thank you for the kind words Denise. We appreciate your business and hope to see you in the future.

8/10 - Boa

Molly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a long term stay hotel as well as short term. Overall the hotel and room were very clean, probably one of the cleaner hotels I’ve stayed in at this price point. I would recommend staying here.
Hospedou-se por 1 diária em mai. de 2022
Resposta de rtd em 9 de jun. de 2022
We thank you for your review and we thank you for the kind words about our cleanliness of our hotel. We all take pride in our work and our hotel and we enjoy taking care of our guests. We thank you for staying with us and we welcome you back anytime.

2/10 - Terrível

Ivan

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em jan. de 2022

2/10 - Terrível

Justin

Hospedou-se por 1 diária em dez.. de 2021

10/10 - Excelente

Jackie

Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The motel allows you to keep your dog with you. Lots of space for them to go outside.
Hospedou-se por 14 diárias em out. de 2021
Resposta de rtd em 19 de out. de 2021
We thank you for taking the time to put in a review for us and we are glad you enjoyed your stay. We take these reviews and share them with all of our staff; good or bad, to learn and grow from them. We thank you for your business and welcome you back anytime you need us. Have safe travels.

8/10 - Boa

Kyle

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very easy to get too, next to major highway. Very easy check in/out process with friendly staff. The rooms are well put together, full size fridge, microwave, a little two burner stove, work station and TV. Very clean in and out (every morning there was someone cleaning the trash/butts out of the parking lot/driveway. Dislike's: the free wifi is slow (you can purchase better if you would like), the walls are kind of thin (can hear your neighbor if the TV is off), the elevator always smelled like cigarette smoke.
Hospedou-se por 8 diárias em out. de 2021
Resposta de rtd em 11 de out. de 2021
We thank you for taking the time to put in a review for your stay at our hotel. We regret that we did not meet your expectations and hope you come back to give us another try to earn your business. We wish you safe and happy travels.