We arrived before 3:00 so probably our fault but sat in lobby 10 min. waiting to check in. There was no one around. Finally we called the hotel # and front desk came running. There should be some sort of notification that someone came in the front door. Anyone off the street could have come in and no one would know. The lobby smelled and looked clean, but on the 3rd floor there was a dank, sweaty smell in the hall and in our room. The room was a king suite so it was very spacious and had a full kitchen. The basics were clean but the carpets and drapes smelled musty. Carpet should be replaced with luxury wood look vinyl that can easily be cleaned. The metal bed frame was sticking out about 3 " from under the bed and could have cut our legs. I had to lift the mattress and box springs to move it in. The bathroom needed to be cleaned better above the floor tiles. The ledge had considerable dirt accumulated on it, esp. behind the door. Other than that, nice hotel with pool and beautiful outdoor area.