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Avaliações de Hampton Inn & Suites Bridgeview Chicago

3 out of 5
Hampton Inn & Suites Bridgeview Chicago
7010 S Harlem Ave, Summit, IL

Avaliações

8,8

Excelente

Nota 10 - Excelente. 552 de 847 avaliações" "
Nota 8 - Boa. 162 de 847 avaliações" "
Nota 6 - Ok. 72 de 847 avaliações" "
Nota 4 - Insatisfatória. 31 de 847 avaliações" "
Nota 2 - Terrível. 30 de 847 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,8/10

Comodidades

9,2/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Ashley

Viagem com a família
Pontos positivos: Comodidades
It was nice i enjoyed
Hospedou-se por 1 diária em abr. de 2024
Resposta de Heather em 17 de abr. de 2024
We are glad to hear that you had a great stay with us. We look forward to seeing you again.

10/10 - Excelente

Matthew, Bonney Lake

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to the stadium. Easy to get to.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Heather em 16 de abr. de 2024
We are so glad to hear that you had a great stay with us. We look forward to seeing you again.

8/10 - Boa

Thaer

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place was nice. Quiet. It just didn’t have that 5 star feel but it did its job for the 2 nights we were there.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Heather em 11 de abr. de 2024
Thank you for sharing your feedback with us. We hope to see you again when you visit our area.

10/10 - Excelente

HOLLY

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like all the installations in the hotel. The breakfast that is included, is very good. Good place for relaxing and resting.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Heather em 8 de abr. de 2024
We are so glad to hear that you had a wonderful stay with us. We look forward to seeing you again.

8/10 - Boa

Rakesh, OFallon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The amenities are excellent within the hotel, I had picked up 2 queen beds room it would have been good if there is end table on the bed both sides.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Heather em 8 de abr. de 2024
We are so glad to hear that you had a wonderful stay with us. We look forward to seeing you again.

10/10 - Excelente

Traci, Hiwatha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean hotel. The pool is cold but nice. Breakfast has many options and is tasty.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Heather em 8 de abr. de 2024
We are so glad to hear that you had a wonderful stay with us. We look forward to seeing you again.

10/10 - Excelente

Jalicia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service I will be booking again
Hospedou-se por 1 diária em mar. de 2024
Resposta de Heather em 8 de abr. de 2024
We are so glad to hear that you had a wonderful stay with us. We look forward to seeing you again.

8/10 - Boa

Paul

Viagem de negócios
Pontos positivos: Limpeza e comodidades
All good - no issues..
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Heather em 8 de abr. de 2024
We are so glad to hear that you had a wonderful stay with us. We look forward to seeing you again.

6/10 - Ok

Ahmad

Pontos negativos: Serviço e funcionários
Week service
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Heather em 9 de abr. de 2024
We are so glad to hear that you had a great stay with us

8/10 - Boa

Ronald

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Just stayed the one night for a place to sleep never ventured out. Hotel was very clean only thing I remember the person that checked us in wasn’t too pleasant and checking out person wasn’t around for 15 minutes. We had questions otherwise we would have left cards in checkout box. When person came back no apologies for wait.
Hospedou-se por 1 diária em jan. de 2024
Resposta de FD Supervisor Ava em 10 de fev. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

10/10 - Excelente

Tamera

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room is big and beautiful! I wish there were more handicapped parking spaces, though
Hospedou-se por 1 diária em fev. de 2024
Resposta de Fd Supervisor Ava em 4 de fev. de 2024
Thank you for sharing your stay experience with us. We are glad to see you enjoyed your stay. We look forward to having the opportunity to welcome you back soon.

10/10 - Excelente

LaToya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It seemed like new property. It was in a nice quiet location.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Fd Supervisor Ava em 4 de fev. de 2024
Thank you for sharing your stay experience with us. We are thrilled to see you enjoyed your stay with us. We look forward to having the opportunity to welcome you back soon.

10/10 - Excelente

Mickie

Hospedou-se por 1 diária em jan. de 2024
Resposta de Heather em 9 de abr. de 2024
We are so glad to hear that you had a great stay with us

6/10 - Ok

Ken

Pontos negativos: Condições e instalações da propriedade
The rooms were large. The hallways / rug looked dated. She needs a makeover and some fresh paint.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de FD Supervisor Ava em 28 de jan. de 2024
Thank you for taking the time and leaving your stay experience with us. I am so sorry to hear that your experience with our hotel has not met your expectations.

8/10 - Boa

Paul

Pontos positivos: Serviço e funcionários
Hospedou-se por 4 diárias em jan. de 2024
Resposta de FD Supervisor Ava em 28 de jan. de 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

10/10 - Excelente

Kate

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Fd Supervisor Ava em 17 de jan. de 2024
Thank you for taking the time and sharing your experience with us. We are thrilled to see you enjoyed your stay with us. We look forward to having the opportunity to welcome you back soon.

10/10 - Excelente

Laura

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was nice and bathroom was large which made it easy for two of us to get ready at the same time.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Fd Supervisor Ava em 10 de jan. de 2024
Thank you for staying with us at the Hampton Inn. Were glad to see you enjoyed your stay with us. We look forward to having the opportunity to welcome you back soon.

8/10 - Boa

Chris

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall decent stay. Had to swich switch rooms because we found a blood stain on the sheets, and the mattress was HEAVILY soiled! During a second night, the hotel ran out of face towels. Despite those issues, I would stay at the hotel again.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 10 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

6/10 - Ok

Valentin

Viagem com a família
Pontos negativos: Serviço e funcionários
Horrible
They double charged me after i had paid with hotels.com. held up $1500 in my account- still not back 5 days later.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 10 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Looking further into your reservation for you I do see a refund in the amount of 520.80 has been issued back into your account for the 3 night stay. Please contact me directly if there is anything else we can do for you at this time. Thank you

8/10 - Boa

Akram

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
location
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time with leaving your review experience with us about your most recent stay. We look forward to having the opportunity in welcoming you back soon.

10/10 - Excelente

Mario

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fd Supervisor Ava em 21 de jan. de 2024
Thank you for taking the time and sharing your experience with us. We are glad to see you enjoyed your stay with us. We look forward to welcoming you back soon.

4/10 - Insatisfatória

blas

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
asked staff several times to clean room and replace with clean towels never happened
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your taking the time to review your experience. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

6/10 - Ok

Erin

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
OK but needs some work on service delivery
Lobby was perpetually dirty. Breakfast offerings were meager - we expect a wafflemaker at Hamptons and while there was a station for it, there wasn't a wafflemaker. Were not given towels for all 4 guests. Bath gel was out; had to request extras.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

2/10 - Terrível

Lalla

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time and sharing your experience with us about your most recent stay with us. We look forward to having the opportunity to welcome you back soon.

6/10 - Ok

Marcos Garcia

Viagem com a família
Pontos positivos: Serviço e funcionários
I did like the are seem to be safe but it wasn’t clean enough and the carpet it is old.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We look forward to having the opportunity to welcome you back soon!

6/10 - Ok

ANNA

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time and sharing your experience with us about your most recent stay with us. We look forward and having the opportunity to welcome you back soon.

6/10 - Ok

Abigail

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time and leaving your review with us. We look forward for having the opportunity to welcome you back soon.

2/10 - Terrível

Sierra

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fd Supervisor Ava em 17 de jan. de 2024
Thank you for taking the time and sharing your experience with us. We strive to give exceptional experience to every guest every day. Were sorry to hear we did not meet your expectations. We look forward to having the opportunity to welcoming you back soon.

2/10 - Terrível

Charlie

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
10 days after staying here I am now dealing with a bed bug infestation. I wish I could turn back time and not stay here.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your taking the time to review your experience. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

8/10 - Boa

Zenobia

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Comodidades
Would give 5 stars , but we had issues with getting towels for the entire stay. We were only given towels for one person. They couldn’t give us face towels.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We look forward to having the opportunity to welcome you back soon!

8/10 - Boa

Ashley

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time and leaving your review with us. We are glad to see you enjoyed your stay with us. We look forward for giving you the opportunity to welcoming you back soon.

6/10 - Ok

Nicole

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time to review your experience with us. We look forward to having the opportunity to welcome you back soon.

10/10 - Excelente

Megan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Bob and Joanne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Jeffrey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Better than expected! I'd definitely stay there again. The young lady working the front desk on the afternoon of Dec 3 was so friendly and welcoming. Great job. Thanks!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Abdallah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

6/10 - Ok

Keith

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The front desk personnel were very friendly, food was good but the carpet in the hallways were not vacuumed, they were also lacking certain things such as change for the laundry and deodorant. The gym could invest in some basic attachments for the cable machine such as v-bar, rope, curl bar and straight bar. Simple things that would not require a large monetary investment but would enhance the experience. These are small things that could improve the hotel greatly.
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We look forward to having the opportunity to welcome you back soon!

8/10 - Boa

Mary

Viagem com a família
Nice Place to stsy
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Angelica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Jacqueline

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the best Hotels ive stayed at in a long time.
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

8/10 - Boa

Nyria

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I liked that it had an indoor pool. Water was cold as expected I mean it was November. Breakfast was good. It wasn’t as clean as I thought it would be. But overall it wasn’t a bad place to stay.
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

8/10 - Boa

Stephanie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was clean. But there was a room next to ours with only childern in it. They screamed and jumped on the beds until 1am. Noone came and did anything about it.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We look forward to having the opportunity to welcome you back soon!

10/10 - Excelente

Carla

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved our room, lots of space, loved the sliding door closing off the bathroom and the wet bar was appreciated and used!
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s in a perfect location along with free parking. The stay was excellent.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

8/10 - Boa

Billie

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Best complimentary hot breakfast, great for teams!
Great staff. From the front desk to morning breakfast and cleaning crew. Friendly and greeted with smiles. Best breakfast and visiting area, would be great for teams. 2 Waffle makers, cheese omeletts, breakfast potatoes and sausage as part of the hot options, but muffins, cereal and fruit offered. Very affordable. My only complaint are the pillows. Uncomfortable, but if I would have brought my own pillow, I would have slept great!
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

8/10 - Boa

sattar

Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Mariela

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dislike the breakfast - but overall good
Hospedou-se por 1 diária em nov. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your taking the time to review your experience. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!

10/10 - Excelente

charles

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

10/10 - Excelente

Joshua

Hospedou-se por 1 diária em nov. de 2023
Resposta de FD Supervisor Ava em 28 de dez. de 2023
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.

6/10 - Ok

Jenifer

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Poor pool maintenance
The pool was freezing cold. It was so cold no one lasted longer than 5 minutes in the water. It was extremely disappointing as we picked the hotel because it had a pool. The pool also appeared as though it had not been cleaned in a while, which was surprisingly because the rest of the hotel appeared clean and well maintained.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Fd Supervisor Ava em 3 de jan. de 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your taking the time to review your experience. Your comments will help us as we continually work to improve our guest experience. Please contact me directly if there is anything else we can do for you at this time. We look forward to having the opportunity to welcome you back soon!