Saguão

Avaliações de Homewood Suites by Hilton Charleston Historic District

3 out of 5

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 612 de 1001 avaliações" "
Nota 8 - Boa. 279 de 1001 avaliações" "
Nota 6 - Ok. 58 de 1001 avaliações" "
Nota 4 - Insatisfatória. 34 de 1001 avaliações" "
Nota 2 - Terrível. 18 de 1001 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

8,8/10

Comodidades

9,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alinne

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de kris em 5 de dez. de 2023
Thank you for your feedback! We are thrilled to hear that you had a great stay with us. Our team works hard to ensure that our guests have a positive experience, and we look forward to welcoming you back in the future.

10/10 - Excelente

Willy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel, os atendentes e o pessoal que trabalha no hotel foram bastante atenciosos e tiraram todas as dúvidas.
Hospedou-se por 1 diária em jan. de 2020
Resposta de Aaron em 10 de jan. de 2020
Thank you for staying with us!

6/10 - Ok

Jeremy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The room great over all. The downside was that the second floor of the garage was immediately outside our windows. The view was all license plates at eye level. The staff was great overall but with one exception. The lady at the front desk acted like we were thieves trying to steal towels. She told us to return the towels to her in a garbage bag. Plenty of hotels have towels available near the pool, a spot to return them, and don’t treat their guests as criminals. It really left a bad impression.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Cheryll, Hamden

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful staff. The room was very comfortable and clean. Bed and pillows were very comfortable. Breakfast was delicious and the coffee was hot and tasty.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kris em 15 de abr. de 2024
Thank you so much for your amazing review! We look forward to seeing you again in the future!

8/10 - Boa

anna, concord

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The breakfast was good.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Kris em 9 de abr. de 2024
It's great to hear that you enjoyed the breakfast during your stay! If there are any other aspects of your experience you'd like to share or if you have any specific feedback you'd like to provide, feel free to let us know. We appreciate your positive feedback and hope to exceed your expectations in all areas during your next visit. Thank you for sharing your experience with us!

8/10 - Boa

Sarah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel was lovely and easily accessible to everything. The rooms were clean. Breakfast was ok but understaffed (like everywhere these days.) Everyone was friendly. Would definitely stay there again.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kris em 7 de abr. de 2024
It's great to hear that you had a positive experience during your stay! I'm glad you found the hotel lovely, conveniently located, and the rooms clean. Your feedback about the breakfast and the friendly staff is much appreciated. We apologize for any understaffing challenges but are glad that it did not detract significantly from your overall experience. We look forward to welcoming you back, and we appreciate your kind words. Thank you for taking the time to leave your feedback, and we hope to see you again soon!

10/10 - Excelente

Kevin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very modern and clean property. Staff was excellent.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kris em 3 de abr. de 2024
Thank you so much for your positive feedback! We look forward to welcoming you back to Charleston in the future!

8/10 - Boa

Todd

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice lobby, clean room. Location outside hotel was a bit further outside the downtown core than I would have preferred, and lacked the charm & beauty we were desiring.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Ashley em 28 de mar. de 2024
Thank you for the review, we appreciate it. We hope that you will come back to stay with us again in the future.

8/10 - Boa

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kris em 22 de mar. de 2024
Thank you for your feedback! We're glad to hear that you found our location to be great. If there are any specific areas where we can further improve and turn your next stay into a 5-star experience, please feel free to share. We appreciate your support and hope to see you again soon!

8/10 - Boa

Becky

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
This is a great location of you are vacationing in Charleston. We used the free shuttle to go everywhere and the main terminal at the visitors center was only a couple of blocks away. The hotel's breakfast is a good way to start the day.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Kris em 9 de mar. de 2024
Thank you for sharing your experience! We're delighted to hear that you found the location convenient for your vacation in Charleston and enjoyed utilizing the free shuttle service to explore the area. It's great to know that you found the hotel's breakfast a good way to start your day. We appreciate your feedback and hope to welcome you back for another pleasant stay soon!

10/10 - Excelente

Clare

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and friendly staff
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kris em 29 de fev. de 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel clean and that our staff was friendly during your stay. Providing a welcoming and tidy environment for our guests is always a top priority for us. We appreciate your feedback and look forward to hosting you again for another clean and friendly experience!

8/10 - Boa

Demetra

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room 309 was a nice size but came with a lousy view. Folks at the front desk and valet were helpful and friendly. We were there for 2 nights and did not receive house keeping services. Walkable to King street restaurants and shops. Valet parking is $35 per day/night.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kris em 26 de fev. de 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the room to be a nice size, even though the view wasn't ideal. We apologize for the oversight with housekeeping services during your stay and will address this internally to ensure it doesn't happen in the future. It's great to know that our front desk staff and valet were helpful and friendly, making your experience more pleasant. We're pleased that our location was convenient for exploring King Street's attractions. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.

10/10 - Excelente

Sheila

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was so very helpful and nice. The room was very comfortable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kris em 26 de fev. de 2024
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our staff to be helpful and kind, and that your room was comfortable during your stay. Providing top-notch service and cozy accommodations are always our top priorities. We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another comfortable and enjoyable stay!

10/10 - Excelente

Mary Elizabeth

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location is great and ideal for walking downtown. Staff were very helpful and made my stay better. Facilities were good and the overall experience was great value for money.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Kris em 26 de fev. de 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our prime location that allowed for easy access to downtown. It's also wonderful to know that our staff's helpfulness enhanced your stay, and that you found our facilities to be to your liking. Delivering great value for our guests is always our goal, and we're delighted that we met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic stay!

8/10 - Boa

Coleen

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Nice Place. Right downtown.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kris em 18 de fev. de 2024
We appreciate your feedback! It's great to hear that you found our location convenient and enjoyed your overall experience. If there's anything specific that stood out to you or any areas where you feel we could make improvements, we'd love to hear more. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!

10/10 - Excelente

Julia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff here were very friendly and helpful. The breakfast buffet was wonderful with hot foods that varied each day along with fresh fruit and other cold food items. The managers reception was also very nice.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Kris em 18 de fev. de 2024
We're thrilled to hear that our team members made a positive impression on you with their friendliness and helpfulness. Additionally, we're glad to know that you enjoyed the variety and quality of our breakfast buffet, as well as the pleasant experience at the manager's reception. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

10/10 - Excelente

Kathleen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kris em 18 de fev. de 2024
Thank you for taking the time to provide a rating. We are glad to know that you had a positive experience with us. If there is anything we can do to further enhance your future stays, please do not hesitate to let us know. We look forward to welcoming you back soon!

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent accommodations
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kris em 18 de fev. de 2024
Thank you for your glowing review! We're delighted to hear that you found our accommodations to be excellent. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it's wonderful to know that we hit the mark with your visit. We hope to have the opportunity to welcome you back for another great experience in the future!

8/10 - Boa

Deborah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Trash and things were left in the hall ways for long periods. Didn’t appreciate the vacation Hilton sales pitch at breakfast.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kris em 13 de fev. de 2024
Thank you for taking the time to share your feedback with us. We truly value all guest feedback as it helps us to improve. We apologize for any inconvenience caused by the presence of trash in the hallways and for the experience regarding the sales pitch at breakfast. These do not reflect our usual standards and we will address these matters with our team to ensure they are rectified. We hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience.

8/10 - Boa

Carol

Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kris em 22 de mar. de 2024
Thank you for sharing your feedback with us. We're glad to hear that you had a good stay. If there are any specific aspects that stood out to you or areas where we can improve to make your next stay even better, please feel free to let us know. We hope to have the opportunity to host you again for an even more enjoyable experience in the future.

10/10 - Excelente

Darlene

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property to stay with friends or family so close to king street and all the tourist attractions !
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kris em 9 de fev. de 2024
It's fantastic to hear that you enjoyed your stay and found the property to be a great choice for friends or family. Being close to King Street and tourist attractions is definitely a plus. We're thrilled that you had a wonderful experience, and we look forward to hosting you, your friends, or your family again in the future!

10/10 - Excelente

Talia

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very pleasant stay! Loved our room.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Kris em 30 de jan. de 2024
Thank you for taking the time to leave a review for our hotel. Its great to hear that you had an amazing stay, we hope to see you again on your next visit to Charleston!

8/10 - Boa

ELIZABETH

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Kris em 18 de jan. de 2024
Thank you for taking the time to share your review. We're glad to hear that you had a good stay. If there are any specific aspects of your experience that you'd like to share or if you have any suggestions on how we could have made your stay even better, we would greatly appreciate your input. We hope to have the opportunity to welcome you back in the future.

8/10 - Boa

Robert

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kris em 10 de jan. de 2024
Thank you for taking the time to leave a review and for choosing to stay with us. We're glad to hear that you had a great stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future.

8/10 - Boa

Gerardo Polito

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the variety the had for breakfast and that you could make your own waffles. The kids like that.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kris em 10 de jan. de 2024
Thank you for your feedback! We're delighted to hear that you and your kids enjoyed the breakfast options, especially the opportunity to make your own waffles. We hope to welcome you back for another enjoyable stay in the future.

8/10 - Boa

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value
Taylor was amazing! Super friendly and helpful with check-in. Staff were always saying hello and seemed genuine. Hotel breakfast was standard but filling.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kris em 10 de jan. de 2024
Thank you for your kind words! We're thrilled to hear that Taylor and the rest of our team made a positive impression on your stay. We're also glad to hear that you found our breakfast satisfying. We hope to have the pleasure of welcoming you back for another great experience in the future.

4/10 - Insatisfatória

Raphael, Montreal

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Kris em 10 de jan. de 2024
Thank you for sharing your experience of your stay. If there was anything specific that you would like to address, we would be happy to fix the issues. We hope to welcome you back again for much better stay.

10/10 - Excelente

Christie R, Basking Ridge

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel was great! Staff was very friendly. Will stay again.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Kris em 10 de jan. de 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly. We look forward to welcoming you back for another great stay in the future.

10/10 - Excelente

Heidi

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 24 de jan. de 2024
It's great to hear that you had an amazing stay! If you find yourself back in Charleston in the future, we would be happy to accommodate you again!

10/10 - Excelente

Wayne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 6 de jan. de 2024
We're delighted to hear that you had a great stay with us. We hope to have the pleasure of welcoming you back in the future!

10/10 - Excelente

David, Wilmington

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I did not go. Family emergency kept me from going. I rated it highly because i read reviews
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 6 de jan. de 2024
Thank you for taking the time to leave a review, even though you were unable to stay with us. We understand that family emergencies can arise, and we appreciate your kind words based on the reviews you've read. Should your plans bring you to our area in the future, we hope to have the opportunity to welcome you for a stay.

10/10 - Excelente

Anthony

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place. Close to action. Awesome staff
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 6 de jan. de 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. Our staff works hard to provide excellent service, and we're thrilled to know that it made a positive impact on your visit. We hope to welcome you back again in the future!

8/10 - Boa

Tatiana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Kris em 2 de jan. de 2024
Thank you for your rating and feedback. We're glad to hear that you had a good stay. If there's anything specific you liked or anything we can improve upon, we'd love to hear more details. Thank you for choosing our hotel!

10/10 - Excelente

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We arrived earlier than the 4pm check-in time and the friendly and helpful staff arranged for us to leave our luggage while the valet parking took care of our car. The staff gave us a map and pointed us in the right direction for the Visitors' Center a block or so away from which we took the no fare trolley for a circuit of the Historic District while waiting for a text letting us know our room was ready. When we hadn't heard anything by 5 pm, we returned to the hotel and asked about our room, we were quickly taken care of and given a room. That was the only slight hiccup in a lovely stay. The room was bright and clean and we loved the small kitchen facilities which allowed us to brew a cup of tea and to store a small bag of apples we had brought with us in the fridge. The hotel was within easy walking distance of restaurants within a mile along the somewhat busy restaurants and shops along King Street. Breakfast the next morning was quite good. We only stayed for one night but should we return to Charleston, we plan to stay at the hotel again as the location is good, the kitchenette would be beneficial for a longer stay, and the staff are cheerful. The Charleston Visitors' Center is awesome by the way and the no fare trolley, 211, we took was very much appreciated.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 2 de jan. de 2024
Thank you for sharing your detailed experience with us! We are delighted to hear that the staff were able to accommodate your early arrival and assist with your luggage and parking. It's wonderful to hear that you enjoyed the breakfast and the hotel's proximity to the restaurants and shops along King Street. We appreciate your feedback and look forward to the possibility of welcoming you back for a longer stay in the future!

8/10 - Boa

MIN JUNG

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 2 de jan. de 2024
Thank you for your rating and feedback! We're glad to hear that you had a good stay. If there are any specific areas where you feel we could improve and make your experience even better, we'd love to hear your thoughts.

10/10 - Excelente

Tricia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean. Friendly staff. Central location. Welcome event was a nice add
Resposta de Kris em 3 de fev. de 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel very clean, with a central location and a friendly staff. We also appreciate your positive feedback about our welcome event. We look forward to welcoming you again in the future!

8/10 - Boa

JEAN-PAUL, Chapel Hill

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 3 de fev. de 2024
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience during your stay. If there's anything specific you'd like to share about your visit, please feel free to reach out to us. We hope to welcome you back in the future for an even better stay.

8/10 - Boa

Traci

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall a good place to stay. My only problem was that the couch sofa was not comfortable.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 2 de jan. de 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good place to stay. We apologize for any discomfort you experienced with the sofa couch and appreciate you bringing this to our attention. We will certainly address this issue to ensure a more comfortable experience for our future guests. We hope to have the opportunity to welcome you back and provide an even better stay. Thank you for choosing our hotel.

10/10 - Excelente

Nora, New Orleans

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a great stay! Thank you for choosing our hotel, and we look forward to providing you with another outstanding experience in the future.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Christmas with family!
Beautiful and clean hotel with friendly staff!
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a great stay and that you found the hotel beautiful, clean, and the staff friendly. Thank you for your kind words, and we can't wait to welcome you back for another exceptional experience in the future.

10/10 - Excelente

Kim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable, clean, convenient to shopping and restaurants. Many places are walkable, there is a free shuttle bus (the 211), or an inexpensive Uber ride. Spacious room with small kitchen. Comfortable bed.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a great stay and that you found the hotel comfortable, clean, and conveniently located for shopping and dining. It's wonderful to hear that you enjoyed the spacious room with a small kitchen and a comfortable bed. Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 - Excelente

Ellen

Pontos positivos: Comodidades
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a great Christmas Eve stay! Thank you for choosing our hotel for this special occasion, and we're delighted that you had a wonderful experience. We look forward to providing you with exceptional stays for all your future visits.

10/10 - Excelente

Erkan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 26 de dez. de 2023
We're delighted to hear that you had an enjoyable stay! Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience in the future.

10/10 - Excelente

Greg

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 2 de jan. de 2024
Thank you for your positive feedback! We are thrilled to hear that you had a great stay. We hope to welcome you back again in the future. Thank you for choosing our hotel!

10/10 - Excelente

Tomer

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 26 de dez. de 2023
We're delighted to hear that you had an enjoyable stay! Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 - Excelente

William

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a fantastic stay! Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 - Excelente

Lisa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great complimentary HH…Staff was friendly and helpful!!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kris em 26 de dez. de 2023
We're thrilled to hear that you had a great stay! Thank you for recognizing the friendliness and helpfulness of our staff. We strive to provide excellent service, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 - Excelente

Tetyana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the cleanest hotels I’ve ever been to. A lot of homeless people around the hotel, it didn’t make me feel very safe. But location itself was very convenient.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
We're delighted to hear that you had a great stay and found our hotel to be exceptionally clean. We understand your concern about the presence of homeless individuals in the area, and we take the safety and comfort of our guests very seriously. Your feedback is valuable to us, and we will take this into consideration as we continue to provide a comfortable and secure environment for all our guests. We hope to welcome you back for another excellent experience in the future.

4/10 - Insatisfatória

Margarete

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 10 de jan. de 2024
Thank you for sharing your stay experience with us. We would like to know what went wrong so we can make an attempt to fix the issues for you and future stays. We hope to welcome you back in the future for a much better experience.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kris em 26 de dez. de 2023
Thank you for sharing your feedback! We're glad to hear that you had a good stay. If there are any specific areas where you feel we could improve and enhance your experience to make it great, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.