Hi Kiyomi,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's great location and view, and that you would choose to stay with us again when in the West and Aria area. We apologize for the inconvenience caused by the weak water pressure in the shower and the unusual loud noise from the room next door. Your comments will be shared with our team to ensure improvements are made. We're glad to hear that despite these issues, you were still able to have a comfortable stay. We look forward to welcoming you back again soon!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Ben,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. Your feedback is valuable to us, and we're always striving to provide excellent service to our guests. If there's anything specific you think we could improve upon to make your next stay even better, please let us know. We hope to welcome you back soon!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Kiyomi,We're thrilled to hear that you're enjoying the view from your room! It's wonderful to know that there are plenty of delicious food options nearby and cafes within walking distance that open in the morning. Our location's easy access to sightseeing spots is definitely a plus! We hope you have a fantastic time exploring the area, and we look forward to hosting you again!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Hermin,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that you would consider staying again in the future. We look forward to welcoming you back soon!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Brent,Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience during your stay with us. Your feedback is invaluable to us as we strive to provide excellent service to all our guests. We regret any inconvenience caused by the room key issue and the unexpected view. Rest assured, we have taken steps to prevent such occurrences in the future. We hope to have the opportunity to welcome you back for an even better experience on your next visit.We look forward to serving you again soon!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Jonathan,Thank you so much for your outstanding review! We are thrilled to hear that you had a fantastic stay with us and that you rated us a perfect 5 out of 5. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful experience.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Jamie,We apologize for any inconvenience caused by ongoing construction and roadworks in the area. Unfortunately, these factors are beyond our control, but we appreciate your understanding.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Katrina,Thank you for taking the time to leave us a review. We're pleased to hear that you had an overall positive experience during your stay. If there's anything specific you think we could improve upon to earn that extra star next time, we'd love to hear your feedback. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Kind Regards,Chris van ’t HoffGeneral Manager

Hi James,We sincerely apologize for the cleanliness issue you encountered in the bathroom. This does not meet our standards, and we take your feedback seriously. Rest assured, we will address this with our housekeeping team immediately to ensure such incidents are not repeated. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our hotel during your next visit.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Matt,Thank you for your kind words! We're delighted to hear that you found our staff to be friendly during your stay. Providing excellent service is our top priority, and we're thrilled that we could contribute to your positive experience. We look forward to welcoming you back in the future.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Jill,Thank you for bringing these issues to our attention. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. Your feedback is invaluable to us, and we will address these issues immediately to ensure they are resolved for future guests. Please rest assured that we take guest safety and comfort very seriously, and we will work diligently to rectify these issues. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Kelly,Thank you for your kind words! We're thrilled to hear that you enjoyed our hotel's view, location, and facilities. Providing our guests with a memorable experience is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay!Kind Regards,Chris van ’t HoffGeneral Manager

Thank you!

Thank you!

Hi James,We're thrilled to hear that our property met your needs and provided convenient access to transportation options. It's great to know that you enjoyed the nearby attractions on South Bank as well. Thank you for your kind words about our helpful staff. We look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Chris van ’t HoffGeneral Manager

Thank you!

Thank you!

Thank you!

Hi Quitterie,Thank you for your feedback! We're delighted to hear that you appreciated our great location. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you have a fantastic time here!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Daljit,Thank you for your feedback! We're glad to hear that you enjoyed the variety of activities available around our property, including shopping, restaurants, and bars. If you have any other questions or need assistance during your stay, please feel free to reach out. We hope you have a wonderful time exploring the area!Kind Regards,Chris van ’t HoffGeneral Manager

Thank you!

Thank you!

Hi Michael,Thank you for your 5 out of 5 rating! We're thrilled to hear that you enjoyed a quiet stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Emi,Thank you for your kind words and feedback. We're delighted to hear that you had a convenient and enjoyable stay. We appreciate your positive comments about our location, amenities, and the friendliness of our staff. We look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any way we can make your next stay even better, please let us know.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Bikky,Thank you for taking the time to share your feedback. We are delighted to hear that your overall experience was very good and that you found our property features to your satisfaction.Your positive comments are truly appreciated, and we are thrilled to have contributed to a positive stay. If there are any specific aspects you enjoyed or if there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.We look forward to welcoming you back for another excellent experience in the future.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Anneke,Thank you for taking the time to share your detailed feedback about your recent stay in our 1-bedroom apartment on level 13. We're delighted to hear that you found the apartment spacious, clean, and equipped with everything you needed.We appreciate your understanding regarding the broken kettle issue, and we're glad our reception team could assist promptly to resolve the situation. Your safety and comfort are our top priorities, and it's great to know that our team could guide you through restoring the power and replacing the kettle efficiently.It's wonderful to hear that the location of our hotel was convenient for your family, with easy access to Southbank pool, museums, and the city. We're also pleased that you enjoyed the variety of nearby restaurants and coffee shops. It's unfortunate about the construction noise impacting your balcony experience, and we apologize for any inconvenience caused.We're thrilled that you made use of our recreation area and its amenities, including the pool, TV room, and pizza oven. Your positive comments about the facilities and your overall great stay mean a lot to us.If your travels bring you back to Brisbane, we would love to welcome you and your family again. Please feel free to reach out if there's anything specific you'd like us to arrange for your next stay.Safe travels, and we hope to see you again soon!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Craig,Warm greetings from Ivy and Eve Apartments and Hotels!I hope this message finds you well. We are delighted to have received your wonderful 5 out of 5 score review, and we wanted to take a moment to express our heartfelt gratitude for your kind words.Your positive feedback truly brightened our day and serves as a testament to our ongoing commitment to providing exceptional service and memorable experiences for our guests. It is immensely rewarding to know that we were able to contribute to making your stay enjoyable.Our entire team takes great pride in delivering the highest standards of hospitality, and your satisfaction is our greatest reward. We will share your compliments with our staff, as they are the driving force behind our success.If your travels bring you back to Brisbane, we would be absolutely thrilled to welcome you again and ensure another outstanding stay. Please feel free to reach out if there is anything specific you loved about your experience or if there are areas where we can further enhance our services.Once again, thank you for choosing Ivy and Eve Apartments and Hotels. Your support and positive feedback mean the world to us.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Kyle,Thank you for taking the time to share your feedback and for giving us a 4 out of 5 score. We appreciate your honesty and value your input. If there are specific areas where we can improve and earn that extra point for your next visit, please feel free to share your suggestions. We're committed to providing the best possible experience for our guests, and your comments help us in our ongoing efforts to enhance our services.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Francois,Thank you for your positive feedback! We're delighted to hear that you found our location to be great and convenient for walking to various places. Your recommendation means a lot to us, and we truly appreciate your kind words.If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We value your feedback and hope to have the pleasure of welcoming you back in the future.Thank you for choosing to stay with us.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Chi Wai,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are pleased to hear that your overall experience at our hotel earned an 8 out of 10 score.We take great pride in providing excellent service and a comfortable stay for our guests, and your feedback helps us understand what we're doing well and where we can improve. If you have any specific comments or suggestions on how we can elevate your experience to a perfect 10, please feel free to share them with us.Our team is committed to continuous improvement, and your satisfaction is our top priority. We hope to have the pleasure of hosting you again in the future, and we'll strive to make your next stay even more enjoyable.Once again, thank you for choosing Ivy and Eve Apartments and Hotels. We value your patronage and look forward to serving you in the future.Kind Regards,Chris van ’t HoffGeneral Manager

Thank you for taking the time to share your wonderful feedback with us! We are delighted to hear that you found our staff to be very nice, helpful, and accommodating. Providing excellent service and ensuring our guests' satisfaction are our top priorities.We are always thrilled to welcome guests who are happy to be here, and we look forward to continuing to provide you with a positive and enjoyable experience every time you visit. If there's anything specific you appreciate about your visits or if there's anything else you'd like to share, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to have you back for another pleasant stay!Kind Regards,Chris van ’t HoffGeneral Manager

Hi Jasmine,Thank you for your outstanding 10 out of 10 score review! We are thrilled to receive such a positive rating from you. It is our utmost priority to provide excellent service, and we are delighted to know that we met your expectations.If there's anything specific that contributed to your exceptional experience or if there are any details you'd like to share, please feel free to let us know. Your feedback is valuable to us, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Once again, thank you for choosing us, and we appreciate your glowing recommendation.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Klaus,Thank you for taking the time to share such a glowing review of your stay with us! We are thrilled to hear that your experience was nothing short of exceptional and that you found our service, cleanliness, and location to be outstanding.Your kind words are truly appreciated, and we are delighted to have had the opportunity to provide you with a memorable stay. If your travels bring you back to the area, we would be honored to welcome you again.Thank you for choosing our hotel, and we wish you safe and pleasant travels.Kind Regards,Amanda FinnFront Officer Manager

Hi Jayne,Thank you for consistently rating us 8 out of 10 in your surveys. We appreciate your feedback and the positive score you've given us. We're pleased to know that your experiences have generally been positive.If there are specific areas where we can further improve and earn a perfect 10 in your future stays, please feel free to share your thoughts. We are committed to providing the best possible service, and your feedback is invaluable in helping us achieve that goal.Thank you for choosing Ivy and Eve Apartments and Hotels. We look forward to hosting you again soon and hope to exceed your expectations on your next visit.Kind Regards,Chris van ’t HoffGeneral Manager

Hi Maleysha,Thank you for taking the time to provide us with your valuable feedback. We're delighted to hear that your family enjoyed the overall getaway, and we appreciate your positive comments.We apologize for any inconvenience caused by the configuration of the king bed, the cleanliness issue with the toilet/shower near the pool, and the fans not working properly. Your comments are important to us, and we will address these concerns promptly to ensure a more comfortable and enjoyable experience for you and future guests.It's great to know that despite these challenges, you are willing to return. We look forward to the opportunity to welcome you back and provide an even better experience.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Antonio,Thank you for sharing your feedback. We appreciate your honesty and the time you took to provide your thoughts. If there are specific areas where we can improve and make your experience better in the future, we would love to hear more details. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on your next visitKind Regards,Chris van ’t HoffGeneral Manager

Hi Lyle,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay and found our location to be good, rooms clean, and overall experience great.If your future plans include another visit to the area, we would be delighted to welcome you back for another positive experience.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Tamaria,Thank you for sharing your feedback with us. We appreciate your honesty and are sorry to hear that your experience did not meet your expectations to the fullest extent. We would love to learn more about specific areas where we can improve to enhance our guests' satisfaction.If you have any additional comments or suggestions, please feel free to share them with us. We are committed to continuous improvement and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Steen,Thank you so much for your stellar review! We're delighted to hear that you had a 10 out of 10 experience during your stay with us.Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service to our guests. If your future plans include another visit to our area, we would be honored to host you again.Thank you for choosing our hotel, and we look forward to welcoming you back.Kind Regards,Amanda FinnFront Officer Manager

Hi Gabriele,Thank you so much for your fantastic 8 out of 10 review! We are thrilled to hear that you had such a positive experience during your stay. Providing excellent service and a memorable stay for our guests is our top priority, and we are delighted that we were able to meet your expectations.If your travels bring you back to the area, we would be honored to host you again. Thank you for choosing our hotel, and we appreciate your kind words.Kind Regards,Amanda FinnFront Officer Manager

Hi Lesley,Thank you for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed our great location, amazing views, and that the apartment provided all the essentials for your stay. It's fantastic to know that the pool and gym were an added bonus to enhance your experience.We appreciate your kind words, and if your travels bring you back to the area, we would be delighted to welcome you again.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Ric,Thank you for sharing your feedback with us and giving us a score of 3 out of 5. We appreciate your honesty, and we would like to understand more about your experience to improve in areas that may have fallen short of your expectations.If there are specific aspects or concerns you would like to share, please feel free to provide additional details. Your feedback is essential to us, and we are committed to making necessary improvements based on your insights.We value your patronage and hope to have the opportunity to better serve you in the future.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Michael,Thank you for taking the time to share your feedback and for the positive 4 out of 5 review score. We're pleased to know that your experience was generally positive.We are always looking for ways to enhance our guests' experiences, and if there are specific areas where you think we can improve, we would greatly appreciate any additional comments or suggestions you may have.We value your patronage and hope to have the pleasure of welcoming you back for an even better stay in the future.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Laura,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel nice, clean, and modern, and that you enjoyed the great view. It's fantastic that our walkable location added to the convenience of your stay.We appreciate your feedback and look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like us to consider for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to welcome you back.Kind Regards,Amanda FinnFront Officer Manager

Hi Anne-Marie,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our hotel's location, providing easy access to South Bank and the West End, was ideal for your visit. It's also wonderful to know that you enjoyed the great view of the city and found the apartments clean.We appreciate your honesty regarding the bed firmness. Guest comfort is paramount, and your feedback is invaluable. We will certainly take this into consideration as we aim to continually enhance our guests' experiences.If there's anything specific you'd like us to note for your next stay or if there's a way we can better accommodate your preferences, please feel free to share.Thank you for your valuable feedback, and we look forward to welcoming you back on your future visits.Kind Regards,Amanda FinnFront Officer Manager

Hi Chad,Thank you for sharing your feedback with us, and we appreciate your honesty in providing a 3 out of 5 score.We strive to ensure a positive experience for all our guests, and your input is valuable to us. If there are specific aspects of your stay that we can improve upon or if you have any suggestions, please feel free to share them with us.We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future. Your satisfaction is important to us, and we will use your feedback to enhance our services.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager

Hi Anne,Happy Anniversary! Thank you for choosing our hotel to celebrate such a special occasion, and we are thrilled to hear that you enjoyed a most enjoyable 2-night stay.It's delightful to know that the room with its amazing city view, modern amenities, and comfort added to the celebration. We're glad our location proved convenient for exploring the restaurants, Southbank, and the CBD.We appreciate your positive feedback and look forward to the pleasure of hosting you again. If there's anything specific you would like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we wish you many more wonderful anniversaries!Kind Regards,Amanda FinnFront Officer Manager

Hi Olim,Thank you so much for your outstanding score of 10 out of 10! We are thrilled to learn that your experience with us exceeded your expectations.It's always gratifying to know that our efforts to provide excellent service and accommodations have been successful. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed about your stay that you'd like to share, or if there's anything you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to welcome you back.Kind Regards,Amanda FinnFront Officer Manager

Hi Adam,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial to us, and we deeply regret that we fell short of meeting your expectations.We are investigating the issues you mentioned, and rest assured, corrective measures will be taken to address each concern. Cleanliness and the overall condition of our facilities are top priorities, and we are committed to ensuring a much-improved experience for our guests.Regarding the additional charge for parking, we apologize for any confusion. We will review our communication to ensure that such details are clearly conveyed to our guests before their arrival.We understand your disappointment, and we would welcome the opportunity to discuss your concerns further. If you could provide additional details or contact our guest relations team, we would appreciate the chance to make amends.Once again, we apologize for the lapses in our service, and we hope to have the opportunity to regain your trust in the future.Kind Regards,Amanda FinnFront Officer Manager

Hi Hilary,Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel's location excellent. Guest satisfaction is our top priority, and we're thrilled that our central location contributed positively to your stay.If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share. We appreciate your patronage and hope to welcome you back on your next visit.Thank you for choosing our hotel.Kind Regards,Amanda FinnFront Officer Manager