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Avaliações de Grand Hotel River Park, a Luxury Collection Hotel Bratislava

5 out of 5
Grand Hotel River Park, a Luxury Collection Hotel Bratislava
Dvorakovo nabrezie, 6, Bratislava

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 284 de 354 avaliações" "
Nota 8 - Boa. 50 de 354 avaliações" "
Nota 6 - Ok. 8 de 354 avaliações" "
Nota 4 - Insatisfatória. 2 de 354 avaliações" "
Nota 2 - Terrível. 10 de 354 avaliações" "

9,8/10

Limpeza

9,4/10

Serviço e funcionários

8,2/10

Comodidades

9,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

eduardo, recife

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor impossível.
O hotel é maravilhoso. O SPA é fantástico! O restaurante do Hotel é muito bom. Estadia perfeita.

10/10 - Excelente

sonia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Dariusz

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Gut
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Robin, Pasadena

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was excellent. Staff was wonderful. Room was spacious and clean. Shower and bath were difficult to use
Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

Kathy

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Hotel Management em 15 de nov. de 2023
Dear Mrs. Kathy,Thank you for your feedback on Grand Hotel River Park. We highly appreciate your opinion on our hotel and services. We would like to deeply apologize for not meeting your expectations. Your experience is below our standard. Be assured that your comments have been shared with the team.When it came to a refund, it was not possible because Mr. Petras was checked in for the whole duration of the stay. We hope that your next visit of Bratislava will be impeccable. Sincerely,Hotel Management

10/10 - Excelente

Abdulrahman T

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good
Hospedou-se por 3 diárias em out. de 2023
Resposta de Hotel Management em 31 de out. de 2023
Dear Mr. Abdulrahman,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Sincerely,Hotel Management

10/10 - Excelente

Suheil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
An outstanding Hotel
This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Hotel Management em 31 de out. de 2023
Dear Suheil,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Best regards,Hotel Management

10/10 - Excelente

Gregor

Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 6 de nov. de 2023
Dear Gregor,Thank you for sharing your experience from your recent stay with us at Grand Hotel River Park. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Sincerely,Hotel Management

10/10 - Excelente

Ulrika

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Hotel Management em 2 de out. de 2023
Dear Ulrika,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Best regards,Hotel Management

10/10 - Excelente

Christina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s. My only critique is it’s time to upgrade the towels.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 2 de out. de 2023
Dear Christina,Thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that we will have the opportunity to welcome you back again soon.Sincerely,Hotel Managemet

4/10 - Insatisfatória

Matthieu

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e conforto do quarto
Rip-off
The hotel itself is nice but you have to pay extra for really every single little service. Obviously Spa is an extra 35 Euros. Parking 40 Euros. Cheap rittersport chocolate from minibar 10 euros. Egg Benedict at a breakfast you already payed: plus 13 Euros. I have no problem to pay the price for a nice place but the extra costs are just not in relation with the service offered. Also the hillside rooms are actually in front of a frequented car road and the river side rooms have 2/3 of the view blocked by other buildings. It’s sad that a hotel with such a nice potential makes his guests feel like cash cows. Service is extremely overcooled at reception. Service at breakfast and for luggage are really nice and friendly. Nice 25-30 minutes walk to the city center
Hospedou-se por 3 diárias em set. de 2023
Resposta de Hotel Management em 28 de set. de 2023
Dear Matthieu,Thank you very much for taking the time to share your thoughts and insights with us. It's certainly disappointing to learn that you have not had as enjoyable time as we would have hoped and that the experience fell short of your expectations. We value your feedback, take it seriously and the points raised have been discussed with the relevant teams and managers. Sincerely,Hotel Management

2/10 - Terrível

Admir

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Das war wirklich sehr frech und schreckliche abzocke!!! Parken für 1 tag 39€, Wellness und Spa 100€. Kein warmes Wasser gehabt. Ehrlich gesagt für das Geld haben wir nix erlebt außer abzocke. Ein schokolade Riegel kostet 6€,was soll ich da mehr diskutieren. Nie wieder.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Grand Hotel River Park em 14 de ago. de 2023
Dear Admir,Allow us to start by thanking you so much for taking the time to provide such detailed and constructive feedback about your experience. We truly value our guests' feedback as this allows us to better our service and create the lasting experiences and memories we strive for. We do apologize for not meeting your expectations. Sincerely,Hotel Management

10/10 - Excelente

BERNARD, VERNOUILLET

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel excellent environnement parfait proche centre ville et restaurantš
Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Management em 18 de set. de 2023
Dear BERNARD,Thank you for taking the time to share your experience with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of your stay.Kind regards,Hotel Management

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2023

6/10 - Ok

Colin

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Average hotel
One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average. Biggest issue, no pool acces, even at €200+ a night!… another €35.
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

william

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The concierge was extremely helpful. She was wonderful
Hospedou-se por 1 diária em mai. de 2023
Resposta de Jakub H. em 19 de mai. de 2023
Dear William,thank you very much for your nice review and positive feedback about your recent stay with us, especially about our Concierge Jana. Looking forward to welcome you soon again. Warm regards,Hotel Management.

10/10 - Excelente

Shahrad

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was great
Hospedou-se por 1 diária em mai. de 2023
Resposta de Jakub H. em 19 de mai. de 2023
Dear Shahrad,thank you for taking the time to share your feedback about your visit to Grand Hotel River Park, a Luxury Collection Hotel Bratislava. We are delighted to read from your review that you enjoyed your recent stay with us. Looking forward to welcome you soon again.Sincerely, Hotel Management.

2/10 - Terrível

Fazal

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e comodidades
The cleanness and customer service
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Jakub H. em 5 de mai. de 2023
Dear Fazal,thank you for a review of Grand Hotel River Park, a Luxury Collection Hotel, Bratislava. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management

10/10 - Excelente

Christiane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfekt für ein Wochenende in Bratislava.
Hotel, das keine Wünsche offen lässt. Wir bekamen ein upgrade zu einem Zimmer mit Donau Ausblick, welches sehr schön war. Die Betten von bester Qualität und ganz besonders erfreut hat uns der ausgezeichnete Spa Bereich!
Hospedou-se por 1 diária em abr. de 2023
Resposta de Jakub H. em 21 de abr. de 2023
Dear Christiane,thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had a great experience with our hotel, especially with the spa. We appreciate your business and look forward to serving you again soon!Warm regards,Hotel Management

10/10 - Excelente

Simona, Davidson

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Jakub H. em 22 de mar. de 2023
Dear Simona,thank you for being our guest and taking the time to share your review. We have the information about the additional charge displayed on every channel. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management

8/10 - Boa

Boudewijn

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Keurig hotel op goede locatie, stadscentrum op loopafstand. Groot minpunt; het zwembad alleen toegankelijk tegen betaling € 35,- per persoon per dag. Dit slaat natuurlijk nergens op voor een 5* hotel.
Resposta de Jakub H. em 22 de mar. de 2023
Dear Boudewijn,thank you for a review of your stay with us. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be our pleasure to welcome you back.Warm regards,Hotel Management

10/10 - Excelente

Yousef

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Nice hotel and friendly staff
Resposta de Jakub H. em 5 de jan. de 2023
Dear Yousef,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management

10/10 - Excelente

Anthony, Dubai

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a modern stylish property on the banks of the Danube river in Bratislava. The rooms are well appointed and comfortable. The restaurant is nice albeit the main restaurant is closed at the weekend (when we were there anyway), the bar was still serving food. I would recommend.
Resposta de Jakub H. em 5 de jan. de 2023
Dear Anthony,it was a pleasure to have you as our guest and we are happy to read that you had a wonderful stay.Your kind feedback is very much appreciated, and we look forward to welcoming you back again soon.Kind regards,Hotel Management

10/10 - Excelente

Ingrid

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Personal im Restaurant war soo freundlich, Personal an der Rezeption nicht so nett;
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Jakub H. em 16 de jan. de 2023
Dear Ingrid,we highly appreciate your opinion on our hotel and services. Constructive criticism, positive and negative alike, is always welcomed at our hotel aiding us in improving, where improvement is needed, and being proud of, what is worth being recognized. It will be our pleasure to welcome you back.Warm regards,Hotel Management

6/10 - Ok

Muhittin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wir verreisen eigentlich viel und meistens in Fünf Sterne Hotels. In diesem Hotel hat zu meiner Überraschung ein Bidet im Badezimmer gefehlt! Das Personal war sehr nett. Rundherum eigentlich sehr gut! Was ich nicht in Ordnung finde ist, dass das Hotel mit einem Innenpool und Gym wirbt, aber für die beiden Möglichkeiten extra Geld verlangt ( Weil Spa von einer anderen Firma betrieben wird). Dann muss ich das ganz klar hinschreiben und nicht in klein gedrucktes. Außerdem ist in einem fünf Sterne Hotel sollte Gym selbstverständlich sein und nicht extra bezahlt werden.
Resposta de Jakub H. em 5 de jan. de 2023
Dear Muhittin,thank you for your review. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.We are very disappointed that we did not meet all your expectations. We would like to assure you that all your points will be discussed on the Executive level for an improvement.We just want to clarify, that the access to gym is free of charge for every guest. Only access to spa is not complimentary. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management

10/10 - Excelente

Mutasem

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything its great breakfast very good clean and friendly place
Resposta de Jakub H. em 21 de dez. de 2022
Dear Mutasem,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It is always a pleasure to read such positive comments.It will be our pleasure to welcome you back.Warm regards,Hotel Management

10/10 - Excelente

francesco saverio

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Jakub H. em 21 de dez. de 2022
Dear Francesco,thank you very much for your kind review. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Managment

10/10 - Excelente

Herbert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top
Trotz eines kleinen Kommunikationsproblems hinsichtlich des gebuchten Frühstücks ist dises Hotel eine absolute Empfehlung!
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Jakub H. em 21 de dez. de 2022
Dear Herbert,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Best regards, Hotel Management

10/10 - Excelente

Albin

Hospedou-se por 3 diárias em out. de 2022

10/10 - Excelente

Benyamin, Givatayim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We would preffer to have in room coffe maker
Hospedou-se por 2 diárias em out. de 2022
Resposta de Jakub H. em 14 de out. de 2022
Dear Benyamin,thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management

10/10 - Excelente

Andrea, London

Hospedou-se por 1 diária em set. de 2022

2/10 - Terrível

Robert

Hospedou-se por 1 diária em ago. de 2022

10/10 - Excelente

Pär-Olof, Täby

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Premium hotel, meets high expectations. Nice spa but pricy if not included in room. Breakfast was really excellent. The hotel is located a bit outside city enter close to the Donau, nice views but you need to take taxi/tram to get to city centre, that is however easy and cheap. I would stay here again.
Hospedou-se por 1 diária em ago. de 2022
Resposta de Jakub H. em 14 de out. de 2022
Dear Pär-Olof,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management

10/10 - Excelente

Marianne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely stellar staff. The room was comfortable and well appointed. Mostly the front desk went out of their way to assist. Much appreciated.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Jakub H. em 14 de out. de 2022
Dear Marianne,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Best regards,Hotel Management

10/10 - Excelente

Raymond

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very modern. Power drapes electronic shower. Very cool
Hospedou-se por 1 diária em ago. de 2022
Resposta de Jakub H. em 25 de ago. de 2022
Dear Raymond,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Kind regards,Hotel Management

10/10 - Excelente

Eric

Hospedou-se por 1 diária em ago. de 2022
Resposta de Jakub H. em 25 de ago. de 2022
Dear Eric,thank you so much for taking the time out to share your feedback and giving us the full rating. We are pleased to learn that your time with us was wonderful.It will be our pleasure to welcome you back.Warm regards,Hotel Management

10/10 - Excelente

Leander

Hospedou-se por 1 diária em ago. de 2022
Resposta de Jakub H. em 25 de ago. de 2022
Dear Leander,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It would be our pleasure to welcome you back in the near future.Best regards,Hotel Management

10/10 - Excelente

Jennifer

Hospedou-se por 4 diárias em jul. de 2022
Resposta de Jakub H. em 25 de ago. de 2022
Dear Jennifer,thank you for taking the time to post your review.We are delighted that you enjoyed your visit, and you were satisfied with our hotel.Kind regards,Hotel Management

10/10 - Excelente

a s g

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2022
Resposta de Jakub H. em 25 de ago. de 2022
Dear a s g,many thanks for taking the time to share your review with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of you stay.It will be our pleasure to welcome you back.Warm regards,Hotel Management

10/10 - Excelente

Ruth

Hospedou-se por 3 diárias em jun. de 2022

8/10 - Boa

David

Hospedou-se por 1 diária em mai. de 2022
Resposta de Jakub H. em 22 de jul. de 2022
Dear David, thank you very much for sharing your feedback, it is highly appreciated. We are looking forward to meet you again soon. With kind regards, Hotel Management

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
Amazing stay. Very beautiful hotel with an excellent service. The restaurant is amazing.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Jakub H. em 19 de mai. de 2022
Dear guest, thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service. We are looking forward to meet you again at the Grand Hotel River Park Bratislava! Best regards, Hotel Management.

10/10 - Excelente

Jean-Luc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best hotel in Bratislava but ...
In my opinion the best hotel in Bratislava. Real 5 stars service that will satisfy the most demanding guests ... But still, few improvements need to be made. In-room dining menu has to improve, breakfast buffet has to improve, and the Spa entrance fee for hotel guests is ridiculously high and NOT worth the "discounted" rate of 35€.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Jakub H. em 19 de mai. de 2022
Dear Jean-Luc, thank you very much for taking your time to share comprehensive review of our hotel. We are glad to hear, that our hotel is the best in Bratislava for you. At the same time, we appreciate your feedback regarding the points that we should improve from your point of view. We will share them with responsible departments. Regarding the spa - for the next stay, we would recommend you to book one of our suites with spa access included or our Spa package. We are looking forward to meet you again soon. With kind regards, Hotel Management

10/10 - Excelente

Cyril

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hôtel très luxueux et agréable. Le confort y est irréprochable. Le seul bémol est lors que l’on réserve une chambre avec « river view » on est pas assuré d’avoir la vue sur le Danube mais d’être côté Danube avec vue sur la place. Le spa est magnifique
Hospedou-se por 1 diária em nov. de 2021

10/10 - Excelente

Barbara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wunderbar
Gutes Preis-Leistungs-Verhàltnis und super Frühstück. Immer wieder gerne.
Hospedou-se por 1 diária em nov. de 2021

8/10 - Boa

johan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2021

10/10 - Excelente

Jean-Luc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best hotel in Slovakia
Best hotel I've had in Slovakia. I was upgraded to an executive room and there was absolutely NOTHING negative to say about my room, or the service or internet or the breakfast. Everything was just perfect.
Hospedou-se por 1 diária em out. de 2021
Resposta de Jakub H. em 12 de out. de 2021
Dear Jean-Luc, thank you very much for sharing your feedback, it is highly appreciated. We are glad to hear, that our hotel is the best in Slovakia for you. We are looking forward to meet you again at the Grand Hotel River Park Bratislava! With kind regards, Hotel Management

10/10 - Excelente

Natalia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2021
Resposta de Jakub H. em 12 de out. de 2021
Dear Natalia, thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. We are looking forward to meet you again soon. With kind regards, Hotel Management

2/10 - Terrível

Matthew

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em set. de 2021
Resposta de Jakub H. em 30 de set. de 2021
Dear Matthew, thank you very much for your feedback. We are very sorry to hear that you didn't completely enjoy yourselves and your stay. Please, feel free to contact us to provide more information at reception@grandriverpark.com. We believe that we will be able to satisfy your needs next time you are around. Best regards, Hotel Management.

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2021
Resposta de Jakub H. em 30 de set. de 2021
Dear Maria, thank you very much for sharing your feedback, it is highly appreciated. We are glad that you enjoyed your stay. We are looking forward to meet you again soon. With kind regards, Hotel Management