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Avaliações de Motel 6 Danvers, MA - Boston North

2 out of 5
Motel 6 Danvers, MA - Boston North
65 Newbury Street/US Route 1 North, Danvers, MA

Avaliações

5,2
Nota 10 - Excelente. 114 de 1000 avaliações" "
Nota 8 - Boa. 172 de 1000 avaliações" "
Nota 6 - Ok. 171 de 1000 avaliações" "
Nota 4 - Insatisfatória. 201 de 1000 avaliações" "
Nota 2 - Terrível. 342 de 1000 avaliações" "

5,2/10

Limpeza

6,4/10

Serviço e funcionários

4,6/10

Comodidades

5,0/10

Condições e instalações da propriedade

4,8/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Sileia

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Péssimo hotel
Os funcionários são bem educados e solícitos, porém o hotel é péssimo. A começar pela estrutura física, muito mal cuidado, pintura das paredes, elevador.Outro fator crítico é a limpeza. Assim que cheguei no quarto vi que o chão estava “pregando” de tanta sujeira, era impossível andar descalço. Fiquei lá por 4 noites e em nenhum dia tive meu quarto arrumado.
Hospedou-se por 4 diárias em jul. de 2022
Resposta de Sandra Diaz em 24 de ago. de 2022
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.

8/10 - Boa

Cesar , Sao Luis, MA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Agradável e com boa localização
O hotel fica em um local bem visível, fácil de encontrar e possui um amplo estacionamento para quem está viajando de carro, que era o meu caso. Recomendo.
Hospedou-se por 1 diária em abr. de 2018

2/10 - Terrível

Cathleen

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

Tommy

Pontos negativos: Serviço e funcionários
I really can't compare to my past stays at this same location as THE MOTEL 6 HOTEL management caused my Expedia reservation at the Danver property to be cancelled for unknown reasons. The only reason we can suspect that our 2 room ONE NIGHT (Friday) reservation was cancelled was so the motel 6 could use our rooms for people wanting at least a 2 or 3 night weekend stay. The motel assistant manager said it was because the location was sold out. Fortunately, since the reservations were made by Expedia they made good on our reservations and found us a better hotel. EXPEDIA even paid the difference from our rate at YOUR location to the substantially increased rate at the better hotel. Expedia made sure we knew they cared about our business. No more Motel 6 for us and we will share our experience on social media.
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 7 de out. de 2023
Hi Tommy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 - Terrível

Sierra

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My reservation was cancelled unbeknownst to me and I didn’t find out about it until 1 hour before check in after I already drove 7.5 hours to be there. Would not recommend.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Brand Experience Team em 3 de out. de 2023
Hi Sierra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 - Terrível

Peer-Kai

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Es war kein Zimmer für uns reserviert trotz schriftlicher Bestätigung. Wir wurden unfreundlich in Nacht und Regen hinaus komplementiert und sind in unserer Not in einer Absteige gelandet. Geht gar nicht.
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 26 de set. de 2023
Hi Peer-Kai, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 - Terrível

Sean

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cancelled my reservation with no warning and offered no help or guidance upon learning the news after travelling 7 hours... I'll go out of my way to tell people not to stay here or at any other motel 6s
Hospedou-se por 2 diárias em set. de 2023
Resposta de Brand Experience Team em 20 de set. de 2023
Hi Sean,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 - Terrível

Frederic

Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

JOHN

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Not good
When we got there had a message from the day before that the rooms we had reserved from October of last year was not available got to room had a mattress in a bag on the wall ac didn't work seen bugs in the room only stayed one night left the next morning would never stay there again also had camper on blocks in the parking lock and had several people going in and out of the woods
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Brand Experience Team em 24 de ago. de 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - Terrível

Ann

Hospedou-se por 2 diárias em jul. de 2023

4/10 - Insatisfatória

Ann

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I walked around in my bare feet for five minutes on the fake hardwood floor and when I wipe the bottom of my feet with a wet washcloth, it came back black filthy, dirty disgusting. Check in clerk was miserable.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 3 de ago. de 2023
Hi Ann,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - Terrível

Edwin

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Would not recommend
Horrible is all I can say. No fridge, microwave even though i put one in reservation. The shower broke down. Stench of smoke and asked for non smoking room.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 27 de jul. de 2023
Hi Erwin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - Terrível

Tony

Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Texas Massacre house would have been better!
The first light of our room wasnt working. There was gums everywhere and the floor was so sticky. The bathroom was so filty. We spoke to them about it but no discount at all. Never again! Huge mistake if you decide to go there.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 27 de jul. de 2023
Hi Traveler,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 - Ok

Jerome

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Accueil et piscine.
La dame à l'accueil ne semblait apprécier son travail. Nous avons eu l'impression de la dérager. Un sourire et un accueil plus chaleureux aurait été apprécié. De plus, la piscine était fermée en ces journées chaudes de fin juin début juillet, ce n'est pas une bonne idée.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 19 de jul. de 2023
Salut Jerome,Merci d'avoir fourni des commentaires. Votre expérience est importante pour nous et nous espérons avoir l'opportunité d'améliorer votre expérience avec nous. Veuillez visiter à nouveau.Lilith#Team6

4/10 - Insatisfatória

Carol

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pool was closed!!!!
The pool was CLOSED for maintenance on July 4th weekend????? That’s crap!!! It was quiet but it’s very old! Seems a lot of homeless there too.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 13 de jul. de 2023
Hi Carol,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Gross
I was told I was given an "upgraded room." The "upgraded room" smelled strongly of marijuana (I was told it was a non-smoking room). The vents on the air conditioner were smashed. There was trash all over the balcony. There was a sticky substance all over the floor. Gross.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 13 de jul. de 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

10/10 - Excelente

Mary

Hospedou-se por 1 diária em jun. de 2023

8/10 - Boa

Graham

Viagem a dois
Not the cleanest and the area didn’t feel super safe. But we slept well
Hospedou-se por 1 diária em jun. de 2023
Resposta de Nancy Y. em 7 de jul. de 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 - Ok

Michael

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
You get what you lay for
Get what you pay for. Staff was nice enough, room was bare bones but the floor was dirty and sticky. Nothing like the pictures. Overall it was fine for a place to crash, what do you expect for the price
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brand Experience Team em 28 de jun. de 2023
Hi Michael,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - Boa

Obrien

Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Lisa

Pontos negativos: Limpeza e condições e instalações da propriedade
Mold in bathroom, stains everywhere. Grounds filthy. Parking lot filled with campers with kids running everywhere. Dog broke through screen to attack my dog was caught before jumping from window.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 28 de jun. de 2023
Hi Lisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 - Insatisfatória

Gordon

Hospedou-se por 2 diárias em jun. de 2023

4/10 - Insatisfatória

Thang

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Advertised as a smoke free properties but the room was smell as if it is a smoking room. Elevator smell really bad Will never stay here again
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - Insatisfatória

Kathy

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ditty bathtub. Broken toilet. Loud and noisy and old and dirty
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Kathy,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - Insatisfatória

samantha

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Avoid, cheap for a reason
Hotel was grotty. Cigarette burns on the bath, Reception man was very rude, talking in another language to someone else whilst checking me in. Hotel stank of cigarette smoke, pool was out of order. Only one pillow each, asked for more but was told they were ‘locked away’. Avoid this hotel. Pay a little extra and get somewhere cleaner and better
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Samantha,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

4/10 - Insatisfatória

Joe

Viagem a dois
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Advance request for handicap room. No extra pillows available. Only 1 washcloth and 1 hairtowel for 2 people None available when we arrived. Only 1 pillow per person No tissues in room
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Joe,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 - Insatisfatória

lisa

Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very run down, dirty floors and two hard pillows on a king size bed. The bathroom was filthy, one towel, no shampoo, conditioner or anything. The tv was bolted to the wall and there was no remote control. There was no phone, and only one overhead light worked. It was old and like a homeless shelter. At least it was quiet. The elevator was stinky, smelled of urine and drugs. I apologized to my dog for bringing him there. Wouldn’t recommend it to anyone.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Lisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 - Terrível

Donald

I stayed in room 301 and there was no ac the thermostat on the wall didn't work there was no soap in the bathroom so I could shower and there was only 2 towels in the bathroom and the water was rusty
Hospedou-se por 1 diária em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Hi Donald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - Ok

Valerie

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
L’hotel est négligé, la bâtisse, le terrain. Je ne serais pas surprise que ce soit détruit dans les prochaines années. Mais la chambre était propre et confortable.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brand Experience Team em 22 de jun. de 2023
Salut Valerie,Bien que nous apprécions la note positive, nous nous excusons que votre séjour n'ait pas été aussi confortable que prévu. Offrir une expérience client de premier ordre est toujours notre objectif, et nous nous engageons à nous améliorer.Nous espérons vous revoir bientôt !Lilith#Team6

2/10 - Terrível

VALERIA

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
The sheets we're dirty
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Gavin

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet , good staff
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Brand Experience Team em 16 de jun. de 2023
Hi Gavin, We are glad you had a great experience and appreciate your feedback! Maz K. #Team6

10/10 - Excelente

Laura

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2023

2/10 - Terrível

Melinda

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2023

4/10 - Insatisfatória

rachael, Shavertown

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Reserved a non smoking room, when entering room it smelled horribly of cigarettes. They changed our room, but that room had no air conditioning.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Brand Experience Team em 7 de jun. de 2023
Hi Rachael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - Excelente

Terrie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean quiet conveniently located and easily accessible staff courteous
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Brand Experience Team em 7 de jun. de 2023
Hi Terrie,We’re glad you enjoyed your stay! Come back real soon!Lilith#Team6

10/10 - Excelente

Annie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was very affordable and a decent place for my daughter to stay for one night after attending a music festival in Boston.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Brand Experience Team em 7 de jun. de 2023
Hi Annie,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 - Boa

RebeccaS.

Hospedou-se por 1 diária em mai. de 2023

6/10 - Ok

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No air or heat. Table dirty no screens on the windows and sink leaked in bathroom
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Brand Experience Team em 7 de jun. de 2023
Hi Lisa,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 - Ok

Jordan

Hospedou-se por 4 diárias em mai. de 2023

2/10 - Terrível

Cori

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2023

2/10 - Terrível

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Horrible
Room reaked of smoke, bedding had burn holes from cigarettes and the table had tape holding the veneer on. The ceiling tiles in the hallway had stains where there had been leaks.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Brand Experience Team em 2 de jun. de 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 - Terrível

Bonnie

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
this place looks clean and nice in the pics however, once inside it smells terrible in the stairways, the elevators and laundry room. The bathtub in our room was nasty and you couldn't shut the water off so it ran all night long. Also one reason i booked this room was it had an indoor pool. This is not the case. the pool has been closed for sometime now and needing repairs but this was not mentioned at all. overall not a place i would recommend or would stay at again.
Resposta de Brand Experience Team em 2 de jun. de 2023
Hi Bonnie, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 - Terrível

Alvaro

Viagem com a família
Worst hotel experience ever. Totally different as it shows in the pictures. I booked for two nights and has to check out next day. Deteriorated bedroom. Bad smell everywhere. “Pet friendly” was not advertised. By the look of all the surrounding, the premise is been used as homeless shelter.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Brand Experience Team em 2 de jun. de 2023
Hi Alvaro, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 - Insatisfatória

Jackie

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

Gregg

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Improved, but still a way to go
I have made a number of complaints over the years about this location, but continue to use it because of the location. I must say that this time it was much improved, recent repainting, etc. Not perfect by any means however. The repeated loud barking of a next door dog didn't help!
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Brand Experience Team em 2 de jun. de 2023
Hi Gregg, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 - Boa

Daem

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023

10/10 - Excelente

Debra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rooms being redone not complete before guest placed in them going to be great when complete
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Brand Experience Team em 2 de jun. de 2023
Hi Debra, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

6/10 - Ok

cynthia

Pontos positivos: Serviço e funcionários
The service people were above and beyond awesome!! Very respectful and willing to help. Pool was closed and alot of overflowing gatbage bins. Not the cleanest hallways but room was clean.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Brand Experience Team em 24 de mai. de 2023
Hi Cynthia,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - Insatisfatória

Shannon

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lying about the amenities
The only reason we stayed here was to use the pool because we were going to have all of Saturday evening there..... we were very excited to use the indoor pool.... it wasn't open and there was nothing when we booked it stating it was closed. Very disappointed and unhappy with hotels .com for not being aware of this
Hospedou-se por 2 diárias em mai. de 2023