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Avaliações de ibis budget Birmingham Centre

2.5 out of 5
ibis budget Birmingham Centre
1 Great Colmore Street, Birmingham, England

Avaliações

7,2

Boa

Nota 10 - Excelente. 322 de 1003 avaliações" "
Nota 8 - Boa. 282 de 1003 avaliações" "
Nota 6 - Ok. 172 de 1003 avaliações" "
Nota 4 - Insatisfatória. 109 de 1003 avaliações" "
Nota 2 - Terrível. 118 de 1003 avaliações" "

7,6/10

Limpeza

8,0/10

Serviço e funcionários

6,6/10

Comodidades

6,8/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

FRANCISCO

Hospedou-se por 1 diária em out. de 2023
Resposta de reception em 27 de out. de 2023
Thank you for your kind words and we're looking forward to your next visit

10/10 - Excelente

Juliana

Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa em 5 de jul. de 2023
Good afternoon, thank you so much for taking the time to leave us feedback. Please take care.

10/10 - Excelente

Rodrigo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Boa localização, boa relação custo benefício. Staff muito prestativo e simpático. Recomendo.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de reception em 14 de fev. de 2023
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Rohilla

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Emma/shift leader em 14 de abr. de 2024
Thank you

8/10 - Boa

Helen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff very friendly, facilities fine.. short walk to the restaurants etc.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emma/shift leader em 14 de abr. de 2024
Thank you so much for the feedback

10/10 - Excelente

Laurie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great atmosphere / friendly efficient jolly staff/ easy to find/ nice breakfast options / Thankyou
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Emma/shift leader em 14 de abr. de 2024
Thank you so much for the kind words

10/10 - Excelente

Selina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spent one night, can’t complain
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emma/shift leader em 14 de abr. de 2024
Thank you

10/10 - Excelente

Stephen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The receptionist went out of her way to help.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Emma/shift leader em 8 de abr. de 2024
Thank you so much for the amazing feedback

6/10 - Ok

Kieran

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Hotel was affordable and clean! Staff were friendly and helpful, however the key cards to get around the hotel rarely worked and you had to go back to reception to get them fixed. The area around the hotel was good in general, however there were a few occasions where some guests were followed by teenagers and other times where people would be urinating in public right opposite the hotel
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Emma/shift leader em 6 de abr. de 2024
Thank you for the feedback

6/10 - Ok

Erik

Viagem com a família
reasonable location, just adjacent to china town with lots of asian restaurants; room size small as expected
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
Thankyou so much for the feedback and kind words

8/10 - Boa

Tracy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really handy for the O2 Academy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

10/10 - Excelente

Tracy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to shops and friendly staff
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
we are so happy our hotel was good for you

8/10 - Boa

David

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Emma/shift leader em 14 de abr. de 2024
Thank you

6/10 - Ok

Masashi

Hospedou-se por 5 diárias em mar. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

8/10 - Boa

Maria

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cheap and cheerful and right next to 02 academy. And about 10 mins to station.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
yes!!!great description, thank you so much

10/10 - Excelente

Grace

Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 8 de abr. de 2024
Thank you so much for the amazing score

10/10 - Excelente

Peter

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just an overnight stay
Hospedou-se por 1 diária em mar. de 2024
Resposta de reception em 18 de mar. de 2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 - Excelente

Cai

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de reception em 18 de mar. de 2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 - Excelente

Nina

Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 6 de abr. de 2024
Thank you so much

8/10 - Boa

Alex

Viagem de negócios
Pontos positivos: Limpeza
Great location, it has everyone you expect from a budget hotel !
Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 14 de mar. de 2024
It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it.We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us!

6/10 - Ok

Joseph

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Property itself was fine, bit dated. The reason for the low review is because of the locks and entry system into the room. Staff not very willing to help. The other guests we spoke to also had the same problem. These would need to be updated as not very accessible, both in a literal sense, and in a disability sense. Being able to physically get into the room shouldnt feel like you're doing a puzzle.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de reception em 14 de mar. de 2024
Thank you for your feedback we are sorry your stay was marred by the door locks, we really appreciate your feedback and hope to welcome you again in the future

4/10 - Insatisfatória

Paula

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Tagreed

Hospedou-se por 1 diária em fev. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

2/10 - Terrível

Rebecca

Viagem a dois
Pontos negativos: Comodidades
Awful, hair in my bed sheet, floors aren’t laminated like in the pictures, wasn’t clean, if you come here you will most definitely need slippers, the room is tiny, toilet paper is like sand paper and there no kettle or coffee either, which really annoyed me, I had to get dressed go downstairs and buy one, will not stay here again
Hospedou-se por 1 diária em mar. de 2024
Resposta de reception em 6 de mar. de 2024
Thank you very much for staying with us and for sharing your feedback and concerns. We are sorry to hear that you were a bit disappointed with your stay. Your opinion is very valuable to us as we strive to provide a superior service experience. If you are not happy with the room it is always possible to request a room change (depending on availability) or assistance from our housekeeping or maintenance department in case of any problems.We hope you will visit us again, so we are able to serve you better.

2/10 - Terrível

Heather

Viagem de negócios
Pontos negativos: Limpeza e serviço e funcionários
The young lady checking me in was bored, lazy and not an asset to the ibis. I asked for a quiet room away from the traffic. She gave me a room on the first floor (clearly full of hen party and stag party people, who came home all hours and work me up several times. She was giving other guests checking in rooms on other, higher floors so there was capacity. Then, the first key she gave me (Room No. 130) didn’t work twice. No word of apology that I had to approach the checking desk three times before I got into my room. Not one word of apology. It was as if she was doing me a favour. It was only when I said that I’d take a refund if the third attempt didn’t work that she changed the room and, surprise!!!, the key did work for room No. 148. She clearly thought it amusing to destroy years of appreciation for the ibis brand in one bad experience. Sad that the ibis has come to this. The young man in night duty was great, by contrast, letting me in at 9:00pm. But, too late. First impressions count. Would never pay £107 for such an overall poor experience again. Lack of professionalism, lack of manners, lack of work ethic and lack of care of her employer’s brand. More interested in being on her mobile phone when she left the desk unattended (I had to wait for her on my last attempt to get in my room). Not sure how she thinks the ibis pay her wages each month. Finally, the room was not very clean and worse, for me, it was cold all night with a noisy air con for heating.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Emma/shift leader em 3 de mar. de 2024
Good morningThanks for the feedback and we will act on this accordingly

10/10 - Excelente

Millon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emma/shift leader em 6 de mar. de 2024
Thank you very much for your nice review and for your recommendation. It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it.We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us!

10/10 - Excelente

Jack

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Affordable and a good walkable location for Birmingham. Friendly reception staff and nice quiet and clean rooms. Simple and small but clean and comfortable with nice hot shower.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emma/shift leader em 2 de mar. de 2024
Thank you for the feedback

10/10 - Excelente

Nicola

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Emma/shift leader em 2 de mar. de 2024
Thank you

2/10 - Terrível

ChengCheng

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
the key always no working
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emma/shift leader em 2 de mar. de 2024
Thank s for the feedback

8/10 - Boa

Benjamin

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de reception em 22 de fev. de 2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Alison

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Chose this hotel for a simple place to sleep after a late night out close by and didn't expect much in the way of luxury. All we wanted was a clean and comfortable stay and we were pleasantly surprised after reading some of the reviews. Staff welcoming friendly and helpful. The room was small and basic but nice, bright and clean. We had a separate loo and (pod) shower that had great pressure. Hot drinks and snacks available downstairs 24hrs, parking on-site. Perfect for a budget hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Emma/shift leader em 22 de fev. de 2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 - Terrível

Chloe

Pontos negativos: Limpeza
Hospedou-se por 1 diária em fev. de 2024
Resposta de reception em 22 de fev. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 - Ok

Nigel

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Staf brilliant but didn't realise that budget meant very basic. Crap mattress and pillows no teas or coffee in rooms and keyless entries were useless as everyone was having problems with them. Also didn't realise that parking was extra on top. Won't be staying again
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Emma/shift leader em 17 de fev. de 2024
Thank you for the feedback we really appreciate it

8/10 - Boa

Frank

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Considering the location (by a major road) the hotel was on a quieter side road which made it good for pedestrians. Room size was a bit on the small size, and 'one colour' scheme was a bit stark, but overall was fine for a budget hotel. TV and shower were easy to work, and efficient. Heating system was complicated, and could be noisy, but staff were friendly at showing us how it worked.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Emma/shift leader em 17 de fev. de 2024
Thank you for the feedback we really appreciate it

2/10 - Terrível

Shona

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de emma em 5 de fev. de 2024
thank you for the feedback

10/10 - Excelente

Usman

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice
Hospedou-se por 1 diária em jan. de 2024
Resposta de emma em 5 de fev. de 2024
Thank you for the feedback

2/10 - Terrível

Kasir

Hospedou-se por 1 diária em jan. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

10/10 - Excelente

Noor

Hospedou-se por 1 diária em jan. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

4/10 - Insatisfatória

Jamie

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Dirty, definitely get what you pay for. Breakfast was extremely basic with no hot options. Jam clearly Tesco value standards. Police interviewing what looked like minors who ran away from home. Luckily it was literally just a bed for a few hours I needed
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 29 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Vicki

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Staff were super efficient, friendly and smiley blonde lady there both days , bed comfy , very clean, good shower and windows kept traffic noise out well. We had booked last minute after our other accommodation let us down, well done Ibis for neing there!
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 29 de jan. de 2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 - Terrível

Ka Lok

Hospedou-se por 1 diária em jan. de 2024
Resposta de Emma/shift leader em 27 de mar. de 2024
thank you

4/10 - Insatisfatória

Laila, Kuwait

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
There was bugs and worm like insects in the room. My card wasn’t working and I had to go from floor 5 to the ground floor to fix it twice
Hospedou-se por 2 diárias em jan. de 2024
Resposta de reception em 29 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 - Insatisfatória

Harry

Pontos negativos: Limpeza e conforto do quarto
Not worth it
The staff are friendly. The shower was stinky which was quite nauseating. It was cleanish and could have been nicer but I thought it was acceptable. The bed was extremely uncomfortable. Thin walls. I would pay a bit extra to stay else where.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - Terrível

Katie

Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Luke

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 - Terrível

Harmit

Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - Terrível

Katie

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was horrible place I would not be going back
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Kristine

Viagem em grupo
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Another excellent stay at this hotel.
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Charlotte

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

George

Viagem em grupo
Pontos positivos: Serviço e funcionários
Birmingham Visit
Peaceful and was perfect to what me and my friends were after in location and cheapest hotel in birmingham!
Hospedou-se por 1 diária em jan. de 2024
Resposta de reception em 22 de jan. de 2024
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.