Classificações com base em 729 avaliações verificadas
4,2 Limpeza do quarto
4,5 Serviço e equipe
4,1 Conforto do quarto
3,9 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 24 de jun de 2022 na Hotels
Super pleasant hotel, and super kind staff.
Quiet and super central.
We'll go back.
Comentário de Administração do hotel
20 de jul de 2022 por Aru,Administração do hotel
Thank you for your positive comments and we hope you will return to Bali soon.
por um viajante verificado
Publicado em 29 de jan de 2019 na Hotels
por um viajante verificado
Cheiro ruim no quarto
Publicado em 26 de jan de 2019 na HotelsFica em Kuta, na praia. Bem localizado para esta região movimentada que é Kuta.
O café da manhã era bem fraco.
O nosso quarto que ficava na área nova, não cheirava bem. O hotel sabia disto, pois quando estávamos entrando no quarto, um funcionário estava colocando “bom ar” e tinha um difusor ligado com cheiro. O quarto de nossos amigos não tinha difusor. Quando voltamos do nosso passeio, a água do difusor já havia acabado e o cheiro era um horror. Reclamamos e eles tentaram nos mudar para um quarto velho, bem feio. Não quisemos. Depois tentaram outra vez nos mudar, mas os quartos não eram tão modernos e resolvemos ficar ali. Eles colocaram outro difusor no banheiro e ali ficamos, pois o cheiro melhorou. Foram solícitos neste momento.
por um viajante verificado
Otimo
Publicado em 9 de jan de 2019 na HotelsExcelente custo beneficio!
por um viajante verificado
Publicado em 17 de abr de 2024
Great location, quiet, nice pools, great staff
Comentário de Administração do hotel
18 de abr de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Ian,All the Team would like to thank you for your positive feedback and we are delighted to read that you had an good time with us.It was a pleasure for all of us to welcome you.Again, thank you for choosing our resort, and we all look forward to welcome you back soon.Kind Regards,
por um viajante verificado
Publicado em 15 de abr de 2024
we only stayed overnight
Comentário de Administração do hotel
18 de abr de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Debbie,All the Team would like to thank you for your positive feedback and we are delighted to read that you had an good time with us.It was a pleasure for all of us to welcome you.Again, thank you for choosing our resort, and we all look forward to welcome you back soon.Kind Regards,
por um viajante verificado
Publicado em 15 de abr de 2024
Comentário de Administração do hotel
18 de abr de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Guido,Thank you so much for giving your recent visit a four star rating and look forward to your next visit.Best regards,
por um viajante verificado
Publicado em 25 de mar de 2024
The advertising photographs are very old. The property itself needs some upkeep, rotted through balustrades upstairs around the terrace bar which are very dangerous, the room was a bit mouldy. You cannot change money at the reception and there is no tour desk.. BUT the breakfast buffet was really good, the food at Papas Cafe was great, Miss Linda at Papas was wonderful, Miss Lisa - Guest Relations Manager was AWESOME and very helpful - ALL staff were wonderful.
Comentário de Administração do hotel
25 de mar de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Lisa Gay,Warmest Greetings from Alam Kulkul Boutique ResortThank you very much for taking the time to share your review, both the positives and the areas where you felt improvement can be made.It is a delight to read that you enjoyed your time with us.Thank you for your kinds words towards the team, we will be sure to pass them along.We well take note of your remark about the property, we are sorry that we were not able to provide you with an entire satisfactory experience during your recent stay and your feedback is well noted. Our team has taken immediate measures due the situations accordingly to improve it and we thank you again for your objective comment.Kind Regards,Team of Alam Kulkul Boutique Resort
por um viajante verificado
Publicado em 24 de mar de 2024
口コミどおり、やや設備の年季はありますが清潔感があり、バリ島らしい建物や植物、プールが備わっていて素晴らしいです。スタッフのおもてなしも最高ですし、海や街に近く綺麗な夕陽も見れます。またバリ島に行くならここに泊まりたいです。ありがとうございました。
Comentário de Administração do hotel
25 de mar de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Asami,Warmest Greetings from Alam Kulkul Boutique ResortThank you very much for taking the time to share your review. It is a delight to read that you enjoyed your time with us.Thank you for your kinds words towards the team, we will be sure to pass them along.Thank you for choosing our resort, and we all look forward to welcome you back soon.Kind Regards,Team of Alam Kulkul Boutique Resort
por um viajante verificado
Publicado em 10 de mar de 2024
Security guards are a bunch of vultures that pounce on people who they don't feel belongs in the hotel. I run into a friend that I met on a scuba trip and wanted to show her my pics from the trip. She is from Thailand and the guards racially and sexually profiled her and refused to let her come to my room. They totally disrespected and humiliated both of.
They have a policy of not letting any non-registered guests into guests rooms. I asked if i could register her now. Answer was no you must register everyone at time you check in.
They were so insistent and disrespectful that felt i need to check out and move to another hotel. What hotel refuses to allow you to bring a guest to your room? I have never encountered it before.
l told them i wouldbe writing a negative review about this and next day they messaged me this exact text:
"We are writing to you to strongly advise you to remove your negative comment on our Instagram account immediately.
We are about to send your passport details to the Kuta Police Station and Immigration Department to report on foreigner who are behaving badly."
So if you want to stay at a hotel that treats guest and particularly Asian women this badly then suit yourself.
If you choose to stay be prepared to find hair littered over your room and bathroom, a toilet that doesn't flush, shower taps that are old and corroded which result in burns trying to get them off, random things broken or falling apart, a bathroom with a hole in ceiling allowingrainandothercreaturescomein
Comentário de Administração do hotel
15 de mar de 2024 por Team of Alam Kulkul Boutique Resort,Administração do hotel
Dear Mr Rodney,We appreciate your opinion. However, hotel policies & procedures are implemented in the interest of the guests and for safety & security reasons. This is due to some serious breach of guests' safety in the past due to "visitors" to guests, room especialy at night and mostly women ( related to illicit drugs & prostitution )Therefore, we trust it's within the hotel's right to implement any procedures in the interest of all our guests, even if it's not acceptable by guests.The hotel has stated these conditions clearly in our website & public area of the hotel.We arrived in Australia yesterday & and were subject to one of the most stringent customs / immigration rules that are strictly implemented to protect its citizens.We hope you understand & accept our actions. Otherwise, you have a choice.Thank you.
