This is designated as a “luxury hotel” but there were no furniture in the room other than one office chair, despite the room being oddly huge. There was no refrigerator, no ice bucket, and only one pillow per person, with no extras stashed in the armoire, as is custom. They even charge for the self serve coffee machine in the lobby, a simple gesture of hospitality expected from all hotels. That, in combination with all the other basic comforts the room lacked made the property feel pretentious, unwelcoming and overrated/overpriced.