Classificações com base em 1.369 avaliações verificadas
3,5 Limpeza do quarto
3,7 Serviço e equipe
3,9 Conforto do quarto
3,3 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 27 de mar de 2024
Location is just off the freeway but in a quiet neighborhood. Breakfast provided in breakfast hall is nice to have especially traveling with kids. Large room with sitting area.
por um viajante verificado
Publicado em 26 de mar de 2024
Front desk was nice! The property is clearly getting upgraded but our room was just what we needed.
por um viajante verificado
Publicado em 25 de mar de 2024
It looks nice from the outside, but once you leave the lobby and enter to where the rooms are located everything changes! Our first room had such a terrible smell and clearly showed signs of poor housekeeping that we had to request another room. Rooms are very dated and in both rooms we stayed in had a bad odor. When walking around the hotel property it just looked so run down and shady!! They offer a free breakfast, which is a terrible experience. Dirty tables when you walk in. It’s not even a restaurant.Its an old banquet room with a few tables and chairs. Limited food. When we arrived they ran out of food. It took so long for them to replenish that we had to leave to get to our appointment and never did get to eat. Although we were actually quite happy to leave this establishment anyway. Now after reading the reviews on this property and seeing it for ourselves, we would never recommend this place to anyone.
por um viajante verificado - Truckee
Publicado em 23 de mar de 2024
Freaking dirty and gross. Dirty towels. Hairs on the sheets. Gross. Property needs a major overhaul!
por um viajante verificado
Publicado em 22 de mar de 2024
Friendly and helpful staff, leafy landscape with pool and jacuzzi, very relaxing.
por um viajante verificado
Publicado em 21 de mar de 2024
The units had a bad Smell the coach bed was broken and my husband hurt himself and it seem like the management didn’t care.
por um viajante verificado
Publicado em 20 de mar de 2024
por um viajante verificado
Publicado em 20 de mar de 2024
Spacious rooms is what I liked I did not like the fact that they were so outdated and the rooms were very dirty. Homeless living in the property or a shelter not sure what was going on but balcony you could tell people were living there by the boxes on the balcony bicycles and old cars that had broken windows
por um viajante verificado
Publicado em 18 de mar de 2024
Our room had roaches, creaky floors and our pillows and blankets were not that great !
Comentário de Administração do hotel
19 de mar de 2024 por dt,Administração do hotel
Thanks for staying at Vanllee hotel and suites and looking forward to see you again
por um viajante verificado
Publicado em 17 de mar de 2024
Do not stay here! This is a very outdated property. It was beat up and ugly everywhere. They allow long term rentals so people are living here. There were clothes hung up on the balconies. There were sketchy people all over the place. The pictures posted are not what you should expect. The restaurant and bar were not open on a Friday night, a FRIDAY night! There were only 2 towels in our room and they were tiny. You couldn't even wrap yourself with them. Please look for something else and spend a little more money for your safety and peace of mind.